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Dual Link to SAS Expander gives link resets: SAS3224 with Super Mei TOP24 Expander

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I have currently cabled my back-plane to single link as i found i received link resets and read/write errors (UDMA CRC errors) if i use dual link.  I unfortunately do not have another SAS controller to eliminate it as the cause of the problems, but I have recabled.  Currently I am saturating the single channel link when I do parity actions and it tops out at 2.2G.

 

SAS Expander: Super Mei TOP24 Expander 05G451625012 REV CO BLACK 12Gb  (there is a sticker saying FW 0a00 2521 V1.00)

 

SAS Controller: Broadcom / LSI SAS3224 PCI-Express Fusion-MPT SAS-3 (rev 01) (during boot it says LSISAS3224: FWVersion(16.00.01.00), ChipRevision(0x01), BiosVersion(18.00.00.00) )

[1000:00c4] 02:00.0 Serial Attached SCSI controller: Broadcom / LSI SAS3224 PCI-Express Fusion-MPT SAS-3 (rev 01)
[10:0:20:0]  disk    ATA      WDC WD200EDGZ-11 0A85  /dev/sdaa  20.0TB
[10:0:21:0]  disk    ATA      WDC WD200EDGZ-11 0A85  /dev/sdab  20.0TB
[10:0:22:0]  disk    ATA      WDC WD200EDGZ-11 0A85  /dev/sdac  20.0TB
[10:0:23:0]  disk    ATA      WDC WD200EDGZ-11 0A85  /dev/sdad  20.0TB
[10:0:0:0]   disk    ATA      WDC WD140EMFZ-11 0A81  /dev/sdc   14.0TB
[10:0:1:0]   disk    ATA      WDC WD140EMFZ-11 0A81  /dev/sdd   14.0TB
[10:0:2:0]   disk    ATA      WDC WD140EMFZ-11 0A81  /dev/sde   14.0TB
[10:0:3:0]   disk    ATA      ST12000VN0007-2G SC60  /dev/sdf   12.0TB
[10:0:4:0]   disk    ATA      WDC WD180EDGZ-11 0A85  /dev/sdg   18.0TB
[10:0:5:0]   disk    ATA      WDC WD180EDGZ-11 0A85  /dev/sdi   18.0TB
[10:0:6:0]   disk    ATA      WDC WD180EDGZ-11 0A85  /dev/sdj   18.0TB
[10:0:7:0]   disk    ATA      WDC WD140EMFZ-11 0A81  /dev/sdn   14.0TB
[10:0:8:0]   disk    ATA      WDC WD180EDGZ-11 0A85  /dev/sdo   18.0TB
[10:0:9:0]   disk    ATA      WDC WD180EDGZ-11 0A85  /dev/sdp   18.0TB
[10:0:10:0]  disk    ATA      WDC WD180EDGZ-11 0A85  /dev/sdq   18.0TB
[10:0:11:0]  disk    ATA      WDC WD180EDGZ-11 0A85  /dev/sdr   18.0TB
[10:0:12:0]  disk    ATA      WDC WD200EDGZ-11 0A85  /dev/sds   20.0TB
[10:0:13:0]  disk    ATA      WDC WD200EDGZ-11 0A85  /dev/sdt   20.0TB
[10:0:14:0]  disk    ATA      WDC WD200EDGZ-11 0A85  /dev/sdu   20.0TB
[10:0:15:0]  disk    ATA      WDC WD200EDGZ-11 0A85  /dev/sdv   20.0TB
[10:0:16:0]  disk    ATA      WDC WD200EDGZ-11 0A85  /dev/sdw   20.0TB
[10:0:17:0]  disk    ATA      WDC WD200EDGZ-11 0A85  /dev/sdx   20.0TB
[10:0:18:0]  disk    ATA      WDC WD200EDGZ-11 0A85  /dev/sdy   20.0TB
[10:0:19:0]  disk    ATA      WDC WD200EDGZ-11 0A85  /dev/sdz   20.0TB

 

All of the diagnostics are from the single link setup, but perhaps there are some hints as to what is the problem.  This link looks to be established fine, and you can see the firmware and versions of the controller.

