I recently reset my home network and my IP address to my unRAID server changed. I realized that I had forgotten to set a static IP in my router. So I did so and was able to access the webGUI from the old IP address after rebooting the server. A few hours later, I returned to my server and my webGUI and all my containers are inaccessible. In my router settings, everything looks good and the IP of the server is still preserved and is the correct (old) IP. The only thing I can think of, is that I had forgotten to go into unRAID network settings and switch off the static IP for dynamic there after making changes in my router.

I am confused and was hoping someone could point me in the right direction. I can see that my server is runiing and my kids are watching Plex.

I changed the subnet manually of the PC I use to access my unRAID server to "match" that of unRAID (at least I think) and was temporarily able to access the webGUI. I then wen into unRAID network settings and changed it from static to auto b/c I used my router to create the static IP and that shutdown Plex and still prevented me from accessing unRAID webGUI. I then rebooted unraid with "powerdown -r" and not sure what to do to regain access

Edited May 21May 21 by wdpaynter

Delete/rename /config/network.cfg on the flash drive, then reboot Unraid; that will revert to default DHCP settings.

9 hours ago, JorgeB said:

Delete/rename /config/network.cfg on the flash drive, then reboot Unraid; that will revert to default DHCP settings.

I was able to boot into unRAID webGUI directly on the server tower late last night and, even though my mouse didn't work, was able to TAB to the network settings and change it back to "Static" and the DNS servers populated matched my PC. I am now able to access the webGUI of the server and the containers. One thing that is weird/persists is that if I leave the web pages open for a period of a couple hours or so, they seem to lose connection and then need refreshed/reloaded.

I am concerend changing it to "Automatic" b/c it being set to "Static" is the only way I have been able to access the webGUI. But, like I said, I have a static IP reserved in DHCP settings on my router also

Do you think resetting the network settings as you described will solve this? I've never experienced this before and am a little concened it is more related to my recent network instability

Can I delete netwrok.cfg from the unRAID webGUI and then reboot? Or do I need to plug the flash drive into my PC? Thanks!

Edited May 21May 21 by wdpaynter

Should I change both my PC and my unRAID Network settings instead?

• delete network.cfg to revert it back (to "Automatic" I assume)

• change to "Obtain IP address automatically" on Windows PC I access unRAID webGUI from?

Pics of settings attached

Now I just noticed another very strange thing: Yesterday I beleive I had 14TB or so of free space, today I have 27TB. I cannot see where

I tried to download diagnostics to attach, but it got stuck at 35% because it lost connection again (same for the containers).

I am confused as to what is going on...any help is appreciated.

Edited May 21May 21 by wdpaynter

Static is typically more reliable; post the diagnostics or persistent syslog after you lose access.

Just now, JorgeB said:

Static is typically more reliable; post the diagnostics or persistent syslog after you lose access.

I am trying to access them, but it remians down. I will wait a bit longer. I can't even access Plex nor able to navigate the webGUI directly on the server currently

I shutdown the server because it had frozen and the only thing that would accept input was the command line. Upon starting it backup, I got to the boot menu, chose webGUI, watched it load drivers,etc and now when I switch to the server (KVM switch), the monitor immediately goes to sleep. NO webGUI access on the PC either. I don;t know what to do

I changed my IPv4 settings on my Windows PC to obtain and IP and DNS server automatically and was able to access the webGUI from the PC (still can;t see the command line nor webGUI from the server via the monitor (KVM switch that I even tried to bypass)

Diagnostics attached. I know these are after reboot, but...Not sure what to do next

media-server-diagnostics-20260521-1303.zip

Looks more like a different tissue, not network related, possibly even hardware, but enable the syslog server, set it to save the persistent syslog to a share, and post that after the next time it happens.

It just happened again. How do I get syslog if I cannot access the share? Just wait to see if it comes online again? Last time I had to reboot

FYI, Plex is working from our devices...this is why I am convinced it is IP/network related

EDIT: I can now access the syslog (attached)

syslog-192.168.68.57.log

Edited May 21May 21 by wdpaynter

Happened again. New syslog attached. This time Plex (and other containers were inaccessible from Windows PC)

syslog-192.168.68.57.log

14 hours ago, JorgeB said:

Delete/rename /config/network.cfg on the flash drive, then reboot Unraid; that will revert to default DHCP settings.

Doing this now as originally suggested. Leaving static IP set in router. Rebooting now

adding another syslog from right after reboot

syslog-192.168.68.57.log

May 21 16:03:41 MEDIA-SERVER rc.samba: Samba server daemon... Started.

May 21 16:37:44 MEDIA-SERVER shutdown[404305]: shutting down for system reboot

I assume this is one of the times? If yes, there's nothing logged on the Unraid side, suggesting it's an external issue.

4 hours ago, JorgeB said:

May 21 16:03:41 MEDIA-SERVER rc.samba: Samba server daemon... Started.

May 21 16:37:44 MEDIA-SERVER shutdown[404305]: shutting down for system reboot

I assume this is one of the times? If yes, there's nothing logged on the Unraid side, suggesting it's an external issue.

I saw those an some other things that seemed to be concurrent with the times it went offline. I kept tinkering and rebooting both the server and router and it seems to be working better now. I will keep an eye on it (and leave sys.log on).

Thank you for your help!