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Manufacturer Recertified SAS drive not show showing smart data

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I just purchased a Manufacturer Recertified WD Ultrastar DC HC530 SAS drive from serverpartdeals.com and went to preclear it to test the drive and it is not showing smart data. I have tried every SMART controller type when no success. I have uploaded screenshots of the smart data screen and the preclear screen that does not show the expected smart data like reallocated or pending sectors.. I ran a short SMART test and currently running an extended. I also downloaded the smart data from the drive after the short test and uploaded it here.

Can someone please help me get the smart data displayed correctly so I can make sure the drive is operating correctly and I will get notifications when it starts to go bad?

I am using a 45drives av15 case with a LSI HBA SAS Controller 9400-16i.

Screenshot 2026-01-13 122312.png

Screenshot 2026-01-13 122337.png

Screenshot 2026-01-13 123317.png

Screenshot 2026-01-13 123401.png

WUH721414AL4204_9JH7WT8T_35000cca25846b994-20260113-1227.txt

Edited by sgibbers17
added what server case and SAS controller I am using

SAS drives don't 'have the same attributes; preclear will show SMART for ATA drives.

  • Author
47 minutes ago, JorgeB said:

SAS drives don't 'have the same attributes; preclear will show SMART for ATA drives.

The preclear I started showed no smart data is that expected and how would I be able to tell if a SAS drive is failing? This is my first SAS drive.

With SAS drives, the best way to tell is to run a long test.

  • Author
9 hours ago, JorgeB said:

With SAS drives, the best way to tell is to run a long test.

Is that a normal SAS drive thing or is that a limitation of unRAID?

I just finished a long self test and these are the results. It looks fine to me but I don't know much about smart data other than look for sector problems and I don't see any references to that in the data and I don't see any problems in the error section.

What should I keep an eye out for and will unRAID notify me if there is a problem? I would have went with a SATA drive but the SAS drive was significantly cheaper and my server is SAS capable so I figured I would give it a try. This is also my first time purchasing a recertified drive so I am more leary than normal.

smartctl 7.5 2025-04-30 r5714 [x86_64-linux-6.12.54-Unraid] (local build)
Copyright (C) 2002-25, Bruce Allen, Christian Franke, www.smartmontools.org

=== START OF INFORMATION SECTION ===
Vendor:               WDC
Product:              WUH721414AL4204
Revision:             C400
Compliance:           SPC-4
User Capacity:        14,000,519,643,136 bytes [14.0 TB]
Logical block size:   4096 bytes
LU is fully provisioned
Rotation Rate:        7200 rpm
Form Factor:          3.5 inches
Logical Unit id:      0x5000cca25846b994
Serial number:        9JH7WT8T
Device type:          disk
Transport protocol:   SAS (SPL-4)
Local Time is:        Wed Jan 14 11:23:27 2026 CST
SMART support is:     Available - device has SMART capability.
SMART support is:     Enabled
Temperature Warning:  Enabled
Read Cache is:        Enabled
Writeback Cache is:   Enabled

=== START OF READ SMART DATA SECTION ===
SMART Health Status: OK

Format status indicates no format since manufacture
Current temperature = 34
Lifetime maximum temperature = 41
Lifetime minimum temperature = 22
Maximum temperature since power on = 34
Minimum temperature since power on = 22
Manufactured in week 06 of year 2025
Specified cycle count over device lifetime:  50000
Accumulated start-stop cycles:  2
Specified load-unload count over device lifetime:  600000
Accumulated load-unload cycles:  4
Elements in grown defect list: 0

Error counter log:
           Errors Corrected by           Total   Correction     Gigabytes    Total
               ECC          rereads/    errors   algorithm      processed    uncorrected
           fast | delayed   rewrites  corrected  invocations   [10^9 bytes]  errors
read:          0        0         0         0       1209      14146.051           0
write:         0        0         0         0          4         64.425           0
verify:        0        0         0         0         27          0.000           0

Non-medium error count:        0

SMART Self-test log
Num  Test              Status                 segment  LifeTime  LBA_first_err [SK ASC ASQ]
     Description                              number   (hours)
# 1  Background long   Completed                   -      51                 - [-   -    -]
# 2  Background short  Completed                   -      28                 - [-   -    -]

Long (extended) Self-test duration: 95340 seconds [26.5 hours]

Background scan results log
  Status: scan is active
    Accumulated power on time, hours:minutes 51:43 [3103 minutes]
    Number of background scans performed: 0,  scan progress: 3.03%
    Number of background medium scans performed: 0

General statistics and performance log page:
  General access statistics and performance:
    Number of read commands: 53634455
    Number of write commands: 144939
    number of logical blocks received: 15728697
    number of logical blocks transmitted: 3453625643
    read command processing intervals: 0
    write command processing intervals: 0
    weighted number of read commands plus write commands: 0
    weighted read command processing plus write command processing: 0
  Idle time:
    Idle time intervals: 2281490
      in seconds: 114074.500
      in hours: 31.687

Protocol Specific port log page for SAS SSP
relative target port id = 1
  generation code = 1
  number of phys = 1
  phy identifier = 0
    attached device type: SAS or SATA device
    attached reason: power on
    reason: unknown
    negotiated logical link rate: phy enabled; 12 Gbps
    attached initiator port: ssp=1 stp=1 smp=1
    attached target port: ssp=0 stp=0 smp=0
    SAS address = 0x5000cca25846b995
    attached SAS address = 0x500605b00d445880
    attached phy identifier = 4
    Invalid DWORD count = 0
    Running disparity error count = 0
    Loss of DWORD synchronization count = 0
    Phy reset problem count = 0
relative target port id = 2
  generation code = 1
  number of phys = 1
  phy identifier = 1
    attached device type: no device attached
    attached reason: unknown
    reason: power on
    negotiated logical link rate: phy enabled; unknown
    attached initiator port: ssp=0 stp=0 smp=0
    attached target port: ssp=0 stp=0 smp=0
    SAS address = 0x5000cca25846b996
    attached SAS address = 0x0
    attached phy identifier = 0
    Invalid DWORD count = 0
    Running disparity error count = 0
    Loss of DWORD synchronization count = 0
    Phy reset problem count = 0

4 minutes ago, sgibbers17 said:

Is that a normal SAS drive thing

It's normal, they don't have all the SMART attributes of ATA drives.

Besides the long test, keep an eye on these:

4 minutes ago, sgibbers17 said:
Elements in grown defect list: 0
Total
            uncorrected
             errors
read:           0
write:          0
verify:         0
  • Author

Will unRAID notify me or will I have to watch it?

It won't notify you of SAS attributes; Unraid only monitors ATA attributes.

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