[   36.314490] mpt3sas_cm0: iomem(0x0000000082500000), mapped(0x00000000430be8e9), size(65536)
[   36.316459] mpt3sas_cm0: ioport(0x0000000000004000), size(256)
[   36.341341] mpt3sas_cm0: CurrentHostPageSize is 0: Setting default host page size to 4k
[   36.342958] mpt3sas_cm0: sending message unit reset !!
[   36.345780] mpt3sas_cm0: message unit reset: SUCCESS
[   36.348106] mpt3sas_cm0: scatter gather: sge_in_main_msg(9), sge_per_chain(15), sge_per_io(128), chains_per_io(8)
[   36.355313] mpt3sas_cm0: request pool(0x00000000d091fde2) - dma(0x139200000): depth(5852), frame_size(256), pool_size(1463 kB)
[   36.371186] mpt3sas_cm0: sense pool(0x00000000ebd46e7d) - dma(0x13a700000): depth(5791), element_size(96), pool_size (542 kB)
[   36.373700] mpt3sas_cm0: reply pool(0x000000004f53c277) - dma(0x13a800000): depth(5916), frame_size(128), pool_size(739 kB)
[   36.376178] mpt3sas_cm0: config page(0x00000000035a8032) - dma(0x13234d000): size(512)
[   36.378734] mpt3sas_cm0: Allocated physical memory: size(17295 kB)
[   36.381342] mpt3sas_cm0: Current Controller Queue Depth(5788),Max Controller Queue Depth(5824)
[   36.384083] mpt3sas_cm0: Scatter Gather Elements per IO(128)
[   36.525341] mpt3sas_cm0: _base_display_fwpkg_version: complete
[   36.525557] mpt3sas_cm0: overriding NVDATA EEDPTagMode setting
[   36.526162] mpt3sas_cm0: LSISAS3224: FWVersion(16.00.01.00), ChipRevision(0x01), BiosVersion(18.00.00.00)
[   36.526167] mpt3sas_cm0: Protocol=(Initiator,Target), Capabilities=(TLR,EEDP,Snapshot Buffer,Diag Trace Buffer,Task Set Full,NCQ)
[   36.530365] mpt3sas_cm0: sending port enable !!
[   36.534865] mpt3sas_cm0: hba_port entry: 0000000081440fd9, port: 255 is added to hba_port list
[   36.546212] mpt3sas_cm0: host_add: handle(0x0001), sas_addr(0x500062b202991611), phys(24)
[   36.553485] mpt3sas_cm0: expander_add: handle(0x0019), parent(0x0011), sas_addr(0xcc1be0310015463f), phys(37)
[   36.559900]  expander-10:0: add: handle(0x0019), sas_addr(0xcc1be0310015463f)
[   36.559922] mpt3sas_cm0: port enable: SUCCESS
[   36.577354] mpt3sas_cm0: handle(0x1a) sas_address(0xcc1be03100154600) port_type(0x1)
[   36.590904] scsi 10:0:0:0: SATA: handle(0x001a), sas_addr(0xcc1be03100154600), phy(0), device_name(0x5000cca264d70f29)
[   36.644352]  end_device-10:0:0: add: handle(0x001a), sas_addr(0xcc1be03100154600)
[   36.644814] mpt3sas_cm0: handle(0x1b) sas_address(0xcc1be03100154601) port_type(0x1)
[   36.651453] scsi 10:0:1:0: SATA: handle(0x001b), sas_addr(0xcc1be03100154601), phy(1), device_name(0x5000cca264df1ce0)
[   36.655977]  end_device-10:0:1: add: handle(0x001b), sas_addr(0xcc1be03100154601)
[   36.656265] mpt3sas_cm0: handle(0x1c) sas_address(0xcc1be03100154602) port_type(0x1)
[   36.657287] scsi 10:0:2:0: SATA: handle(0x001c), sas_addr(0xcc1be03100154602), phy(2), device_name(0x5000cca28dc54e4b)
[   36.669233]  end_device-10:0:2: add: handle(0x001c), sas_addr(0xcc1be03100154602)
[   36.678566] mpt3sas_cm0: handle(0x24) sas_address(0xcc1be03100154603) port_type(0x1)
[   36.702145] scsi 10:0:3:0: SATA: handle(0x0024), sas_addr(0xcc1be03100154603), phy(3), device_name(0x5000c500a392550d)
