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Stability issue after upgrade from 6.12.14 to 7.0.0

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Hello everyone,

 

This weekend, I did the upgrade to 7.0.0 (from 6.12.14) and it seemed to go well. I got the message 'Wrong pool State. Too many wrong or missing devices', but fixed it as described by using the 'Remove Pool' function (because I do not have a separate drive for a 'cache' pool, only have an 'Array' drive). The server runs smooth without any issues, however after a couple of hours the user interface is no longer available. Also the Docker containers no longer work (e.g. my Home Assistant is no longer available, and the Zigbee2MQTT devices also not). I need to do a hard reset of the server (by holding the Power Button until it is powered off). After I boot again, the server runs smooth, but again after a couple of hours I get the same issue. I don't know how to find the cause, I scrolled through the 'syslog-previous', but cannot find the cause. Can someone help to solve / identify the issue? I didn't have any issues with 6.12.14 so it seemed to be related to the upgrade to 7.0.0. Thank you for your help.

 

See attached the complete Diagnostics zip file.

sw-main-diagnostics-20250113-1942.zip

  • Community Expert
block=6824329216 write time tree block corruption detected

 

This error usually means bad RAM, start by running memtest.

  • Author
10 hours ago, JorgeB said:
block=6824329216 write time tree block corruption detected

 

This error usually means bad RAM, start by running memtest.

I've started the memtest this afternoon, until now no errors. I will run it longer, but I do not expect it is a memory issue. I didn't have any problems before upgrading to v7.0.0.

 

Can I do something else as well?

  • Community Expert

memtest is only definitive if it finds errors, if you have multiple sticks try using the server with just one, if the same try with a different one, that will basically rule out bad RAM.

  • Author
14 minutes ago, JorgeB said:

memtest is only definitive if it finds errors, if you have multiple sticks try using the server with just one, if the same try with a different one, that will basically rule out bad RAM.

OK I started a new test until now the following errors occur:

 

image.thumb.png.f52bf5d5a01d8bc8f27854d5b6e4ff9d.png

 

Does this mean the memory is damaged or can it also be a software issue?

Sorry for probably stupid questions, but I don't have any experience with these kind of problems

I'm not very familiar with the live memory tester, but if I were to use it I would start my array in maintenance mode before running it, or better yet run the memtest provided in the unraid boot menu on startup.

If you do in fact have errors on your ram then it's more than likely a bad stick of ram or a little less likely a bad ram slot on your motherboard, or if you're lucky maybe you just need to re-seat your ram.

  • Community Expert

I strongly suspect that if the Live Memory tester finds errors you really do have them.   In theory it could by an error in the testing software but I think that is unlikely as others would be encountering it so we would have a lot of reports of false positives.

  • Community Expert
13 hours ago, pedro1989 said:

Does this mean the memory is damaged

This.

  • Author

Thanks everyone for your help so far.

I have another strange observation.

Because Zigbee2MQTT was also one of my suspects (recently upgrade to v2.0.0), I decided to keep it turned off. Now 14 hours later, the server is still online without any issues.

I checked the logs of Zigbee2MQTT, but couldn't find any errors which could be related to out of resources, problems with memory or whatever (only rows with 'info:').

It seems to be coincidence, or can anyone relate it to this?

  • Community Expert
1 hour ago, pedro1989 said:

It seems to be coincidence

Possibly, recommend resolving the RAM issue first.

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