GK20 Posted December 14, 2008 Share Posted December 14, 2008 Consumer grade bare drive will have 3 years instead of current 5 years warranty. Only retail kit keep 5 years. http://www.seagate.com/www/en-us/support/warranty_&_returns_assistance/product_warranty_matrix/ Link to comment
erikatcuse Posted December 14, 2008 Share Posted December 14, 2008 Thanks for the heads up... Going to 3 from 5 from seagate's website seems reasonable. From my experiences, I haven't had drives fail after the first year(knock on wood). Link to comment
Kewjoe Posted December 20, 2008 Share Posted December 20, 2008 Ouch! the blows! I assume if you bought a drive while it had 5 year, it will still have 5 year. That totally kills Seagates competitive advantage in my eyes. Link to comment
ilovejedd Posted December 20, 2008 Share Posted December 20, 2008 Out of curiosity, after 3 years, how many people actually bother RMA-ing their failed hard drives? I've got a couple of 1~2 year old failed drives that are still under warranty. I didn't RMA them since my SATA slots and free 3.5" drive bays are at a premium and drives with much higher capacity are ridiculously inexpensive nowadays. Just around 2 years ago, it cost me $150 for a 300GB IDE drive. Nowadays, you can get 1.5TB drives for less than that. Quite frankly, I have no idea how much money they'll be saving by dropping the warranty coverage but I have to say that such a move sure doesn't instill much consumer confidence in their consumer grade OEM drives. Link to comment
jimwhite Posted December 21, 2008 Share Posted December 21, 2008 Huh?... the consumer grade Retail drives are the ones keeping the 5 year warranty... it's the bulk packed "OEM" drives most often sold at a steep discount that get the shorter warranty... BTW, I ALWAYS rma even those older drives... I look at it as my money.... and you can always find some archival usage for them... Link to comment
SSD Posted December 22, 2008 Share Posted December 22, 2008 Also discussed here. It likely costs Seagate about the same to make a lower capacity drive as a higher capacity one (after the kinks are worked out anyway), so the cost of replacing a 4 year old 160G drive is likely high relative to its value. I'd prefer to see the prices of OEM drives go down even further, than have the extra 2 years of warranty. Link to comment
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