Today I had 2 WD Green 2TB drives fail.  They will no longer power up.  First thought, super bummed.  Second, how can I fix it.  Both drives are still under warranty.  I have a few questions to the forum.

 

1.  Has anyone every successfully switched PCB boards to recover data?

2.  Does this void the warranty if I try?

2.  Should I just cut my losses and move on?

 

Any answers are appreciated!  Can I get a +1 for 2 parity drives?

 

 

Ouch. Bad luck.

 

I have swapped PCBs to recover data, but it almost certainly will void your warranty. It's odd that you'd have two drives have the same problem at the same time.

1.  Has anyone every successfully switched PCB boards to recover data?

2.  Does this void the warranty if I try?

2.  Should I just cut my losses and move on?

 

1. Yes it is doable if only the PCB is at fault.

2. Most likely.

3. If the data isn't vital, probably best just to RA the drives.

 

If you decide to try and repair the drive there are places to get parts, such as:

 

http://www.hdd-parts.com/

http://www.donordrives.com/

1.  Has anyone every successfully switched PCB boards to recover data?

2.  Does this void the warranty if I try?

2.  Should I just cut my losses and move on?

 

1. Yes it is doable if only the PCB is at fault.

2. Most likely.

3. If the data isn't vital, probably best just to RA the drives.

 

If you decide to try and repair the drive there are places to get parts, such as:

 

http://www.hdd-parts.com/

http://www.donordrives.com/

If two drives fail at the same time I'd strongly suspect something common and NOT the two disks themselves.

A common power supply connection, or a common disk controller would be far more likely.  Some disk controller's treat the disks as master/slave and a failure on one can affect the other.  You might find after a power cycle the disks are accessible once more via smart tests.

 

Joe L.

I guess I left no back story.  I just got a 4224.  I had my array up and running.  I also had 7 drives from my test server I was going to add in the near future.  They were in the case and not pushed in.  The server was on and when I turned my back my nephew pushed one in.  That shut the server down and killed these 2 drives.  unRAID was not at fault!  It was me being a dumbass that led to this failure.  The drives where attached to 2 x Supermicro AOC-SASLP-MV8's.  I rotated them around and also tried using my 2 spare BRi10's no dice.  I also tried 3 different windows machines with YAReG-1.0.  All the time changing the  power connectors and SATA cables.  Still nothing.  I also have 8 spare SAS cables and 2 forward breakout cables I tried in every combo.  The drive never showed in the bios of any machine = toast.  I was just hoping that if I bought a few new 2TB Green WD drives I might be able to fandangle something to get one drive back and then be able to recover via the parity drive.  At no point do I blame the software, but it would be stellar if it had 2 parity drives and I could get everything back.

Update: I tried switching the PCB boards and it didn't work.  Not that I was surprised.  I had another drive same Revision of PCB board and it didn't work.  The question that I was wondering once I tried it was..... Did the donor drive work once you put it back together......?

 

Yes, it did. 

 

 

I guess I left no back story.  I just got a 4224.  I had my array up and running.  I also had 7 drives from my test server I was going to add in the near future.  They were in the case and not pushed in.  The server was on and when I turned my back my nephew pushed one in.  That shut the server down and killed these 2 drives. 

 

But the Norco 4224 is a case with hot swap bays, right?  So just pushing in some drives while the server was running should not have hurt anything. 

 

Do those bays still work (for other drives) after this?

 

Regards,

 

Stephen

 

I guess I left no back story.  I just got a 4224.  I had my array up and running.  I also had 7 drives from my test server I was going to add in the near future.  They were in the case and not pushed in.  The server was on and when I turned my back my nephew pushed one in.  That shut the server down and killed these 2 drives. 

 

But the Norco 4224 is a case with hot swap bays, right?  So just pushing in some drives while the server was running should not have hurt anything. 

 

Do those bays still work (for other drives) after this?

 

Regards,

 

Stephen

hot-swap bays do not make a hot-swap server.  (unRAID as an OS is NOT hot-swap) 

If the power connections were made as expected to the disks,then no damage to the drives should occur, but there is nothing to define the connections as created by a helpful nephew.  All you need is a disk trying to load the disk heads when it is getting intermittent power.

 

Sorry for the loss of the disk....

 

Joe L.