Hi everyone, I have installed it first in my NORCO s500, no results.

Rebooted after applying some Kapton tape on the third SATA pin as suggested below, no difference.

https://www.instructables.com/How-to-Fix-the-33V-Pin-Issue-in-White-Label-Disks-/

1) has anyone had the same issue with these drives?

2) is the pin a different one for the Seagate's perhaps?

3) the second method does not make sense.. the norco s500 is already fed by two molex connectors, and yet it does not work for me

Tried applying the tape this time to all three of the first pins, no difference. I did see the blue and green light flashing on the slot where I installed the disk, not sure if that means that the disk has powered up now.

1. Cut the 3.3V Wire (Permanent):

   • If you have a modular power supply, you can identify the 3.3V wire (usually orange) on the SATA cable and cut it, or remove the pin from the connector.

Do I just cut the orange wire and tape it up?

also have an option of sending the drive back, and get one that does not have the third pin issue. What about a Synology HAT3320-8T, can I use it in an unraid server? It appears it doesn't suffer from the third pin issue, or would anyone else recommend a different 8TB drive? On Amazon most drives are showing deliveries to JULY! Must be the GenAI bubble generating incredible demand?

4 hours ago, gnollo said:

the second method does not make sense.. the norco s500 is already fed by two molex connectors, and yet it does not work for me

MOLEX only has 4 pins so there is no 3.3V pin involved. Sounds like a problem with that specific HD. Does the drive work in other hardware?

11 hours ago, trurl said:

MOLEX only has 4 pins so there is no 3.3V pin involved. Sounds like a problem with that specific HD. Does the drive work in other hardware?

Plan to test it today in my PC today.
Funny thing is that I remember having to tape up a drive before, but can't remember if it was before I installed the Norcos...

https://norco.com.sg/pdfs/SS-500_5_bay_Hot_Swap_Module.pdf

The pdf clearly states that the Norcos (I have 4) have molex redundant power connectors, so in this case it has gotta be a drive issue?

In your opinion I can buy any drive to replace this as I will not be restricted by the 3.3V pin issue?

5 hours ago, gnollo said:

any drive to replace this

At least as large, and no larger than (either) parity (unless you use the parity swap procedure).

this one was AI generated by google, when I asked if the NorcoSS500 suffer from 3rd pin issue

"The 3rd pin issue on the Norco SS-500, commonly associated with "shucked" Western Digital white-label hard drives, occurs because of the SATA 3.3 specification, which uses the 3rd pin (3.3V) for the Power Disable (PWDIS) feature. When a modern 3.3V-capable drive is inserted into a standard power supply connector (or older backplane) that sends 3.3V to this pin, the drive detects it as a shutdown signal and refuses to spin up. "

So I still need to be careful about which drives I put in the system.

It must be generating the 3.3V internally (why?) since it only has MOLEX connectors.

Found this post, seems some SS500 do and some don't

I have emailed Norco's support email to have a confirmation but that is why I remember that I had to tape drives in the past

Checked my other drives and I can see tape on some of them, so I tried one final time, removed parity and inserted the drive, this time taped with black electric tape so it would not move.

Tape did not move but the drive was not recognised so I just sent it back to Amazon. Will buy a drive that has no issues with the third pin to save me the hassle.

I chose a WD Ultrastar DC HC530 (WUH721414ALE6L4).