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Random system crash/reboot, missing one NVME on restart

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For the past 9 months I've been trying to track down the reason my server will randomly restart. Before the restart there doesn't seem to be any log warnings or issues, just normal operating and then the startup log messages. It is an unclean shutdown, but usually the array wont start because one of the NVME disks isn't found. I need to power off the computer for a few moments and then turn it back on for the NVME to be detected again. I've run SMART checks on the NVME and nothing seems to be wrong with it. I've tried replacing the PSU and PSU cables, I've run memtest86 for days and replaced the RAM anyways, I've run OCCT system stability test for 12 hours with no problems. Uptime can be anywhere between 12 hours to 45 days (when I restarted for an update). 

Does this seem like a MB issue? Any other things I can do to diagnose and test? 

bacchus-diagnostics-20250505-1239.zip syslog-192.168.1.69.log

  • Author
31 minutes ago, JorgeB said:

Random restarts are almost always a hardware issue, since it's a Ryzen CPU, see this:

https://forums.unraid.net/topic/46802-faq-for-unraid-v6/page/2/#findComment-819173

 

Could it be this issue even though I see no log messages? Global C-state is already disabled, I just changed Power supply idle current from auto to the recommended. Also added the positive 4 curve optimizer adjustment. 

Edited by Nick2Smith

  • Community Expert
12 hours ago, Nick2Smith said:

Could it be this issue even though I see no log messages?

Yes, hardware issues typically don't leave anything logged.

  • 2 weeks later...
  • Author
On 5/6/2025 at 1:43 AM, JorgeB said:

Yes, hardware issues typically don't leave anything logged.

Server crashed again today. What else should I try changing? 

  • Community Expert

If you have multiple sticks try using the server with just one, if the same try with a different one, that will basically rule out bad RAM.
 

  • Author
1 hour ago, JorgeB said:

If you have multiple sticks try using the server with just one, if the same try with a different one, that will basically rule out bad RAM.
 

I tried running with different set last month and crash still happened. I'll try only one slot.

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