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Can't access files from anywhere (Unraid 6.12.14)

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Hi there :)

 

Access problems are so trivial and yet so frustrating. After several days of copying data to my new Unraid server from my trusty Asustor 5304T NAS, I can't access any of it.

 

I've already been at it, reading a lot of posts in here and out there. I've focused on Windows and the problems regarding SMB server signing, but also a lot of other possibilities. So many that I've lost track myself. I'm not having fun.

 

I got the idea to try to establish a connection from my Kodi media center running on Ubuntu Linux. No access there either!

 

Generally speaking on both systems I can see the shares and I can enter them and see the folders. But I can't open any of the folders in the underlying folder structure.

 

Occasionally and rarely I can open a file. I can for instance copy files to the root of a share from Windows and read it back from Windows. But I don't have access to the folders in that share.

 

What did I do wrong? I mounted my existing SMB shares in Unraid and I used the Dynamix File Manager to queue up jobs copying folders in the existing shares to the newly created shares. For the destination of the copy all shares and disks are listed, and my user share names were found under both "user" and "user0". I copied them to the share names listed under "User". 

 

What could be the problem? I'm attaching a screenshot of the resulting error on Windows. And one of the target selection for the initial copy.

 

image.png

image.png

Edited by helgrimm
For clarity

Solved by helgrimm

  • Community Expert

Have you tried running Tools->New Permissions on the share(s) in question in case there is a permissions issue?

  • Author
41 minutes ago, itimpi said:

Have you tried running Tools->New Permissions on the share(s) in question in case there is a permissions issue?

Thanks for your suggestion.

 

I ran it on all three disks to give it a go: No difference

Edited by helgrimm
Tried the suggestion and updated

  • Author
  • Solution

Whew. I solved this one. When setting up the individual shares I'd set "case-sensitive names" to "force" under SMB Security Settings. I vaguely remember thinking that would help avoid problems. I didn't know what I was doing. Reading the help actually sounds like it's a good thing for new shares. Changing it to "auto" immediately gives me the expected access to all the files in all of my shares.

 

Hooray!

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