[   36.801469]  end_device-10:0:3: add: handle(0x0024), sas_addr(0xcc1be03100154603)
[   36.811823] mpt3sas_cm0: handle(0x1d) sas_address(0xcc1be03100154604) port_type(0x1)
[   36.845256] scsi 10:0:4:0: SATA: handle(0x001d), sas_addr(0xcc1be03100154604), phy(4), device_name(0x5000cca2afc6dedc)
[   36.892815]  end_device-10:0:4: add: handle(0x001d), sas_addr(0xcc1be03100154604)
[   36.902157] mpt3sas_cm0: handle(0x1e) sas_address(0xcc1be03100154605) port_type(0x1)
[   36.919262] scsi 10:0:5:0: SATA: handle(0x001e), sas_addr(0xcc1be03100154605), phy(5), device_name(0x5000cca284d5623f)
[   36.978479]  end_device-10:0:5: add: handle(0x001e), sas_addr(0xcc1be03100154605)
[   37.003230] mpt3sas_cm0: handle(0x1f) sas_address(0xcc1be03100154606) port_type(0x1)
[   37.098613] scsi 10:0:6:0: SATA: handle(0x001f), sas_addr(0xcc1be03100154606), phy(6), device_name(0x5000cca2afc3c57c)
[   37.287258]  end_device-10:0:6: add: handle(0x001f), sas_addr(0xcc1be03100154606)
[   37.295286] mpt3sas_cm0: handle(0x20) sas_address(0xcc1be03100154607) port_type(0x1)
[   37.305559] scsi 10:0:7:0: SATA: handle(0x0020), sas_addr(0xcc1be03100154607), phy(7), device_name(0x5000cca264dfc5ee)
[   37.321216]  end_device-10:0:7: add: handle(0x0020), sas_addr(0xcc1be03100154607)
[   37.333591] mpt3sas_cm0: handle(0x22) sas_address(0xcc1be03100154608) port_type(0x1)
[   37.350951] scsi 10:0:8:0: SATA: handle(0x0022), sas_addr(0xcc1be03100154608), phy(8), device_name(0x5000cca284ef2699)
[   37.515223]  end_device-10:0:8: add: handle(0x0022), sas_addr(0xcc1be03100154608)
[   37.520455] mpt3sas_cm0: handle(0x23) sas_address(0xcc1be03100154609) port_type(0x1)
[   37.544456] scsi 10:0:9:0: SATA: handle(0x0023), sas_addr(0xcc1be03100154609), phy(9), device_name(0x5000cca2afc510fb)
[   37.582514]  end_device-10:0:9: add: handle(0x0023), sas_addr(0xcc1be03100154609)
[   37.591047] mpt3sas_cm0: handle(0x25) sas_address(0xcc1be0310015460a) port_type(0x1)
[   37.607455] scsi 10:0:10:0: SATA: handle(0x0025), sas_addr(0xcc1be0310015460a), phy(10), device_name(0x5000cca2afc41fea)
[   37.641779]  end_device-10:0:10: add: handle(0x0025), sas_addr(0xcc1be0310015460a)
[   37.650665] mpt3sas_cm0: handle(0x26) sas_address(0xcc1be0310015460b) port_type(0x1)
[   37.667995] scsi 10:0:11:0: SATA: handle(0x0026), sas_addr(0xcc1be0310015460b), phy(11), device_name(0x5000cca284d4e2cf)
[   37.716350]  end_device-10:0:11: add: handle(0x0026), sas_addr(0xcc1be0310015460b)
[   37.725195] mpt3sas_cm0: handle(0x27) sas_address(0xcc1be0310015460c) port_type(0x1)
[   37.747290] scsi 10:0:12:0: SATA: handle(0x0027), sas_addr(0xcc1be0310015460c), phy(12), device_name(0x5000cca2bec4ff5b)
[   37.849489]  end_device-10:0:12: add: handle(0x0027), sas_addr(0xcc1be0310015460c)
[   37.849629] mpt3sas_cm0: handle(0x28) sas_address(0xcc1be0310015460d) port_type(0x1)
[   37.857081] scsi 10:0:13:0: SATA: handle(0x0028), sas_addr(0xcc1be0310015460d), phy(13), device_name(0x5000cca407e2e65a)
[   37.935803]  end_device-10:0:13: add: handle(0x0028), sas_addr(0xcc1be0310015460d)
[   37.936005] mpt3sas_cm0: handle(0x29) sas_address(0xcc1be0310015460e) port_type(0x1)
