August 25, 2025Aug 25 I had a server with 7 drives. Did a free trial to test the config first. I buy my basic key, which supports 6 drives, so when I go to activate it refuses to stating I have 7 drives. Understandable. However once I drop to 6 drives in my dashboard, it refuses to update to 6 drives and I can't enable my key. I then reboot, it boots up with 6 drives, and it still refuses to activate my key saying I have 7 devices. Why would you not just enforce this drive limit when the user goes to start the array with a set number of devices? You're just outright blocking the key activation?I now have to un-rack my server, crack it open, and physically disconnect one of my extra HDDs just to activate my key. Certainly there is a more user friendly way to go about this?
August 25, 2025Aug 25 Author Per the discord it seems that its a physically connected drives limit as otherwise plugins like unassigned devices could override the key limits.
August 25, 2025Aug 25 Community Expert Solution 44 minutes ago, suchamoneypit said:Per the discord it seems that its a physically connected drives limit as otherwise plugins like unassigned devices could override the key limits.Yes.You would need to temporarily disconnect the 7th drive until the array has been started, although after the array is started you can add in additional drives that are being handled by Unassigned Devices. This would apply any time you reboot the system.
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