Tried to upgraded my very stable server from 6.12.15 to 7.1.2 yesterday.

 

The update dialog shows as normal progressing though the extraction and checksums and ended in the normal "Done" message.

But then I clicked "Done" the web UI was unresponsive. Tried navigating to the frontpage and I got a generic unable to connect message. Tried ping and ssh and the server was now offline.

 

Ok, I did not think the update should affect anything until I rebooted so this was a bad sign. The server is headless so I just tried a reset. The server reboots, but Unread is still offline. No ping, ssh, web UI. Turned power off and back on after some seconds, but still nothing.

 

Next step is to connect a screen and a keyboard, but does anyone have any ideas?

 

Specs:
AMD Ryzen 5G

Nvidia P400 GPU (with Nvidia drivers)
32 GB RAM
4x 27 TB HDD
1x 1 TB NVME SSD

Edited May 20, 20251 yr by paaland
Spelling

You will need to connect a monitor to see if it's actually booting or not.

1 hour ago, paaland said:

But then I clicked "Done" the web UI was unresponsive

Yeah I had this too once or twice recently with the 7x version. 

In my case I have moved the USB Stick accidentally. (moved the whole rack, obviously something has been bended or so)

The update still was written but afterwards nothing could be read anymore (strange but can be reproduced)

Solution is to pull out the Stick, place it back in correctly and reboot.

Mystically the updates were done (but of course, you will be fined by the automatic parity check afterwards)

 

Edited May 20, 20251 yr by MAM59

2 minutes ago, JorgeB said:

You will need to connect a monitor to see if it's actually booting or not.

the thing he sees is:

* he does the update over LAN with a browser

* every step is shown normally

* at the end he presses the done button to close the update window

* normally the dashboard will come up again and allow him to reboot properly

* but in this case just an empty window (top and side menus still visible, but the middle is just white and empty) is shown and no clicks work anymore. ssh also does not function anymore then.

 

The monitor will show just the last messages, no errors, no warnings (and of course: no go anymore too)

 

1 hour ago, MAM59 said:

The monitor will show just the last messages, no errors, no warnings (and of course: no go anymore too)

He should still be able to get the diagnostics using the CLI.

34 minutes ago, JorgeB said:

He should still be able to get the diagnostics using the CLI.

I guess not. UNRAID is totally "dead" in this situation. Only the power/reset button brings it back to life.

(thats why I have not complained about it yet, you get nothing to show anybody...)

Also writing MORE to the already weak stick greatly raises the chance to kill it completely.

 

Edited May 20, 20251 yr by MAM59

Got my server connected to a screen and keyboard and for some reason it tries to boot off network instead of the USB flash drive. Went into BIOS and dragged the USB up above Network boot, saved and rebooted. And now it loads just fine.

My only thoughs is that the flash must be getting bad and somehow got disconnected when I did the update which caused unraid to freeze.

When I did the reboot the flash drive was not detected and the BIOS went for the fallback boot from network.

To connect a screen and keyboard I had to move the server and that might have caused the flash drive to be detected again?

Not entierly sure, but it boots now and everything is working. I have a flash backup and if it happens again I'll replace the flash drive and perhaps even use another USB port.