December 30, 20241 yr Wanted to shut down my Unraid and pressed the Stop button as usual but it's been saying "Array Stopping•Unmounting disks..." for the past hour plus and shutting it down does nothing. Last time I had to pull the plug and then had to spend days rechecking the disks... Before I do that again, is there a solution? And why does this even happen?
December 30, 20241 yr Community Expert depends what version you have, there were some issues with docker in the early 6.12.x versions, otherwise, i personally have only encountered this issue when the server ran out of memory.
December 30, 20241 yr Community Expert Make sure you don't have for example an SSH session opened to a mount point, if not, type reboot in the CLI, it should force the shutdown after a couple of minutes if a clean one is not possible, and save the diags to the logs folder, upload those after.
January 2, 20251 yr Author I remembered I got some error when I started the server, I didn't think much of it thinking it was some temperature warning. But I looked at the Dashboard and saw one of my caches had a "UDMA CRC error count 15" after I acknowledged it I was able to power off. But when I reboot it's still there and it seems to be causing these issues where Unraid just does nothing. Now it's at count 22 and just hangs at "Array Starting•Mounting disks..." and this is after acknowledging the error. So it looks like I'm screwed. What kind of data do these logs contain? Any personal data?
January 2, 20251 yr Community Expert 1 hour ago, UNPAID said: What kind of data do these logs contain? Any personal data? The files in the zip are text files, so you can look at them to decide if the anonymization process meets your needs.
January 2, 20251 yr Author Tried to dump the diag file, it shows some text but it instantly hangs so I'm unable to provide a complete one it seems.
January 3, 20251 yr Author 6 hours ago, JorgeB said: Get at least the syslog: cp /var/log/syslog /boot/syslog.txt How do I do that? Or do I type this into the linux command thing?
January 3, 20251 yr Community Expert 10 minutes ago, UNPAID said: Or do I type this into the linux command thing? Yes, it will copy it to the flash drive.
January 11, 20251 yr Author Just wanted to update and say that I seem to have fixed the issue. I recently added a 2nd Cache SSD to the system and remembered the SATA cable being a little snug at the plugs. I decided to re-check it and yeah it was probably wise to use a longer cable, which I have now and now Unraid can be started/stopped in under 30 seconds again with no errors. Time will tell but it's running as well as before.
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