April 8, 20251 yr hi so this is the third time within this week to have this problem the server is unreachable at all even from the server itself i only get black screen some dockers keep working like plex it is only media server no VM plex and arr apps i don't know what the issue is any help is appreciated attached the logs this is the only time i was able to get logs because i enabled the syslog server otherwise i can't get access to the server until a hard reboot syslog-192.168.100.21.log
April 8, 20251 yr Author 8 minutes ago, trurl said: Attach Diagnostics ZIP to your NEXT post in this thread. attached the file and i remember this problem started when i tried to remove the ca mover plugin the server became unresponsive and after that every few days i will get the same thing alansari-diagnostics-20250409-0052.zip
April 8, 20251 yr Community Expert 15 minutes ago, Alansari said: tried to remove the ca mover plugin I think many who think they want that are overthinking how cache should be used. Have you done memtest?
April 8, 20251 yr Author 1 minute ago, trurl said: I think many who think they want that are overthinking how cache should be used. Have you done memtest? I did when i first built the server a year or so ago and everything was fine and never changed anything beside adding hhd should i run memtest again ?
April 9, 20251 yr Community Expert Note that memtest is only definitive if it finds errors, if you have multiple sticks try using the server with just one, if the same try with a different one, that will basically rule out bad RAM. One other thing you can try is to boot the server in safe mode with all docker containers/VMs disabled, let it run as a basic NAS for a few days, if it still crashes it's likely a hardware problem, if it doesn't start turning on the other services one by one, including the docker containers.
April 9, 20251 yr Author 9 minutes ago, JorgeB said: Note that memtest is only definitive if it finds errors, if you have multiple sticks try using the server with just one, if the same try with a different one, that will basically rule out bad RAM. One other thing you can try is to boot the server in safe mode with all docker containers/VMs disabled, let it run as a basic NAS for a few days, if it still crashes it's likely a hardware problem, if it doesn't start turning on the other services one by one, including the docker containers. alright I will try that but is there anything in the syslog indicate I have a bad ram ? because I don't understand anything from it sorry if this stupid question
April 9, 20251 yr Community Expert 2 hours ago, Alansari said: there anything in the syslog indicate I have a bad ram ? No, it's just one of the more common reasons for stability issues. You can delete those.
April 25, 20251 yr Author so i tried new rams i still got the same problem the server crashed after few days is there anything i can check to see what is the problem and the problem started when i tried to delete the mover plugin the server crashed then i hard rebooted the server and the mover plugin was still there so i deleted it and from that day every few days the server will crash and i don't know why syslog-192.168.100.21.log
April 25, 20251 yr Community Expert Still nothing logged that points to the issue, this typically means hardware, but one thing you can try is to boot the server in safe mode with all docker containers/VMs disabled, let it run as a basic NAS for a few days, if it still crashes it's likely a hardware problem, if it doesn't start turning on the other services one by one, including the docker containers.
April 28, 20251 yr Author Solution On 4/25/2025 at 2:40 PM, JorgeB said: Still nothing logged that points to the issue, this typically means hardware, but one thing you can try is to boot the server in safe mode with all docker containers/VMs disabled, let it run as a basic NAS for a few days, if it still crashes it's likely a hardware problem, if it doesn't start turning on the other services one by one, including the docker containers. can it be from the usb stick? because after every crash the server won't boot it will keep going to bios page until i pull the usb out and then in again and restart
April 29, 20251 yr Author 5 hours ago, trurl said: What do you get from command line with this? df -h /
April 29, 20251 yr Community Expert 11 hours ago, Alansari said: can it be from the usb stick? It's a possibility.
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