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2TB WD Dead?

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I had a failure on the array with a 2TB WD EZRX drive and I took it out of the array and replaced it.

 

However I went through the WD tests and it passed so I put it into the array and ran 4 preclears without issue and I then added it to the array. That was about 2 weeks ago. UNRAID is now reporting that the drive has failed again with 576 error (IIRC the same as before.)

 

Is it safe to say the drive is dead and return it?

Post a smart report for the drive

  • Author

SMART report shows no errors, no reallocated sectors etc.

  • Author

=== START OF INFORMATION SECTION ===

Device Model:    WDC WD20EARX-00ZUDB0

Serial Number:    WD-WMC1H0041796

Firmware Version: 80.00A80

User Capacity:    2,000,398,934,016 bytes

Device is:        Not in smartctl database [for details use: -P showall]

ATA Version is:  8

ATA Standard is:  Exact ATA specification draft version not indicated

Local Time is:    Wed May  1 06:46:33 2013 Local time zone must be set--see zic

m

SMART support is: Available - device has SMART capability.

SMART support is: Enabled

 

=== START OF READ SMART DATA SECTION ===

SMART overall-health self-assessment test result: PASSED

 

General SMART Values:

Offline data collection status:  (0x84) Offline data collection activity

                                        was suspended by an interrupting command

from host.

                                        Auto Offline Data Collection: Enabled.

Self-test execution status:      (  0) The previous self-test routine completed

                                        without error or no self-test has ever

                                        been run.

Total time to complete Offline

data collection:                (37800) seconds.

Offline data collection

capabilities:                    (0x7b) SMART execute Offline immediate.

                                        Auto Offline data collection on/off supp

ort.

                                        Suspend Offline collection upon new

                                        command.

                                        Offline surface scan supported.

                                        Self-test supported.

                                        Conveyance Self-test supported.

                                        Selective Self-test supported.

SMART capabilities:            (0x0003) Saves SMART data before entering

                                        power-saving mode.

                                        Supports SMART auto save timer.

Error logging capability:        (0x01) Error logging supported.

                                        General Purpose Logging supported.

Short self-test routine

recommended polling time:        (  2) minutes.

Extended self-test routine

recommended polling time:        ( 255) minutes.

Conveyance self-test routine

recommended polling time:        (  5) minutes.

SCT capabilities:              (0x3035) SCT Status supported.

                                        SCT Feature Control supported.

                                        SCT Data Table supported.

 

SMART Attributes Data Structure revision number: 16

Vendor Specific SMART Attributes with Thresholds:

ID# ATTRIBUTE_NAME          FLAG    VALUE WORST THRESH TYPE      UPDATED  WHEN_

FAILED RAW_VALUE

  1 Raw_Read_Error_Rate    0x002f  200  200  051    Pre-fail  Always      -

      0

  3 Spin_Up_Time            0x0027  246  224  021    Pre-fail  Always      -

      6675

  4 Start_Stop_Count        0x0032  100  100  000    Old_age  Always      -

      888

  5 Reallocated_Sector_Ct  0x0033  200  200  140    Pre-fail  Always      -

      0

  7 Seek_Error_Rate        0x002e  200  200  000    Old_age  Always      -

      0

  9 Power_On_Hours          0x0032  092  092  000    Old_age  Always      -

      6390

10 Spin_Retry_Count        0x0032  100  100  000    Old_age  Always      -

      0

11 Calibration_Retry_Count 0x0032  100  253  000    Old_age  Always      -

      0

12 Power_Cycle_Count      0x0032  100  100  000    Old_age  Always      -

      36

192 Power-Off_Retract_Count 0x0032  200  200  000    Old_age  Always      -

      19

193 Load_Cycle_Count        0x0032  179  179  000    Old_age  Always      -

      65786

194 Temperature_Celsius    0x0022  133  109  000    Old_age  Always      -

      17

196 Reallocated_Event_Count 0x0032  200  200  000    Old_age  Always      -

      0

197 Current_Pending_Sector  0x0032  200  200  000    Old_age  Always      -

      0

198 Offline_Uncorrectable  0x0030  200  200  000    Old_age  Offline      -

      0

199 UDMA_CRC_Error_Count    0x0032  200  200  000    Old_age  Always      -

      0

200 Multi_Zone_Error_Rate  0x0008  200  200  000    Old_age  Offline      -

      0

 

