Hoping someone may be able to provide some assistance on this issue. Over the last few weeks I've started having issues where my Unraid server was shutting down seemingly at random. Thought there was a potential issue with one of the PSUs so I had removed it and replaced, but issue is still occurring. Confirmed via Dell iDrac that there doesn't appear to be any hardware issues or logging pointing to any specific issues. 

 

I had upgraded from a previous version of Unraid (don't know the exact version, but it was likely 1-2 years old) a month or two back to 6.12.13 and everything had seemed stable so it didn't cross my mind that it could be an update issue. Updated again last night to 6.12.14 as I didn't know I could downgrade from 6.12.13 before I clicked the 6.12.14 update. Not certain if update is related to the issues or not.

 

I've included diagnostics attached. 

reunraid-diagnostics-20241202-1252.zip

31 minutes ago, Kitaro said:

was shutting down seemingly at random.

This is almost always a hardware issue, you can enable the syslog server and post that after an event just to confirm nothing is invoking a shutdown.

Syslog information attached. Server shut down approximately 4:27 PM EST on 12/3/2024.

 

Please let me know if I can provide any additional information. I greatly appreciate your time and assistance!

syslog.log

Dec  3 16:26:47 reUnRaid shutdown[16098]: shutting down for system halt

 

Something (or someone) is invoking a shutdown, if it's not software, it could be a cat/child pressing the power button, or just a bad power button, for example

 

P.S. also see a lot of disk related issues logged, you should investigate that.

Can confirm that no person/thing is physically touching the server as it is in a closed room with a camera pointing at it (so I could see when it was going offline).

 

I'll aim to investigate further and hopefully figure it out. Appreciate the information and if there is anything else you can recommend that I check/try please let me know, thanks!

I would start by physically disconnecting the power button cable from the board, they have been known to go bad.

So far with the power button physically disconnected, the server hasn't shut down again (yet). Going on about 20 hours with no shut down, but will feel more confident after the 48 hour mark.

 

I am trying to look into the disk issues as noted, but can't seem to run SMART tests on them. When I go into the self test SMART options and click to run, it seemingly does nothing. I do run monthly parity checks which hasn't alerted me to any errors being present. Do you have any specific suggestions on how I can test the drive(s) as the ones listed in the syslog info are almost all of them.

1 minute ago, Kitaro said:

When I go into the self test SMART options and click to run, it seemingly does nothing.

What makes you think nothing is being done?    Note that if doing the extended test progress only gets updated at 10% intervals so there can easily be hours between progress updates.

When I click on the SMART short or extended self-test, I see the button change from 'Start' to 'Stop' and then it immediately goes back to 'Start'.

@JorgeB Rolling into 7 days of no power issues after disconnecting the power button. I greatly appreciate you taking the time to look into this for me.