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Server Crash When Backing Up Windows Computer

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Hi All,

Diagnostics and most recent log file attached.

 

syslog-192.168.1.95.log

sdchonitower-diagnostics-20250507-1144.zip

When I go to back up my windows computer using Macrium Reflect Unraid will stop responding after ~2.5hrs. When I press the power button on my unraid server the display outputs the below (sorry for the picture. I need to buy a DVI to HDMI adapater and start running this through a capture card....) and does not shut down unless I do a forced shutdown. When it reboots, my bios doesn't see the flash drive unless I reboot the computer again. After rebooting, it successfully completes a parity check with 0 errors (this is the time this has happened).

I originally thought this was related to docker failing and/or b/c of the FTPGrab Docker I was running, but I have not been running the FTPGrab Docker and the most recent logs (attached) do not mention the cache being full at the time of failure (it does mention it being full at other points though? I ran the mover a few hours ago to make sure this would not happen).

Side note: I'm aware of the UPS failing error message. I'll get to that later....

 

20250507_113852.thumb.jpg.536d38ba6b76b9d8a26315d2ea9a1845.jpg

 

Solved by sdchoni

Nothing relevant logged that I can see, does this happen with every backup? Do you backup to the array or a pool?

 

 

  • Author
Quote

does this happen with every backup?


It has the last 2 days when I have attempted doing a full (2tb total, 1tb for each drive on my windows computer) backup.
 

Quote

Do you backup to the array or a pool?

Array. Pool is only 250gb so I previously set the share to be array only.
 

If you have a disk with enough space, enable disk shares, export it over SMB, and try backing up using the disk share, e.g.: \\tower\disk1\share

  • Author

Could this be because I have the Volume Size Limit set to 8TB in SMB Security Settings?
I wanted to have a 1-2 copies for each backup, but didn't want it taking up all my drive space.
image.thumb.png.414ef6e12766e14ab4347451ff485455.png
Currently the share is 7.89TB
image.png.dae97c379bd51da66cd8959d3094f655.png
 

You are using Time Machine settings, you mentioned Macrium? The floor should be set to around twice the largest file you expect to copy to that share, but that should not cause the server to crash.

  • Author
Quote

The floor should be set to around twice the largest file you expect to copy to that share

It's 8x, so I should be good there.


I've limited the share to 1 drive. I'll try running it again and will report back (with log files) if it crashes again.

3 minutes ago, sdchoni said:

It's 8x, so I should be good there.

It will work as long as there's enough space on the disks.

 

4 minutes ago, sdchoni said:

I've limited the share to 1 drive

That's not the same as using a disk share.

  • Author
  • Solution

Used a new USB for my unraid drive and that solved the issue. I think it got turned off in a thunderstorm or something, which probably caused some corruption, and a fresh install (using a backup) fixed it.

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