WorriedAboutDataLoss Posted September 25, 2013 Share Posted September 25, 2013 I've been running SMART History from umenu and one drive (Seagate Barracuda 2TB) in particular keeps showing as "health failed". Here are the latest reported values for the drive: 2013-09-25 querytime 1380112006 2013-09-25 health FAILED! 2013-09-25 ATA_Error_Count 2013-09-25 Raw_Read_Error_Rate 226261784 2013-09-25 Spin_Up_Time 0 2013-09-25 Start_Stop_Count 130 2013-09-25 Spin_Retry_Count 0 2013-09-25 Power_Cycle_Count 28 2013-09-25 Reallocated_Sector_Ct 0 2013-09-25 Seek_Error_Rate 9736692595110 2013-09-25 Temperature_Celsius 28 (0 20 0 0) 2013-09-25 Current_Pending_Sector 0 2013-09-25 Power_On_Hours 1339 2013-09-25 Offline_Uncorrectable 0 2013-09-25 UDMA_CRC_Error_Count 0 Should I be worried about the Seek_Error_Rate and Raw_Read_Error_Rate? Time to replace this drive?? Thanks!! Link to comment
WorriedAboutDataLoss Posted September 25, 2013 Author Share Posted September 25, 2013 Also - when I added this drive a couple of months back - it ran 3 pre-clears without any issues Link to comment
WorriedAboutDataLoss Posted September 25, 2013 Author Share Posted September 25, 2013 Hmm. Found this topic: http://forums.seagate.com/t5/Desktop-HDD-Desktop-SSHD/Seagate-s-Seek-Error-Rate-Raw-Read-Error-Rate-and-Hardware-ECC/td-p/122382 From what I understand these can be ignored. Please feel free to chime in... Link to comment
garycase Posted September 25, 2013 Share Posted September 25, 2013 Should I be worried about the Seek_Error_Rate and Raw_Read_Error_Rate? No, those values are nothing to worry about with a Seagate drive. As you've already discovered, Seagate reports these parameters differently than other manufacturers. I'd be concerned with those values on a WD drive ... but not on a Seagate. HOWEVER ... 2013-09-25 health FAILED! If SMART reports the drive fails, then I'd replace it !! But be sure this is what SMART is saying, and not just an assumption based on the above values. The UnMenu SMART report should have a line like the following: === START OF READ SMART DATA SECTION === SMART overall-health self-assessment test result: PASSED If THAT shows FAILED, then I'd replace the drive. Link to comment
WorriedAboutDataLoss Posted September 25, 2013 Author Share Posted September 25, 2013 I just checked SMART report - So I guess time to RMA this drive. Sad that Seagate doesn't do pre-ship on RMA. SMART overall-health self-assessment test result: FAILED! SMART Attributes Data Structure revision number: 10 Vendor Specific SMART Attributes with Thresholds: ID# ATTRIBUTE_NAME FLAG VALUE WORST THRESH TYPE UPDATED WHEN_FAILED RAW_VALUE 1 Raw_Read_Error_Rate 0x000f 119 099 006 Pre-fail Always - 202738824 3 Spin_Up_Time 0x0003 094 094 000 Pre-fail Always - 0 4 Start_Stop_Count 0x0032 100 100 020 Old_age Always - 131 5 Reallocated_Sector_Ct 0x0033 100 100 010 Pre-fail Always - 0 7 Seek_Error_Rate 0x000f 029 028 030 Pre-fail Always FAILING_NOW 9740987573038 9 Power_On_Hours 0x0032 099 099 000 Old_age Always - 1344 10 Spin_Retry_Count 0x0013 100 100 097 Pre-fail Always - 0 12 Power_Cycle_Count 0x0032 100 100 020 Old_age Always - 28 183 Runtime_Bad_Block 0x0032 100 100 000 Old_age Always - 0 184 End-to-End_Error 0x0032 100 100 099 Old_age Always - 0 187 Reported_Uncorrect 0x0032 100 100 000 Old_age Always - 0 188 Command_Timeout 0x0032 100 100 000 Old_age Always - 0 189 High_Fly_Writes 0x003a 100 100 000 Old_age Always - 0 190 Airflow_Temperature_Cel 0x0022 075 052 045 Old_age Always - 25 (Min/Max 20/33) 191 G-Sense_Error_Rate 0x0032 100 100 000 Old_age Always - 0 192 Power-Off_Retract_Count 0x0032 100 100 000 Old_age Always - 7 193 Load_Cycle_Count 0x0032 100 100 000 Old_age Always - 932 194 Temperature_Celsius 0x0022 025 048 000 Old_age Always - 25 (0 20 0 0) 197 Current_Pending_Sector 0x0012 100 100 000 Old_age Always - 0 198 Offline_Uncorrectable 0x0010 100 100 000 Old_age Offline - 0 199 UDMA_CRC_Error_Count 0x003e 200 200 000 Old_age Always - 0 240 Head_Flying_Hours 0x0000 100 253 000 Old_age Offline - 242987774771347 241 Total_LBAs_Written 0x0000 100 253 000 Old_age Offline - 15689232310 242 Total_LBAs_Read 0x0000 100 253 000 Old_age Offline - 52233913360 Link to comment
garycase Posted September 25, 2013 Share Posted September 25, 2013 Sad that Seagate doesn't do pre-ship on RMA. Yes, I do like the WD "Advance Replacement" option ... I wish Seagate had the same. On the other hand, you should always have a spare drive anyway ... so you can simply buy a replacement; then do the RMA after you've swapped the drives and use the replacement drive as a spare (or just add it to the array if you'd like and expand your storage). Link to comment
WorriedAboutDataLoss Posted September 25, 2013 Author Share Posted September 25, 2013 Interesting!! Looks like Seagate has started offering advance replacement for RMA drives under warranty as well (for US / Canada). I just ordered mine today so hopefully should have it soon Link to comment
garycase Posted September 26, 2013 Share Posted September 26, 2013 Good to know ... thanks for the update. Link to comment
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