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Can't boot past "bzroot... ok"

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I just got a Minisforum UH125 Pro (INTEL® CORE ULTRA 5 PROCESSOR 125H) and am using a SanDisk MobileMate USB 3.0 microSD Card Reader and an 8GB SanDisk Industrial MLC MicroSD. This is my first time ever attempting to use unRAID so I may not know all the correct steps to take.

Every time I try to boot it gets stuck at "bzroot… ok". Each boot attempt I try to access the web UI with no success. I have waited 10 plus minutes on some of the boot attempts in case it just needed more time, but that didn’t do anything. I used the USB Flash Creator for the flash drive. I eventually used my old desktop PC from 2018 and was able to boot on that with no problem so I know the boot drive is not the issue.

I have gone through a litany of troubleshooting. I have tried different versions of unRAID with no success. I have attempted different USB ports but have stuck mostly with the USB 2.0 port on the back. I ran a memtest and had no errors. I have also been in the BIOS and toggled any settings that may have affected it such as secure boot, fast boot, and anything else I saw online that may have caused a problem. I made sure the BIOS is up to date as well. I tried booting without a keyboard plugged in and had no luck.

I saw some information online that indicated the problem might be unRAID’s current kernel (as of version 6.12.x–6.13.x) lacks full driver or firmware support for the INTEL® CORE ULTRA 5 PROCESSOR 125H especially its Intel Meteor Lake CPU, Integrated Arc/Xe GPU, PCIe/NVMe controller, or ACPI configuration. I am not sure if this is accurate, but since I’ve basically ruled out anything else being the problem through troubleshooting I’m left to believe this.

Any suggestions are greatly appreciated. unRAID seems like an awesome OS once you get it up and running which I’m looking forward to. Please offer me any advice you can. If I said anything that is wrong please correct me. If I didn't offer enough information please let me know what information is needed and I will try and update this as quickly as possible.

  • Community Expert
2 hours ago, jackeiden said:

lacks full driver or firmware support for the INTEL® CORE ULTRA 5 PROCESSOR 125H especially its Intel Meteor Lake CPU

It should still boot, boot the flash drive on a different PC to confirm if it's booting or not.

  • Author

I was able to boot the flash drive on my old desktop from 2018 with no issues. This is what makes me think it's not the flash drive, but something with the Minisoforum UH125 Pro causing the boot to stall.

Thank you, for your reply I can't get this issue off my mind and was worried I might not get a reply.

  • Community Expert

If the flash drive is confirmed OK, try booting a different OS on the NAS, to confirm it's working, you can try TrueNAS for example, if that boots, it suggests some compatibility issue between the NAS and the kernel Unraid is using.

  • Author

I’ll definitely give that a try tomorrow. I was just checking this before I go to bed. I appreciate your replies more than you may know.

  • Community Expert

Sometimes the grub boot doesn't look like it will preceded to boot if there is another G-card in the system essential that became the primary display and the last on screen sent to the onboard that you saw could say

bzroot... ok

double check router and let it run for 10-15 min and see if you can ping the machine / access the web UI

otherwise at the grub boot menu you may need to add an additional gurb boot option

pres e to edit unraid boot option and go the to end...
try adational grub linux boot paramerters....


consoleblank=0 acpi=force acpi_osi=Linux nomodeset


*we can later edit the unraid boot options and add them to the webui to be apart of the grub boot options...

As this could be a bios / acpi bug issue...

  • Author

I attempted to boot another OS (TrueNAS) with no success. After pressing Install for TrueNAS it sat there doing nothing. I waited for about 30 minutes and it did absolutely nothing. I don't know what this means other than it's consistent across 2 different Operating Systems.

I also attempted what bmartino1 laid out and found no success. I'm at a loss for how to proceed at this point. I appreciate the help that's been offered thus far.

Edited by jackeiden

  • Community Expert
10 hours ago, jackeiden said:

I don't know what this means other than it's consistent across 2 different Operating Systems.

It suggest there's an issue with the NAS, or it's incompatible with Linux, or at least some kernel versions.

  • Author

That's unfortunate to hear. I'll probably have to return the Minisforum UH125 Pro and go with something else. I'm going to continue looking for a solution until I can get the return sorted out. Another piece of information I want to share in case it's useful is that I was able to boot Ubuntu with no issues. I appreciate the replies none the less

  • Author

I ended up returning the Minisforum UH125 Pro since I wasn't able to get unRAID to boot and will find a different route to go. Right now I'm leaning towards building a computer for unRAID, but will be looking for mini PC options.

Edited by jackeiden

  • Community Expert
16 hours ago, jackeiden said:

I ended up returning the Minisforum UH125 Pro since I wasn't able to get unRAID to boot and will find a different route to go. Right now I'm leaning towards building a computer for unRAID, but will be looking for mini PC options.


Really depends on your needs and what this system will be doing... How your handling storage...

12 gen intel 1 TB SSD ... here is one that can work for mini pc... as example

https://www.newegg.com/minisforum-barebone-systems-mini-pc-intel-core-i9-12900hk/p/2SW-002G-000K3?item=9SIBJ6VKB27253

As I wouldn't advise using usb HDD as teh array or pool devices. If using removable storage to use the unsinged plugin.

I would, i'll advise and advise you go use a nas SFF form factor and have sata base HD connections.

Case:

https://a.co/d/5YVTmpL

with a cheap itx system...

https://www.ebay.com/itm/116607129618


I'm still waiting on pi5 and other pcie projects to use thunderport with pcie lanes to make a hba.

https://www.michaelstinkerings.org/a-new-breed-of-hba-raiden-thunderbolt-to-sata-hba-8-ports-indiegogo-campaign/

as one could use a egpu pciex16 thunderbolt with a hba to have usbc thunderport movable storage...

-Tested at one time wiht unraid...

there are other nas systems out there such as trunase scale / core

Openmedia vault (debian)

45drives rocky linux

even 1U rac mount nas systems like zyxel / unifi

Really comes down to what you need it to do.

Unraid is nice it has a lot of good 1 click and done features...

Advance build your own opensource:
I've found myself going Debian lately for security and repostiory updates... running Porxmox for VM, and Open-media vault

2 different webUI on the same machine. proxmox for VMs / LXC, Openmedia vault for samba/nfs and dockers...

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