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7.3.0 Stable-Intel Arc 310 HW transcoding stopped working

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  • Community Expert

Hi everyone,

After upgrading to 7.3.0, my Arc 310 is no longer working for Jellyfin transcoding, nor is it detected by intel_gpu_top command. I can still see the card and render node in /dev/dri, as well as the AMD 5600G iGPU. dmesg showed this line "[drm] ERROR GT0: Failed to reset GuC, ret = -110" so I tried to change /boot/syslinux.cfg- with append initrd=/bzroot i915.enable_guc=3 (tried value 0,1,2,3), per an old article on this forum, but it didn't seem to work. The only other recent changes to my configs that I can think of:

  1. Adding a NanoKVM to the Arc310 HDMI port, however, this has been stable since 7.2.4, without any effect on the card

  2. Migrate Unraid boot USB to internal boot with TPM license. Not sure how this can affect the GPU but I might as well list it

Let me know if you need additional info to diagnose.

gp-unraid-diagnostics-20260513-0935.zip

Solved by Fam

  • Community Expert

Nothing showing in the log that should affect, what output does tio provide, just device not found.

  • Author
  • Community Expert
  • Solution

All good boss, I just turned off the server to check the card for any physical issue. After turning the server back on, everything is back to normal! Maybe the fix sometimes is to do a hard reset? Regardless, thank you for your help.

I did the hard reset on my server. I was working for a few episodes but then back to not transcoding.

  • Community Expert
5 hours ago, Jurak said:

I did the hard reset on my server. I was working for a few episodes but then back to not transcoding.

Anything in the system log? post diagnostics

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