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Issues with network throughput and GUI unresponsive

Featured Replies

Hello,

Hopefully someone with much more knowledge than I have can help. I have an odd issue with my Unraid nas running Unraid 7.2.3. My machine is an HP 800 G3 with an all SSD pool setup as RAID1 and BTRFS, I also have a lone NVME drive that I use to dump copies of my PC backups to as a separate pool. I have added a 2.5Gb nic to the pc which was tested before putting in the Unraid machine.

Sometimes when copying files the copy process from Windows 11 25H2 slows down to a crawl (1-2MB/s) and the Unraid GUI becomes completely unresponsive. After waiting for it to recover from whatever crisis it's having, I am then forced to do a hard reset and it's fine again.

I realise the hardware I am using is old and second hand but I don't have a great deal of money to upgrade/replace so if there is anything I can do you mitigate the issue or at least reduce the frequency of it I would very much appreciate it.

I have attached the diagnostics - if you need anything else please let me know.

nas-diagnostics-20260118-2111.zip

Solved by Sulijoo

  • Author

Sorry, no. I can upload it when it does if you want? I couldn't even get onto the gui to download them as the server was being so slow.

  • Community Expert

That could help, if you cannot get the diags when that happens, enable the syslog server and attach that.

  • Author

It just happened again while copying to my single backup drive. Attached are the diags just after I was able get back onto it. I enabled the syslog server but there is nothing in the log? I will need to look into that.

nas-diagnostics-20260121-1254.zip

  • Community Expert
2 hours ago, Sulijoo said:

I enabled the syslog server but there is nothing in the log?

Post a screenshot of those settings.

  • 2 weeks later...
  • Author
  • Solution

Hello, sorry I haven't replied sooner, I managed to get syslog working but it showed no errors. I suspect that the issue lies with my PC 2.5Gb NIC - a motherboard built in realtek device. When I was copying some files to the nas, I was also watching a video on youtube and the video had issues as well. I found a guide on how to make the nic more stable and the issue has not happened again. If it does I may add a PCIE nic with a non realtek chipset.

Thanks to everyone who helped with this.

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