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[FIXED] SMART Error - What to do?

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one of my drives all of a sudden has a smart error of:

 

ID# ATTRIBUTE_NAME          FLAG     VALUE WORST THRESH TYPE      UPDATED  WHEN_FAILED RAW_VALUE
  1 Raw_Read_Error_Rate     0x000f   118   089   006    Pre-fail  Always       -       190157725
  3 Spin_Up_Time            0x0003   098   092   000    Pre-fail  Always       -       0
  4 Start_Stop_Count        0x0032   100   100   020    Old_age   Always       -       349
  5 Reallocated_Sector_Ct   0x0033   001   001   036    Pre-fail  Always   FAILING_NOW 4095
  7 Seek_Error_Rate         0x000f   065   060   030    Pre-fail  Always       -       3226928
  9 Power_On_Hours          0x0032   100   100   000    Old_age   Always       -       783
10 Spin_Retry_Count        0x0013   100   100   097    Pre-fail  Always       -       1
12 Power_Cycle_Count       0x0032   100   100   020    Old_age   Always       -       37
184 End-to-End_Error        0x0032   100   100   099    Old_age   Always       -       0
187 Reported_Uncorrect      0x0032   100   100   000    Old_age   Always       -       0
188 Command_Timeout         0x0032   100   084   000    Old_age   Always       -       98785951770
189 High_Fly_Writes         0x003a   049   049   000    Old_age   Always       -       51
190 Airflow_Temperature_Cel 0x0022   072   055   045    Old_age   Always       -       28 (Min/Max 25/44)
194 Temperature_Celsius     0x0022   028   045   000    Old_age   Always       -       28 (0 21 0 0)
195 Hardware_ECC_Recovered  0x001a   060   038   000    Old_age   Always       -       190157725
197 Current_Pending_Sector  0x0012   100   100   000    Old_age   Always       -       0
198 Offline_Uncorrectable   0x0010   100   100   000    Old_age   Offline      -       0
199 UDMA_CRC_Error_Count    0x003e   200   200   000    Old_age   Always       -       0
240 Head_Flying_Hours       0x0000   100   253   000    Old_age   Offline      -       225812200555035
241 Total_LBAs_Written      0x0000   100   253   000    Old_age   Offline      -       2438991105
242 Total_LBAs_Read         0x0000   100   253   000    Old_age   Offline      -       129258736

 

and

 

Num  Test_Description    Status                  Remaining  LifeTime(hours)  LBA_of_first_error
# 1  Short offline       Completed: unknown failure    90%       783         0
# 2  Extended offline    Completed: unknown failure    90%       750         0
# 3  Short offline       Completed: unknown failure    90%       750         0
# 4  Short offline       Completed: unknown failure    90%       750         0
# 5  Short offline       Completed: unknown failure    90%       749         0
# 6  Short offline       Completed without error       00%        60         -

 

drive is under warranty until Feb of 2013

 

Is this something to worry about and should I RMA it ASAP?

 

Thanks

Myk

 

RMA it asap... this ones a goner I think..

RMA it asap... this ones a goner I think..

Absolutely.  RMA ASAP.

 

Whatever you do DO NOT Press the "Check Parity" button.  (or rather, not in correcting mode, as the bad sectors might clobber the parity that allows you to re-construct your data.)

 

Best bet, stop the array, un-assign the bad disk.  replace with spare.

Then RMA it.

 

Joe L.

  • Author

ok, I got a 2TB sitting here, disk going bad is a 1.5TB, after I unassign, shutdown, replace it, should I preclear, or just assign and let unRaid do it, I dont have any extra sata ports atm to preclear when bad disk in the array...

 

thanks

Myk

 

A common recommendation here is to run a couple of preclear passes on all drives before adding them to your array. There have been plenty of postings describing preclear having exposed poor drives in the first or second passes with some people having seen more than 1 out of 10 new drives having issues.

 

So the safest way of proceeding (if you don't need access to your data for a while) is to shutdown, attach only the drive you need to preclear then preclear it and once that is done reconnect the other good drives and start the array.

 

Do you have a spare machine you could do the preclear on?  Preclearing a 2TB drive is going to take about 28hours per pass...

 

If your new drive is a Western Digital or a Seagate you probably should seriously consider preclearing before trusting data to it.  Just search the forums for the reports of problems.

 

If your new drive is an Hitachi you're probably a lot safer, there seem to have been fewer issues with these drives.

 

Regards,

 

Stephen

  • Author

its a Hitachi_HDS5C3020ALA632_ML2220F32S5M4E replacing a seagate

 

have removed the drive from the array and it of couse did not start as expected, so I am going to run preclear now - dont have a 2nd box to do it on ATM, but I have a Norco 20 bay case that everything is going to get moved to once the controller cards shows up later today.  Then I will always keep a precleard spare ready.

 

Thanks for the tips everyone....  and I just think if I was still using my dns-323 boxes, that i would have lost 1.5TB of data :(  unRAID roks my world :)

 

Myk

 

its a Hitachi_HDS5C3020ALA632_ML2220F32S5M4E replacing a seagate

 

have removed the drive from the array and it of couse did not start as expected, so I am going to run preclear now - dont have a 2nd box to do it on ATM, but I have a Norco 20 bay case that everything is going to get moved to once the controller cards shows up later today.  Then I will always keep a precleard spare ready.

 

Thanks for the tips everyone....  and I just think if I was still using my dns-323 boxes, that i would have lost 1.5TB of data :(  unRAID roks my world :)

 

Myk

You keeping a spare drive around is a good thing..  Good luck.

 

Just remember that all you need do is replace the old drive with the new (check the i'm sure checkbox) and start the array. 

DO NOT, DO NOT, DO NOT SET A NEW DISK CONFIGURATION, AS THAT WOULD INVALIDATE THE PARITY YOU NEED TO RECONSTRUCT THE FAILED DRIVE.

 

Joe L.

  • Author

Correct, my array is not started and that drive slot is still unassigned until the preclear finishes, then i will assign the new drive to the slot and start up the array, and it should start rebuilding the data.

 

I dont plan on starting the array until the new drive is assigned...

 

thanks

Myk

 

  • Author

Rebuild just finished a bit ago and everything is happy and green.

 

Thanks to all that offered my tips/instructions on how to get this this drive failure/rebuild - makes me warm and fuzzy inside knowing how unRAID saved a TON of my video library....

 

Thanks all!

 

Myk

 

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