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Media Folder keeps deleting itself

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I have my sonarr and radarr setup and for some reason the TV media folder keeps getting deleted after content is downloaded and placed in the correct media folder. It used to work perfectly fine and now it deletes randomly. The movies folder never does this. I cannot figure out why. It’s always just the Usenet TV folder. Not sure if an Sonarr update tweaked a setting I cannot find. Any ideas?

  • Community Expert

Post your diagnostics.zip please in a reply to this comment.

  • Community Expert

Can you post a few screenshots. One of your Sonarr Docker Template and the "SHARE" tab after clicking on Compute All

Edited by MowMdown

  • Community Expert

Unraid doesn't delete folders so either the data is simply being added to the wrong share or something else is deleting the data. Hard to diagnose without seeing how you setup your docker templates.

  • Author

it is very strange. it doesnt do it all the time. only some times.

sonarr dockerimage.png

image.png

  • Community Expert

You have a "data" share as well as a "media" share. You have sonarr pointed to /mnt/user/data/media/tv which does not include /mnt/user/media

At any point have to changed these?

also your /data path for sonarr is using what I assume is an unassigned device.

you've got some stuff to look into on your own server. might explain the "missing" files which might just be in the wrong share.

  • Author

i followed the folder structure from the Trash guides. Everything worked flawless until a couple months ago. Both Sonarr and Radarr hardlinks move the media to the proper folders. The issue is randomly the TV folder deletes after files transferred to right TV show folder. I cant ever find the exact log of seeing this happen. Even looking at Sonarr trace logs. Ive tried File Activity and

Files don't go missing.

  • Community Expert

There's nothing unraid will do to delete the files. I suspect either you have a program/app/script removing them or you have your paths misconfiguration for your containers. You need to browse all your shares and actually verify the contents you're expecting to be there aren't

I would suggest revisiting all your container paths as well.

Edited by MowMdown

  • Author

I understand this. I’m more so asking if there’s an app that can monitor file deletion closer to catch the culprit. Clearly it’s a sonar setting or task causing it randomly

  • Community Expert

Have you actually verified if the files are actually missing(being deleted) from the server? Or are they just ending up in a different share/folder outside of what sonarr/radarr can see? You have duplicate shares on your server is it possible that some of those files are in that media share and the others in the data share?

Sonarr and Radarr are great at monitoring files, that is, if they're configured correctly. So other than those, there's not really an app that I am aware of to monitor files being deleted.

Best suggestion I have is to make a script to take inventory of your files and just run it once a day or whatever.

Unless you're deleting the files yourself or you have hardware problems, unraid does not delete files. Sonarr does not delete files unless you manually delete them or they get upgraded and replaced.

If you're so sure sonarr is deleteing files, enable the recycling bin feature within sonarr. Files "deleted" will end up in the recycling bin. If after that there are no files in the recycling bin, the files aren't being deleted, they're being moved outside of where sonarr can see them.

Edited by MowMdown

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