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Hdd Serial not recognised in usb enclosure?

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Hello everyone!

I'm trying to use a Mediasonic Probox with Unraid but I'm having trouble getting the serial number of the disk to get assigned to the array instead of the usb port. I don't think it is the problem with the controller (jmicron but I'm not sure which model) because when I used it with proxmox, it showed the drives' serials just fine. is there a way to make unraid recognize the serials and assign them instead of the usb ports? diagnostics included

the disks showing up as qemu scsis are because unraid is running as vm, and I'm passing one of my 2 proboxes through in to the vm in usb mode. I do have another one running in sata with a pcie to esata controller, but I didn't use that because I thought that would require passing through 2 controllers and maybe that would complicate things.
image.png

smart data seems to be getting through, so everything seems to work fine in terms of functionality. I just want to know if there is a way to change this usb ids into serial numbers.
image.png

unraid-001-diagnostics-20260411-0557.zip

Edited by alex01763

Solved by JorgeB

  • Community Expert

This is common with some USB bridges, and for those, there's typically no solution other than using a different one. Also note that USB is not recommended for array or pool usage. Besides that and other issues, they have a tendency to drop drives, and USB is bad at error handling in general.

  • Author
9 minutes ago, JorgeB said:

This is common with some USB bridges, and for those, there's typically no solution other than using a different one. Also note that USB is not recommended for array or pool usage. Besides that and other issues, they have a tendency to drop drives, and USB is bad at error handling in general.

I see... Do you think esata would help? I don't have any other options as of now.

Edited by alex01763

  • Community Expert

It should help with the serials, but typically those enclosures only have one eSATA port, so they use a SATA port multiplier, which is also not good, I'm afraid.

  • Author
4 hours ago, JorgeB said:

It should help with the serials, but typically those enclosures only have one eSATA port, so they use a SATA port multiplier, which is also not good, I'm afraid.

Ok, then as long as I don't move the drives around, there shouldn't be any problems, right? as long as they stay in the ports they were installed the first time? Would docker containers have any problem reading them? It's still building parity so I haven't had time to try it out myself yet.

  • Community Expert
  • Solution
20 hours ago, alex01763 said:

Ok, then as long as I don't move the drives around, there shouldn't be any problems, right?

Possibly, but with some enclosures, the device IDs/order can change with a reboot.

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