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Unraid CLI is frozen/unresponsive From SSH, Web and Console

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Hello!

Something happened to my UnRaid instance yesterday that caused the CLI to stop working.

When I attempt a login through SSH it accepts my password and then hangs (see debug output attached).

When I attempt a login through my iDRAC the entire console is frozen and does not accept any input.

When I attempt a login through the CLI prompt on the web interface it shows a black screen and does not respond to commands.

I have attempted to restart, I performed a system update from 7.2.0 to 7.2.3 thinking that any corruption should have cleared the USB key.

I am not sure what to do. The shares, VMs and dockers remain available, everything else seems functional. Any help greatly appreciated.

unraid_ssh_debug.txt turing-diagnostics-20260107-0903.zip

Solved by timjtech

  • Community Expert

Don't see any obvious issues, and nginx is starting, try typing

use_ssl no

Also recommend removing the SMB extra entries (delete /config/smb-extra.conf on the flash drive), one of them is invalid; and is spamming the log, then try rebooting in safe mode.

  • Author
  • Solution

Thank you both for your suggestions. My syslog server was setup but not mirroring to the flash drive; I added that setting.

I removed the smb extra configurations and set use_ssl to no, and rebooted in safe mode.

Unfortunately the use_ssl=no created a login loop in the browser, however I was able to login via SSH and Console. I removed some settings from /boot/config/go that introduced my own .bash_profile file. I am not sure if that is what solved my issues, because I am now able to boot normally and access the CLI via all the normal methods.

I attached my new diagnostic logs in case there's any clue, but for now this seems solved. Honestly not sure what I changed other than the 'go' config, which has worked before.

turing-diagnostics-20260107-1102.zip

  • Community Expert

I would think the bash entries should not make the GUI inaccessible, but it's better to remove them. New diags look fine to me, Smaba spam is gone.

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