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Multiple Drives show read errors - 2 Parity Disks fine

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Hello, I recently added two 20TB drives to my array to server as parity. I replaced the existing 2 x 14 TB parity drives. I replaced one by one. No problems after both new parity drives were upgraded. I added one 14TB drive (former parity) to the data array and no issues for about three days. I precleared the second unassigned 14TB parity drive. I added to the data array within the past 24 hours. I noticed when trying to update some missing media that some of my media folders were missing from the shares. I checked drive health and all are fine but eight are showing read errors.

 

Main.thumb.png.0094e28e46c10846d5263c2506d033f1.png

 

When I check the disk logs on one of the drives with errors I see the following:

 

DIskLog.thumb.png.4bd985cbff5640a9385e0bcc1d678585.png

 

I see the same "Synchronize Cache[10] failed" error on the eight drives with errors. Only this one drive shows I/O errors.

 

I thought I may have over-passed the 30 drive limit but believe I should be fine.

 

2 x  parity

24 x array

2 x cache pool

1 x usb

= 29 drives

 

I have a main case and a DAS. I don't believe this is a hardware issue related to that.

 

I haven't stopped the array yet but did stop running dockers.


Can someone please help me review? Attaching diagnostics logs.

 

Thanks

tower-diagnostics-20250202-1437.zip

Solved by Dradder1

  • Community Expert
31 minutes ago, Dradder1 said:

eight are showing read errors

What do those have in common?

  • Author

I was looking at the diagnostics and see the following entries:

 

Feb  2 13:43:33 Tower kernel: mpt2sas_cm1: SAS host is non-operational !!!!
### [PREVIOUS LINE REPEATED 5 TIMES] ###
Feb  2 13:43:38 Tower kernel: mpt2sas_cm1: _base_fault_reset_work: Running mpt3sas_dead_ioc thread success !!!!
Feb  2 13:43:38 Tower kernel: sd 18:0:0:0: [sdv] Synchronizing SCSI cache
Feb  2 13:43:38 Tower kernel: sd 18:0:0:0: [sdv] Synchronize Cache(10) failed: Result: hostbyte=0x01 driverbyte=DRIVER_OK
Feb  2 13:43:38 Tower kernel: sd 18:0:1:0: [sdw] Synchronizing SCSI cache
Feb  2 13:43:38 Tower kernel: sd 18:0:1:0: [sdw] Synchronize Cache(10) failed: Result: hostbyte=0x01 driverbyte=DRIVER_OK
Feb  2 13:43:38 Tower kernel: sd 18:0:2:0: [sdx] Synchronizing SCSI cache
Feb  2 13:43:38 Tower kernel: sd 18:0:2:0: [sdx] Synchronize Cache(10) failed: Result: hostbyte=0x01 driverbyte=DRIVER_OK
Feb  2 13:43:38 Tower kernel: sd 18:0:3:0: [sdy] Synchronizing SCSI cache
Feb  2 13:43:38 Tower kernel: sd 18:0:3:0: [sdy] Synchronize Cache(10) failed: Result: hostbyte=0x01 driverbyte=DRIVER_OK
Feb  2 13:43:38 Tower kernel: sd 18:0:4:0: [sdz] Synchronizing SCSI cache
Feb  2 13:43:38 Tower kernel: sd 18:0:4:0: [sdz] Synchronize Cache(10) failed: Result: hostbyte=0x01 driverbyte=DRIVER_OK
Feb  2 13:43:38 Tower kernel: sd 18:0:5:0: [sdaa] Synchronizing SCSI cache
Feb  2 13:43:38 Tower kernel: sd 18:0:5:0: [sdaa] Synchronize Cache(10) failed: Result: hostbyte=0x01 driverbyte=DRIVER_OK
Feb  2 13:43:39 Tower kernel: sd 18:0:6:0: [sdab] Synchronizing SCSI cache
Feb  2 13:43:39 Tower kernel: sd 18:0:6:0: [sdab] Synchronize Cache(10) failed: Result: hostbyte=0x01 driverbyte=DRIVER_OK
Feb  2 13:43:39 Tower kernel: sd 18:0:7:0: [sdac] Synchronizing SCSI cache
Feb  2 13:43:39 Tower kernel: sd 18:0:7:0: [sdac] Synchronize Cache(10) failed: Result: hostbyte=0x01 driverbyte=DRIVER_OK

 

I think these drives are connected to the same SAS card. I found some forum posts dealing with the same diagnostics log entries. I'll power down and try to re-seat the card. I don't believe I have an available PCIE slot to use but do have a much newer board/cpu combo I meant to swap in to replace the old hardware running this system. I'll try those steps out.

 

 

 

  • Author
  • Solution

I re-seated the PCIE card and I see the device appeared under System Devices whereas before I shutdown it did not. The drives look fine and I can see the missing media shares that were not there pre-reboot and re-seating of both the PCIE card and sas-to-sata cables. I hope this is a one off but I will continue to monitor.

 

Is it worth a parity check on my array? I may have had some media added to the array before I noticed the errors. There were no errors in the last parity check a month back.

  • Community Expert

If none of the disks were disabled then no writes failed.

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