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Tried to add a drive, caught in a death spiral....

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Long story, summarized-

 

1. Unraid 4.7(? I think) running 2 disks for a couple of years. Used as backup storage for three PCs. Works like a charm, except it keeps filling up.

 

2. Tired of cleaning off old versions, buy a 3TB disk to add.

 

3. Find out mobo does not support 3 TB. Argh.

 

4. Add 2 TB instead. Everything seems to go ok, but can't actually write new files. Tussle with it for a couple of days, culminating in an attempt to reform the new drive, but accidentally reformatting the data drive. Luckily just backups. But now I am running without backups, which makes me nervous...

 

5. OK, since there is nothing on the disk anymore, I figure I'll just go to the latest version- 5.0, as of a couple days ago. Again, everything seems to go fine, all drives are green (after rebuilding parity).... try to run a backup, and it fails, can't access the resource.

 

6. If I copy an 8GB file over, I get this message- "There is a problem accessing \\TOWER\Backup Make sure you are connected to the network and try again". If I retry, it just keeps coming up. If I cancel, it LOOKS at first like it failed, but if I refresh the window, the file is there...

 

syslog attached.... I don't see any errors in there...

 

Anyone have any ideas? I have already run reiserfsck on both data drives (under both versions) without any reported issues. I'm about ready to pack it in.

 

Thanks!

 

Markd

syslog.txt

1,2,and 3. unraid 4.7 doesn't support 3TB drives, so are you sure your motherboard doesn't support them?

5. Did you do a totally fresh install? Format the key and start from scratch?

6. Have you tried writing directly to the disk shares instead of the user share? I know that's probably not what you want long term, but it would be helpful to troubleshoot.

 

Pull smart reports on all the disks, zip them up and post them.

  • Author

Thanks very much for the help!

 

1-3. Yes, the motherboard only does 2TB- I found other users with the same issue. (biostar A760G)

 

5. Yup. I was surprised that the user share survived the experience, so I deleted it and re-created with a slightly different name.

 

6. Yes- same error. Running the backup (Acronis Trueimage) creates a small file (from 2k to 781k, for example- seems random) before failing with an "Error occurred while writing the file".

 

Here are the SMART reports!

smart.zip

Although there are 3 text files in the zip, they seem to all be run against the same drive, a Toshiba 2TB. Please run and post reports on the Samsung and the Western digital as well.

  • Author

Ooops! Sorry, too fast with up arrow. Here are the other two.

smart2.zip

Many people have reported major issues with Realtek ethernet, is there any way you could obtain an intel chipset ethernet card and see if that changes the situation? I didn't see anything particularly noteworthy in the smart reports.

  • Author

I'll have to see what I have around... this thing ran (literally) for years with no issues though- seems strange that it would stop now, and without any log messages.

 

Thanks

 

Markd

I have an A760G and it supports drives >2T. I have several 3T drives running currently.

  • Author

Huh- thought I saw a couple people looking to upgrade to get 3TB support. Beside the point now though- I need to get the system functional at all. Are you using the onboard LAN?

Yes. It is running version 5.0 with several 3T drives.  It has seen running since version 4.6 with no problems on any version of unRaid.

The board cannot use a drive partition greater than 2.2T as a boot drive, but this does not impact unRaid.

Did you run the new permissions utility?

  • Author

Yes I did find that one.

Have not found an intel card. Have to decide if I want to buy one or just try something else.

 

Thanks

 

Markd

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