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Having loads of issues with Unraid and Terramaster FF8 Pro SSD NAS

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Hi all. Seem to be having a nightmare getting Unraid working. Considering going back to the TOS 6 operating system, but it would be a shame since I have a pro lifetime licence that worked him on my last server.

 

So the problem is boot seems unstable, takes maybe 3-4 attempts to get in. Then once I setup Sonarr or SABnzb they were crashing the system completely once a file had finished downloading and Sonarr tried to import the file (it worked a couple of times ok, but most times would reset the system). Apart from docker use, shares all seemed stable.

 

I thought before I try to sort that I'd try and sort the boot out. This is the message it hangs on; I think the error message can change but this is a common one;

20250210-190238.jpg

 

Any help would be appreciated. I did read reviews saying people were using this system flawlessly with Unraid so not sure what I'm dong wrong, but I'm a little out my depth. I did try formatting usb and creating a new USB but that didn't solve the problem

 

From a working boot I restarted it and got these 3 screens. It then restarted itself and didnt launch;

 



2.jpg1.jpg3.jpg

 

Edited by Hostile_18

Solved by PPH

Do you know if the hardware is any good?

 

IMO, try booting another distro, like a live-boot Ubuntu, and try your ARR apps there. See if there are any problems. Then come back to booting Unraid.

 

 

  • Author
4 minutes ago, Espressomatic said:

Do you know if the hardware is any good?

 

IMO, try booting another distro, like a live-boot Ubuntu, and try your ARR apps there. See if there are any problems. Then come back to booting Unraid.

 

 

 

Hi, I'll try that and see. I could access the drives and files fine and performance speed seemed seems great so I hope hardware is ok. The Terramaster TOS 6 OS operated fine as far as I could see, but I didn't spend an extensive amount of time with it. :)

  • Author

It's crashing all the time now. I'm struggling to get my files off. Nightmare. :(

  • Author

Last post for tonight. I disabled docker and copied all my files over *just*. It was crashing the whole server about every 5 minutes and by the end the server was trying to auto boot about 6 times in a row before it started (where's before it was two times max and on for hours without issue).

 

On the TOS 6 setup now and not one crash. So got no idea what happened. I guess I'm forced to learn a new OS and hope its as good, a shame since I had the pro licence.

 

 

Like I said, boot something else. Not whatever Tarramaster is.

 

It's possible, however unlikely, that you found some issue with Unraid. There are thousands of customers running on thousands of hardware configurations, it's a robust and well tested platform.

 

 

 

 

Edited by Espressomatic

  • Solution

I have two F8 Plus NAS devices running unRAID 7.0.0 with Samsung USB sticks.  I did encounter issues after upgrading with third party memory (Crucial) causing NVMe disks to drop out when under heavy load.  I then switched back to the TerraMaster branded memory originally provided with the devices and have had no issues since.

 

I also had to disable secure boot, disable VT-d and disable TOS Boot First to get unRAID to correctly load.

  • Author

Fixed it today! Hopefully the 20 or so resets wouldn't of damaged anything, It all looks great and boots every time. 

 

Solution; In the bios make the following changes;

 

Security → Secure Boot → Secure Boot → Disabled

Boot → TOS Boot First → Disabled

VT-d > Disabled.

 

Thank you @PPH we posted at the same time. It should help anyone else who gets this NAS.

Edited by Hostile_18

  • 1 month later...

Have you tried unmanic on it? I am finding the GPU transcoding to be very slow, despite migrating from another terramaster unit (F2-424) with a much lower spec CPU... 

  • 2 months later...

I have a F4-423, and the only way I could make it boot properly on v7 was blocklisting the iGPU. 6.8.3 or 6.8.2 (not sure which) boots fine though. It could be something related to the BIOS or something

Edited by ghaschel

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