[   37.943492] scsi 10:0:14:0: SATA: handle(0x0029), sas_addr(0xcc1be0310015460e), phy(14), device_name(0x5000cca2c0c512a2)
[   38.022516]  end_device-10:0:14: add: handle(0x0029), sas_addr(0xcc1be0310015460e)
[   38.022733] mpt3sas_cm0: handle(0x2a) sas_address(0xcc1be0310015460f) port_type(0x1)
[   38.031128] scsi 10:0:15:0: SATA: handle(0x002a), sas_addr(0xcc1be0310015460f), phy(15), device_name(0x5000cca2bfc040d3)
[   38.115380]  end_device-10:0:15: add: handle(0x002a), sas_addr(0xcc1be0310015460f)
[   38.116866] mpt3sas_cm0: handle(0x2b) sas_address(0xcc1be03100154610) port_type(0x1)
[   38.126201] scsi 10:0:16:0: SATA: handle(0x002b), sas_addr(0xcc1be03100154610), phy(16), device_name(0x5000cca2b3c380e6)
[   38.205629]  end_device-10:0:16: add: handle(0x002b), sas_addr(0xcc1be03100154610)
[   38.206807] mpt3sas_cm0: handle(0x2c) sas_address(0xcc1be03100154611) port_type(0x1)
[   38.215695] scsi 10:0:17:0: SATA: handle(0x002c), sas_addr(0xcc1be03100154611), phy(17), device_name(0x5000cca2b3c34289)
[   38.293204]  end_device-10:0:17: add: handle(0x002c), sas_addr(0xcc1be03100154611)
[   38.294389] mpt3sas_cm0: handle(0x2d) sas_address(0xcc1be03100154612) port_type(0x1)
[   38.304437] scsi 10:0:18:0: SATA: handle(0x002d), sas_addr(0xcc1be03100154612), phy(18), device_name(0x5000cca2becd9d1c)
[   38.389970]  end_device-10:0:18: add: handle(0x002d), sas_addr(0xcc1be03100154612)
[   38.391154] mpt3sas_cm0: handle(0x2e) sas_address(0xcc1be03100154613) port_type(0x1)
[   38.401483] scsi 10:0:19:0: SATA: handle(0x002e), sas_addr(0xcc1be03100154613), phy(19), device_name(0x5000cca2bec8c3a3)
[   38.491219]  end_device-10:0:19: add: handle(0x002e), sas_addr(0xcc1be03100154613)
[   38.492407] mpt3sas_cm0: handle(0x2f) sas_address(0xcc1be03100154614) port_type(0x1)
[   38.501773] scsi 10:0:20:0: SATA: handle(0x002f), sas_addr(0xcc1be03100154614), phy(20), device_name(0x5000cca2b3c4afc3)
[   38.583468]  end_device-10:0:20: add: handle(0x002f), sas_addr(0xcc1be03100154614)
[   38.585420] mpt3sas_cm0: handle(0x30) sas_address(0xcc1be03100154615) port_type(0x1)
[   38.596504] scsi 10:0:21:0: SATA: handle(0x0030), sas_addr(0xcc1be03100154615), phy(21), device_name(0x5000cca2b3c35cc0)
[   38.679991]  end_device-10:0:21: add: handle(0x0030), sas_addr(0xcc1be03100154615)
[   38.682711] mpt3sas_cm0: handle(0x31) sas_address(0xcc1be03100154616) port_type(0x1)
[   38.692968] scsi 10:0:22:0: SATA: handle(0x0031), sas_addr(0xcc1be03100154616), phy(22), device_name(0x5000cca2b3c35804)
[   38.773938]  end_device-10:0:22: add: handle(0x0031), sas_addr(0xcc1be03100154616)
[   38.779631] mpt3sas_cm0: handle(0x32) sas_address(0xcc1be03100154617) port_type(0x1)
[   38.789334] scsi 10:0:23:0: SATA: handle(0x0032), sas_addr(0xcc1be03100154617), phy(23), device_name(0x5000cca2bec2f265)
[   38.880027]  end_device-10:0:23: add: handle(0x0032), sas_addr(0xcc1be03100154617)
[   38.884685] mpt3sas_cm0: handle(0x21) sas_address(0xcc1be0310015463d) port_type(0x1)
[   38.901648] scsi 10:0:24:0: SES: handle(0x0021), sas_addr(0xcc1be0310015463d), phy(36), device_name(0xcc1be0310015463d)
[   38.919628]  end_device-10:0:24: add: handle(0x0021), sas_addr(0xcc1be0310015463d)

