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Can not access to my server even it is running

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Hi everyone,

I’m experiencing a strange issue with my Unraid server. A few weeks ago it was running flawlessly, but after a recent reboot I ran into the following problem:

  • Immediately after reboot, I can access the Web UI (via browser) and my network shares from my MacBook without any issues.

  • About 15 minutes or somthing later, nothing changes on the server, yet I can no longer access the Web UI or network shares.

  • When I enter the server’s static IP in my browser, I only get a plain “200 OK” response, no UI (picture below) and unable to access network shares.

  • I can still ping the server IP successfully, and all services appear to be running normally on the server itself.

Has anyone seen a behavior like this or can suggest what might be causing my Unraid server to become inaccessible on the LAN after it has been idle for a short time? Any pointers on logs to check or settings to adjust would be greatly appreciated!

Screenshot 2025-07-05 at 14.21.29.png

zunserver-diagnostics-20250705-1304.zip

Solved by zunzun951218

  • Community Expert

Diags ap+pear to be after a reboot, were you having the issue at that time?

  • Author

Right after a reboot, I can access the Unraid server without any issues, then wait about 15 minutes later it becomes inaccessible again.

I tried several reboot and it's all the same. Right now i can not access my Unraid.

  • Author

I already enable it, and the problem is happening right now.

I'm sorry if I'm wrong but there is no new log generated when I could not access to Unraid via web browser

My Unraid has 2 NICs

  • One is 10.10.66.88 which i dont use very often, it just a NIC to connect Unraid directly to my Mac when i need to do 10Gbps highspeed task

  • Another is 192.168.10.103, which is connected to my router, and this is where the problem is. I could not access to my server by this IP, either web browser or SMB

Screenshot 2025-07-05 at 19.36.16.png

zunserver-syslog-20250705-1035.zip

Edited by zunzun951218

  • Community Expert

You need to input the local server IP on the Remote syslog server field, see the linked instructions.

  • Author

Oh i got it. Thanks. I'll be back after the problem happen again

  • Author

Jul 5 20:08:35 ZunServer nginx: 2025/07/05 20:08:35 [error] 7975#7975: *127154 open() "/usr/local/emhttp/webGui/javascript/ace/mode-log.js" failed (2: No such file or directory) while sending to client, client: 192.168.10.114, server: , request: "GET /webGui/javascript/ace/mode-log.js HTTP/1.1", host: "192.168.10.103", referrer: "http://192.168.10.103/Shares/Browse?dir=/mnt/user/system"

Hey i got the error. It said that there is no mode-log.js file. Do i need to re-install something?

  • Community Expert

Ignore that, if the config is correct, it should still work, you can also check if it's saving a syslog to the system share.

  • Author

Yes, syslog is being saved to my system share.

I dont know why but now I can access to Unraid properly. I did not change anything in config

  • Author

I got the log when I could not access Web UI/SMB. It said "ACPI action up is not defined"

  • Author

I have just updated the OS the see if its fixed, after rebooted I could access my server, and after a while I could not access it, and then wait for a few minutes I could access it again.

I dont know what's wrong with my server, maybe my network problem?

  • Community Expert
2 hours ago, zunzun951218 said:

I got the log when I could not access Web UI/SMB. It said "ACPI action up is not defined"

Ignore this. It’s harmless. You pressed the ⬆️ arrow key and the keystroke is not recognized. Happens with some keyboards

  • Author

Oh thanks. I have been trying so many tweaks like reloading nginx or disable plugin, nothing changed

  • 4 weeks later...
  • Author
  • Solution

I found the solution, just change the IP of Unraid server and tthe problem is gone

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