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frequent inexplicable clean shutdowns.

Featured Replies

Hi everyone, I ask for your help because I'm going crazy with a serious unraid instability problem.
I recently changed hardware and went from an old phenom II 9650 (with a consumption of about 80w at rest) to an I7 8700 (which at rest consumes 35w).
The problem is that now the new system continuously reboots or even shuts down. Half the time it does a clean shutdown, other times it reboots immediately.
I checked everything, I disconnected too many peripherals, uninstalled rarely used plugins and docker but the system is unstable.
Changed IPvlan/MacVlan, read documentation and advice.
I checked the RAM and everything is ok, the temperatures are ok. I just need to try changing the power supply. The USB stick is the same as the previous system (which I'm thinking of going back to even if I lose in consumption and performance).
I attach the disgnostics file and a (long) copy of the syslog for anyone who wants to help me understand something.
Thanks

nas2-diagnostics-20250224-1939.zip syslog-192.168.1.235.log.zip

Solved by JorgeB

  • Community Expert
5 minutes ago, sstrix said:

Changed IPvlan/MacVlan

This is no longer an issue.

 

Server rebooting by itself is almost always a hardware problem, but this is not expected: 

5 minutes ago, sstrix said:

Half the time it does a clean shutdown

Do you mean it starts a system shutdown?

  • Author

yes sometimes I found the pc turned off with a clean shtudown, other times it restarted in a brutal way.
I disabled the shutdown from the UPS in case of low battery level. I even changed UPS, disabled NUT or disconnected the usb cable. It doesn't seem to be the UPS the problem.

  • Community Expert
2 minutes ago, sstrix said:

UPS in case of low battery level

Not the reason for your problem, but it sounds like you were trying to use UPS incorrectly.

 

The purpose of UPS isn't to allow you to run on battery. The purpose of UPS is to allow you to continue to run through a very brief outage, and to allow a clean shutdown if the outage is more than very brief.

  • Community Expert
  • Solution
17 minutes ago, sstrix said:

yes sometimes I found the pc turned off with a clean shtudown,

 

Do you know if this was one of those times:

 

Feb 24 14:59:45 NAS2 shutdown[249058]: shutting down for system halt
Feb 24 14:59:45 NAS2 init: Switching to runlevel: 0

 

If yes, this can only be a plugin, or a bad power button, sending a quick press to the board, for the former you can retest by booting in safe mode, for the latter, you can disconnect the power button from the board.

  • Author

Hi, thanks for the reply.

 

I use the UPS as intended and my fear is that the UPS board went crazy and sent the Halt signal randomly.

 

Back to the power button... changing PC I got an old case and the idea of the malfunctioning power button is interesting. I will try to disconnect the pins from the motherboard to verify that that is the problem.

 

I will let you know. For now thanks for the advice

  • 2 weeks later...
  • Author

I hope I'm not exulting too soon, but it seems that once the power pins were disconnected from the motherboard the system became stable. The hypothesis of the faulty power button that you suggested to me is increasingly likely. At the moment the system has been online continuously for 3 days, I'm waiting to get to 10 to feel out of danger and declare the problem as hardware.
Thanks to everyone for the help

  • Author
On 2/24/2025 at 8:22 PM, JorgeB said:

bad power button

 

ten days of continuous work, the problem was the power button. Thanks again for the advice

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