 

I was unable to find either the firmware for the expander nor the firmware for the controller. 

 

I am attaching diagnostics from the SAS controller in single link to the expander and running a parity check, as i didn't want to risk any more write errors.

 

When it was in dual link mode i would get a flood of the following messages and an increase in UDMA CRC errors:

mpt3sas_cm0: log_info(0x31080000): originator(PL), code(0x08), sub_code(0x0000)
mpt3sas_cm0: log_info(0x31080000): originator(PL), code(0x08), sub_code(0x0000)
mpt3sas_cm0: log_info(0x31080000): originator(PL), code(0x08), sub_code(0x0000)
mpt3sas_cm0: log_info(0x31080000): originator(PL), code(0x08), sub_code(0x0000)
mpt3sas_cm0: log_info(0x31080000): originator(PL), code(0x08), sub_code(0x0000)
mpt3sas_cm0: log_info(0x31080000): originator(PL), code(0x08), sub_code(0x0000)

 

beyonder-nas-diagnostics-20250314-1045.zip

Solved by JorgeB

1 hour ago, scs3jb said:

Currently I am saturating the single channel link when I do parity actions and it tops out at 2.2G.

As 12Gb (SAS3) single link have 48Gb ( ~4GB ), so faraway to saturate.

Edited by Vr2Io

  • Community Expert
  • Solution
9 minutes ago, Vr2Io said:

As 12Gb (SAS3) single link have 48Gb ( ~4GB ), so faraway to saturate.

That's true, but keep in mind that it only applies if the devices are SAS3, or the expander supports LSI's Databolt or similar technology, or it will be limited to 2.2GB per link with SATA3 devices.

 

1 hour ago, scs3jb said:

FWVersion(16.00.01.00)

 

I would start by upgrading the HBA firmware, I believe the latest is 16.00.10.00 or 16.00.12.00

  • Author
27 minutes ago, JorgeB said:

I would start by upgrading the HBA firmware, I believe the latest is 16.00.10.00 or 16.00.12.00

Do you know where i could find this?  I struggled to find the latest and broadcom site seems to no longer have download for anything but the latest.

 

Edit: nevermind, i found what i need:

https://www.broadcom.com/site-search?q=Installer_P16_for_Linux
https://docs.broadcom.com/docs/9305_24i_Pkg_P16.12_IT_FW_BIOS_for_MSDOS_Windows.zip

 

run sas3flash -list to confirm the version and for some reason its for MSDOS, you can change the model and 24i bit of the url to get the right package.

Edited by scs3jb
fishing rod

  • Author

Let me write a miniguide for muppets like me:

 

Download https://www.broadcom.com/site-search?q=Installer_P16_for_Linux and extract it to somewhere you can run things.  Confirm the make, model and firmware with:

root@beyonder-nas:/mnt/scratch_old/backups/storage# ./sas3flash  -list
Avago Technologies SAS3 Flash Utility
Version 17.00.00.00 (2018.04.02) 
Copyright 2008-2018 Avago Technologies. All rights reserved.

