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Mover not working after upgrade to 7.0 (No, mover tuner is not installed)

Featured Replies

  • Community Expert

Hi all, hoping you can help me with this. Mover hasn't been working since I upgraded to 7.0.0 when either manually pressing the button or scheduled. No mover related plugins are installed. No recent changes to my Shared drives. Nothing in Fix Common Problems. I tried "mover stop" command and it said mover wasn't running. I even did a good ol fashioned reboot. I'm hoping one of you can please read my diagnostics and see whats going on.

 

Thank you!

tower-diagnostics-20250201-0738.zip

Solved by itimpi

  • Community Expert
  • Solution

Check in the config/shares folder on the flash drive that the .cfg files for your shares have the same capitalisation as the folder corresponding to the share on the array drives/pools.    If there are two files with the same spelling but different capitalisation remove the one that is not correctly capitalized.   You can also take the opportunity to remove any that correspond to shares you no longer have.   After doing that check your share settings are still as you want them.

  • Author
  • Community Expert

Ok, thanks. I found that somehow my data folder is capitalized in that folder for whatever reason. I moved it elsewhere and ran the Mover, but it still didn’t work. I assumed it would just recreate the cfg file. So then I tried to rename the file to all lowercase and it wouldn’t allow me to rename it. What’s the correct way to fix this?

  • Author
  • Community Expert

Thanks @itimpi. I initially tried to rename the file from Data.cfg to data.cfg and it wasn't letting me. So then I renamed it to data1.cfg (worked), so then back to data.cfg (worked). Ran the mover and everything seems to be working fine. Appreciate the guidance on this one.

 

 

 

 

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