April 23, 20251 yr Version 7.0.0 My Unraid server has been inaccessible via the web GUI. My files shares are still running as well as my Windows VM. Since I cannot access the GUI I've been trying various methods to shutdown and restart the sytem as a first step to resolve the GUI issue. First I tried to unplug the UPS since I had it set to perform a clean shutdown when the UPS reached 10%. I ran that down to less than 10% and it did not shut down, so I plugged the UPS back in less I risk corrupting data. I then connected directly to the server with a keyboard and monitor. I've tried multiple commands and it still will not shut down. I've tried: "powerdown", "poweroff", "shutdown -h now", "and shutdown -hP now. Please help.
April 23, 20251 yr See if you can get the diagnostics first, if not, try getting the syslog at least. cp /var/log/sylog /boot/syslog.txt As for the shutdown, if it doesn't shutdown 5 minutes after typing poweroff, you will need to force it.
May 7, 20251 yr Author Ultimately, I had to force a shutdown. Luckily everything came back up as normal upon startup and I had a valid parity check with only 2 errors. Stemming from a support ticket I put into Unraid, I changed settings in order to enable to syslog server. This way I can send this information onto support to help diagnose why it happened in the first place. I used the following support article: https://docs.unraid.net/unraid-os/troubleshooting/diagnostics-information/#persistent-logs-syslog-server. This thread can be closed.
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