Long time unraid user with no problems until now. Decided to move to new hardware and immediately ran into problems. After much configuring managed to get it up and running. Wanted to replace my single SSD cache drive with 2 NVME drives in a cache pool so added them to the pool and started the array, no problem. Attempted to then remove the   original disk from the pool and array would not shutdown. Now io have a unclean shutdown with no gui but do have terminal access. Pleas ehelp!!

tower-diagnostics-20250222-1259.zip

Edited February 22, 20251 yr by HomerTheGeek

Is that the diagnostics generated at shutdown and stored on flash?

Yes, i believe so. Located in logs folder

 

I have never submitted before.

 

Reboot and post new diagnostics

Rebooting now via PuTTY. Is that the correct plce for the diagnostics file?

Ideally, you would get diagnostics from webUI after it boots up normally.

It seems to boot normally. I have a monitor attached to it now and can putty in but no gui.

 

It's back up, how do i get the diagnostics via PuTTY? I'm a Windows admin, not Linux

 

Are you booting in GUI mode?

I'm not touching to boot process so default I assume. When I select GUI mode nothing comes up on the monitor I'm connected to 

 

Just rebooted still no GUI

Did you select GUI mode this time?

No, but i will reboot again. What should i select?

 

3 minutes ago, trurl said:

select GUI mode

 

Done, monitor is blank and no WebUI

 

Do you have a current flash backup?

Not unless it's automatically done or via a plugin.

 

35 minutes ago, HomerTheGeek said:

Wanted to replace my single SSD cache drive with 2 NVME drives in a cache pool so added them to the pool and started the array, no problem. Attempted to then remove the   original disk from the pool and array would not shutdown.

Were you trying to hot unplug/plug, or were you just unassigning/assigning drives that were already installed in server?

No hot unplug, the drive is still plugged in. I stopped the array and added the nvme drives to the pool. Started it, then once it was running ok I shut it down and tried to remove the original SSD drive. Started the array and it threw an error about missing drive in the cache pool so i attempted to shut it down and it would not shutdown.

Once I switched the drives over I can not get either of my Parity drives to be recognized by my PC but i did manage to get the disks up and all the data is there. I have extra drives so want to free up the SSD port for it.

 

The diagnostics i posted were from pulling the usb and sticking it in my windows machine.

 

OK, used PuTTY to run diagnostics and here they are. it seemed to create another file after that so i included it as well.

tower-diagnostics-20250222-1408.zip tower-diagnostics-20250222-1406.zip

Can anyone assist?

Try your intel ethernet port, realtek often has problems.

Nginx is not even attempting to start, unclear why to me, but you can try redoing the flash drive, backup the current one first and then recreate it using the USB tool and just restore the bare minimum, like the key, super.dat and the pools folder for the assignments, also copy the docker user templates folder (\config\plugins\dockerMan\templates-user), if all works you can then reconfigure the server or try restoring a few config files at a time from the backup to see if you can find the culprit.