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Array won't start. 2 out of 6 disks found.

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Any suggestions on how to get it back running? I'll admit it's just been running for years without any hiccups until recently so I'm a bit out of the loop on how to debug. I attached the tools --> Diagnostics. I went on vacation and then came back and saw a couple disk failed errors with no shares showing so I rebooted and this is now what I see. 

 

It's only see 2/6 disks for some reason. 

 

image.png.a6163241d8785f7521b9a9ed0bdd5b71.pngmars-diagnostics-20241203-1654.zip

 

Strange... 2 hours later I see this now. Although I did upgrade the OS to the newest stable version.

 

image.png.3c35b8b2121ca79eadee7fd6c76e06fa.png

 

 

Here's some screen caps. 

 

image.thumb.png.5bb55470ffe32f37bd58effd25453398.png

 

image.thumb.png.a66b809a107f60b657c353b9b6e6b66a.png

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image.png

Edited by Supa

  • Community Expert

Check all connectiosn, and see if the missing disks are detected in the board BIOS

  • Author

After blowing out the enclosure/dust, and moving it back to my basement it seems to see all but 1 disk? 

 

0NdAoWr.png

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Edited by Supa

  • Author

Ended up just doing this for now: 

 

1- Stop the array,

2- Set failed disk to 'no device'

3- start the array in maintenance mode

4- stop it again

5- reassign the drive to the same slot. The idea is to start the array temporarily with the drive “missing” so it changes from “disabled” to “emulated” status, then to stop it and “replace” the drive to get it back to “active” status.

6- Waiting for it to rebuild

 

I may buy some new Sata cables as well. Currently using a splitter for the power & data and wondering if they are going bad... 

  • Community Expert
5 hours ago, Supa said:

it seems to see all but 1 disk? 

Disk1 was also being detected, it was just disabled.

 

 

  • Author

After replacing the disabled disk sata cable I'm back to this and array won't start. 

 

image.png.b9bd0ab0d28f837e28091f77a5fde01d.png

  • Community Expert

There are multiple missing disks again, check power also.

  • Author

Yeah this weekend I will end up swapping out all the power/data cables to see what's up.

 

Will use 2x of these from PSU to SATA power. https://www.amazon.com/dp/B01N6G22IU?ref=ppx_yo2ov_dt_b_fed_asin_title

image.thumb.png.41f5143d048977fd7eb23bee4a1d0424.png

 

image.png.38103daea29c9abf6e4528ac5b22d8c5.png

 

Then Just 6 individual sata cables as I have 6 ports on my motherboard. Currently I have a single PSU sata port being used that is spliced into a molex connector which goes from molex to 2 sata, form the 2 sata to the 6 drives...

Edited by Supa

  • Community Expert

Make sure that cable is the correct one for that PSU, they are not all compatible, even with PSUs from the same brand.

  • Author
On 12/7/2024 at 1:01 AM, JorgeB said:

Make sure that cable is the correct one for that PSU, they are not all compatible, even with PSUs from the same brand.

I assume so but will ask.

 

I replaced all power and data cables with new ones and no luck. Still won't detect the HDD's. So have to figure out the non-Unraid  issues now :'(

 

"These cables are specifically designed to work with our power supplies using the Type 4 pinout including our SF Series™ power supplies."

 

Should I try to figure out which two disks these are and still save all my data? And format the other ones?

 

 

Screenshot_20241208-173548.png

PXL_20241209_013849105.MP.jpg

 

 

Edited by Supa

  • Author

You know what.. I think this is the issue... I just had totally forgotten about this as these are 10TB shucked drives and have a 3.3V issue.

 

"You can also use a Molex to SATA power plug.  These will contain no 3.3V only 12V and 5V connections.  "

 

 

 

image.thumb.png.6a9c6441bff2a9d5bd463f22c613b488.png

Screenshot_20241208-220506.png

 

Screenshot_20241208-235142.png

Edited by Supa

  • Author

I think I got it worked out. I looked at the drive names / position they were previously and it's rebuilding the Parity now. Not 100% sure if I fucked up my data but I don't think so. I re-added the drive names to the same Disk as before.

 

image.thumb.png.cd0ef307ad0dd0c69dbf7797692df3ce.png

image.thumb.png.fcb5e3e81cfdbb32dca78510640ac805.png

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