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Upgrading from 6.12.10 to 7 - Stuck in Loop

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Upgrading from 6.12.10 to 7. 12700K | Asus Pro WS W680-ACE IPMI | 4060

I'm watching the upgrade through the IPMI and this part keeps looping. 30~ minutes so far.

Would someone be able to point me in the correct direction? Thanks!

Unraid 7 Upgrade.png

Solved by JorgeB

  • Community Expert

Did you try what I mentioned in the release thread?

  • Author

I have not yet, admittedly I'm not too familiar with Linux and was pretty nervous.

I had backed up my flash drive prior to performing the update.

I shut down the server, removed the flash drive and copied the contents to my PC.

 

I have restored my original 6.12.10 flash backup using the tool and the server is operational again, phew.

Knowing that I can get everything operational and back as it was gives me peace of mind to try again.

 

When you said recreate it using the USB tool, are you referring to a clean install of Unraid 7, or my original backup of 6.12.10?

Assuming 7, if the clean install boots, would it be preferred to pull the /config folder from my original 6.12.10 backup or the attempted upgrade version?

 

Also, are you able to extrapolate what exactly is hanging from my screenshot?

Once I hear back, and I have another window of time to attempt it, I'll give it a go and report back.

 

Thanks!

 

  • Community Expert

I would recommend doing a clean v7.0.0 install and try that first, to see if that boots OK, if yes, then restore only the /config folder from the backup and retest.

  • Author

Out of curiosity, will using the Unraid Trial blacklist a flash drive GUID? I’m looking to try the upgrade again tomorrow morning, but I’d like to keep my working flash drive intact and use my backup to put the clean install of Unraid 7 on. I just want to make sure that just using it for the “trial” (test to make sure it boots) won’t blacklist my backup flash drive in the event I need it. Thanks!

  • Community Expert
4 hours ago, kevin.atlee said:

will using the Unraid Trial blacklist a flash drive GUID?

Nope.

  • Author

A clean install of Unraid 7 booted with no problems, but appears to lock up trying to shutdown.

It never did end up shutting down, manual intervention required.

 

I once again put a clean install of Unraid 7 on my flash and replaced the /config folder with my working backup.

It's been hung in this state for roughly 30 minutes now.

Unraid 7 Shutdown Hang.png

Unraid 7 Modified Config Boot Hang.png

  • Community Expert

Try blacklisting the i915 driver:

 

echo "blacklist i915" > /boot/config/modprobe.d/i915.conf

 

Then reboot

  • Author

Sorry, am I able to enter commands while the server is booting, or restore to backup, boot server and run in the command line?

 

Also, wouldn't this prevent me from using my iGPU going forward?

If so, is the end game to re-enable the driver after a successful boot in the new OS?

  • Community Expert

Only after booting, or can manually create the file in the flash drive with Windows.

 

4 minutes ago, kevin.atlee said:

Also, wouldn't this prevent me from using my iGPU going forward?

It depends on what you are using it.

  • Author

I've placed the blacklist, verified it's in place, and still hung at the same point.

After some Googling, it might be worth mentioning I have a M.2 Coral TPU installed as well.

 

Also, the shutdown lock up still persists.

  • Community Expert
  • Solution

If a clean install still has issues, there may be a compatibility problem with your hardware and the kernel, recommend retesting once the first 7.1 beta is available, which should be very soon, it will use a much newer kernel, and more importantly in this case, a different one.

  • Author

The issue in the clean install was only during shutdown, unable to write to the syslog I believe.

It booted fine, and everything short of the array (trial license) appeared to be in place.

 

I've got no problem holding out for a while.

Thanks for the support!

  • Community Expert

If the shutdown is the only issue, you may still be able to use it.

  • Author

To clarify, blacklisting the i915 did not resolve the booting issue.

So unless there's something else to try, I won't be able to use it until the new kernel?

  • Community Expert

I think I misunderstood, if the clean install boots normally, you can try redoing the flash drive, backup the current one first and then recreate it using the USB tool and just restore the bare minimum, like the key, super.dat and the pools folder for the assignments, also copy the docker user templates folder (\config\plugins\dockerMan\templates-user), if all works you can then reconfigure the server or try restoring a few config files at a time from the backup to see if you can find the culprit.    

  • 3 months later...
  • Author

I did not end up having enough time to commit trying individual modifications on the flash drive.

But I’m happy to report that 7.1.2 upgraded just fine. Calling this resolved.

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