SMART Error Log Version: 1

No Errors Logged

 

SMART Self-test log structure revision number 1

Num  Test_Description    Status                  Remaining  LifeTime(hours)  LBA

_of_first_error

# 1  Extended offline    Completed without error      00%      6093        -

# 2  Conveyance offline  Completed without error      00%      6087        -

# 3  Short offline      Completed without error      00%      6087        -

# 4  Short offline      Completed without error      00%      6083        -

# 5  Extended offline    Aborted by host              80%      6083        -

# 6  Short offline      Completed without error      00%      6082        -

# 7  Short offline      Completed without error      00%      5947        -

# 8  Short offline      Completed without error      00%      5931        -

# 9  Short offline      Aborted by host              90%      5930        -

 

SMART Selective self-test log data structure revision number 1

SPAN  MIN_LBA  MAX_LBA  CURRENT_TEST_STATUS

    1        0        0  Not_testing

    2        0        0  Not_testing

    3        0        0  Not_testing

    4        0        0  Not_testing

    5        0        0  Not_testing

Selective self-test flags (0x0):

  After scanning selected spans, do NOT read-scan remainder of disk.

If Selective self-test is pending on power-up, resume after 0 minute delay.

 

root@Tower:~#

  • Author

For Information the drive, since being reinstalled into the array, is connected into the server via different cables both data and power.

Post more info on the hardware. Like motherboard, hd controllers psu etc. and a syslog.

Add a syslog also, so we can help you figure out why your having probems.

  • Author

Syslog attached

syslog.zip

  • Author

Now gone from bad to worse.

 

I copied the data from the 2Tb WD drive, there was only a few Gb's on it.

 

I then made a mistake by taking the drive out of the array (following the instructions in the WIKI) and starting a parity check as there was one less drive now. I then left it running whilst I went to work. Half way through the day I got an email from the tower warning of a over hot hdd, which seemed to heat up the adjacent drives.

 

When I got home the 3rd drive, one of those that got hot, was now showing errors and taking ages to mount. I tried to copy the data of to no avail. The drive now shows as unformatted.  :(

 

I have tried the reiserfsck command but it tells me there is hardware fault and will not carry on. I have looked up some other threads and some people in similar situations have recovered their drives by moving the drive from one controller to another and trying reiserfsck again. When I do this the drive again tells me there is a hardware fault and will not carry on.

 

"The problem has occurred looks like a hardware problem. If you have

bad blocks, we advise you to get a new hard drive, because once you

get one bad block  that the disk  drive internals  cannot hide from

your sight,the chances of getting more are generally said to become

much higher  (precise statistics are unknown to us), and  this disk

drive is probably not expensive enough  for you to you to risk your

time and  data on it.  If you don't want to follow that follow that

advice then  if you have just a few bad blocks,  try writing to the

bad blocks  and see if the drive remaps  the bad blocks (that means

it takes a block  it has  in reserve  and allocates  it for use for

of that block number).  If it cannot remap the block,  use badblock

option (-B) with  reiserfs utils to handle this block correctly.

 

bread: Cannot read the block (2): (Input/output error)."

 

I have ordered a couple of new drives but as there is no valid parity replacing the drive will not invoke a valid rebuild.

 

Any ideas about what I can try as a last ditch attempt to get anything back from the drive?

ata, 11 is causing trouble. Might be anything in the chain from disk to controller: disk, cables (power and data), connectors, controller, psu. It can be anything.  post more info on you system.

 

You might have run out of luck this time, but maybe I am too pessimistic. I'm afraid you gonna loose data anyhow. Without a proper parity there is no way to rebuild a disk.

 

Maybe you can PM Joe L. and ask to chime in, he knows more of this stuff. My advice: Be patient and don't try anything at the moment.

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