        Adapter Selected is a Avago SAS: SAS3224(A1)

        Controller Number              : 0
        Controller                     : SAS3224(A1)
        PCI Address                    : 00:02:00:00
        SAS Address                    : 500062b-2-0299-1611
        NVDATA Version (Default)       : 10.00.00.03
        NVDATA Version (Persistent)    : 10.00.00.03
        Firmware Product ID            : 0x2228 (IT)
        Firmware Version               : 16.00.01.00
        NVDATA Vendor                  : LSI
        NVDATA Product ID              : SAS9305-24i
        BIOS Version                   : 08.37.00.00
        UEFI BSD Version               : 18.00.00.00
        FCODE Version                  : N/A
        Board Name                     : SAS9305-24i
        Board Assembly                 : 03-25699-02004
        Board Tracer Number            : XW841903CD

        Finished Processing Commands Successfully.
        Exiting SAS3Flash.

 

I have a 9305-24i, so need this https://docs.broadcom.com/docs/9305_24i_Pkg_P16.12_IT_FW_BIOS_for_MSDOS_Windows.zip .  extract it and look for the firmware, it will be a .bin file.  Now we can flash the firmware:

 

root@beyonder-nas:/mnt/scratch_old/backups/storage# ./sas3flash -o -c 00 -f SAS9305_24i_IT_P.bin 
Avago Technologies SAS3 Flash Utility
Version 17.00.00.00 (2018.04.02) 
Copyright 2008-2018 Avago Technologies. All rights reserved.

        Advanced Mode Set

        Adapter Selected is a Avago SAS: SAS3224(A1)

        Executing Operation: Flash Firmware Image

                Firmware Image has a Valid Checksum. 
                Firmware Version 16.00.12.00
                Firmware Image compatible with Controller. 

                Valid NVDATA Image found. 
                NVDATA Major Version 10.00 
                Checking for a compatible NVData image... 

                NVDATA Device ID and Chip Revision match verified.
                NVDATA Versions Compatible.
                Valid Initialization Image verified.
                Valid BootLoader Image verified.

                Beginning Firmware Download...
                Firmware Download Successful.

                Verifying Download...

                Firmware Flash Successful.

                Resetting Adapter...
                Adapter Successfully Reset.

                NVDATA Version 10.00.00.03
        Finished Processing Commands Successfully.
        Exiting SAS3Flash.

 

Finally you can confirm it is flashed:

root@beyonder-nas:/mnt/scratch_old/backups/storage# ./sas3flash  -list
Avago Technologies SAS3 Flash Utility
Version 17.00.00.00 (2018.04.02) 
Copyright 2008-2018 Avago Technologies. All rights reserved.

        Adapter Selected is a Avago SAS: SAS3224(A1)

        Controller Number              : 0
        Controller                     : SAS3224(A1)
        PCI Address                    : 00:02:00:00
        SAS Address                    : 500062b-2-0299-1611
        NVDATA Version (Default)       : 10.00.00.03
        NVDATA Version (Persistent)    : 10.00.00.03
        Firmware Product ID            : 0x2228 (IT)
        Firmware Version               : 16.00.12.00
        NVDATA Vendor                  : LSI
        NVDATA Product ID              : SAS9305-24i
        BIOS Version                   : 08.37.00.00
        UEFI BSD Version               : 18.00.00.00
        FCODE Version                  : N/A
        Board Name                     : SAS9305-24i
        Board Assembly                 : 03-25699-02004
        Board Tracer Number            : XW841903CD

        Finished Processing Commands Successfully.
        Exiting SAS3Flash.

 

 

Now i recable and see if this solved my problem :)

  • Author

Thank you @JorgeB, dual link is now working with the firmware updated. Dual link in use, no more errors in syslog/dmesg and running a parity check is getting ~150 mb/s across 21 disks.  I'm happy with that for sata drives on an expander.  

 

Marking as solution.

 

 

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