January 19, 201412 yr Hello all. December 19th last year I purchased a WD Red 2Tb drive to use as a new parity drive. It was put in the array and has been running fine for the last month. Today I noticed it has been giving error on the Unraid log for the last few days: Jan 10 03:50:12 Tower kernel: ata4.00: exception Emask 0x0 SAct 0x0 SErr 0x0 action 0x0 (Errors) Jan 10 03:50:12 Tower kernel: ata4.00: irq_stat 0x40000001 (Drive related) Jan 10 03:50:12 Tower kernel: ata4.00: failed command: WRITE DMA (Minor Issues) Jan 10 03:50:12 Tower kernel: ata4.00: cmd ca/00:08:00:2a:00/00:00:00:00:00/e0 tag 0 dma 4096 out (Drive related) Jan 10 03:50:12 Tower kernel: res 51/10:08:00:2a:00/00:00:00:00:00/e0 Emask 0x81 (invalid argument) (Errors) Jan 10 03:50:12 Tower kernel: ata4.00: status: { DRDY ERR } (Drive related) Jan 10 03:50:12 Tower kernel: ata4.00: error: { IDNF } (Errors) Jan 10 03:50:12 Tower kernel: ata4.00: configured for UDMA/133 (Drive related) Jan 10 03:50:12 Tower kernel: ata4: EH complete (Drive related) This has repeated a few times since: Jan 10 08:20:17 Tower kernel: ata4.00: exception Emask 0x0 SAct 0x0 SErr 0x0 action 0x0 (Errors) Jan 10 08:20:17 Tower kernel: ata4.00: irq_stat 0x40000001 (Drive related) Jan 10 08:20:17 Tower kernel: ata4.00: failed command: WRITE DMA (Minor Issues) Jan 10 08:20:17 Tower kernel: ata4.00: cmd ca/00:08:20:2b:00/00:00:00:00:00/e0 tag 0 dma 4096 out (Drive related) Jan 10 08:20:17 Tower kernel: res 51/10:08:20:2b:00/00:00:00:00:00/e0 Emask 0x81 (invalid argument) (Errors) Jan 10 08:20:17 Tower kernel: ata4.00: status: { DRDY ERR } (Drive related) Jan 10 08:20:17 Tower kernel: ata4.00: error: { IDNF } (Errors) Jan 10 08:20:17 Tower kernel: ata4.00: configured for UDMA/133 (Drive related) Jan 10 08:20:17 Tower kernel: ata4: EH complete (Drive related) Jan 10 15:20:44 Tower kernel: ata4.00: exception Emask 0x0 SAct 0x0 SErr 0x0 action 0x0 (Errors) Jan 10 15:20:44 Tower kernel: ata4.00: irq_stat 0x40000001 (Drive related) Jan 10 15:20:44 Tower kernel: ata4.00: failed command: WRITE DMA EXT (Minor Issues) Jan 10 15:20:44 Tower kernel: ata4.00: cmd 35/00:08:b8:42:e4/00:00:22:00:00/e0 tag 0 dma 4096 out (Drive related) Jan 10 15:20:44 Tower kernel: res 51/10:08:b8:42:e4/00:00:22:00:00/e0 Emask 0x81 (invalid argument) (Errors) Jan 10 15:20:44 Tower kernel: ata4.00: status: { DRDY ERR } (Drive related) Jan 10 15:20:44 Tower kernel: ata4.00: error: { IDNF } (Errors) Jan 10 15:20:44 Tower kernel: ata4.00: configured for UDMA/133 (Drive related) Jan 10 15:20:44 Tower kernel: ata4: EH complete (Drive related) Jan 10 16:58:34 Tower kernel: ata4.00: exception Emask 0x0 SAct 0x0 SErr 0x0 action 0x0 (Errors) Jan 10 16:58:34 Tower kernel: ata4.00: irq_stat 0x40000001 (Drive related) Jan 10 16:58:34 Tower kernel: ata4.00: failed command: READ DMA EXT (Minor Issues) Jan 10 16:58:34 Tower kernel: ata4.00: cmd 25/00:08:a8:52:e5/00:00:22:00:00/e0 tag 0 dma 4096 in (Drive related) Jan 10 16:58:34 Tower kernel: res 51/40:08:a8:52:e5/00:00:22:00:00/e0 Emask 0x9 (media error) (Errors) Jan 10 16:58:34 Tower kernel: ata4.00: status: { DRDY ERR } (Drive related) Jan 10 16:58:34 Tower kernel: ata4.00: error: { UNC } (Errors) Jan 10 16:58:34 Tower kernel: ata4.00: configured for UDMA/133 (Drive related) Jan 10 16:58:34 Tower kernel: sd 4:0:0:0: [sde] Unhandled sense code (Drive related) Jan 10 16:58:34 Tower kernel: sd 4:0:0:0: [sde] (Drive related) Jan 10 16:58:34 Tower kernel: Result: hostbyte=0x00 driverbyte=0x08 (System) Jan 10 16:58:34 Tower kernel: sd 4:0:0:0: [sde] (Drive related) Smart claims the drive is Ok, but has 6 errors: smartctl -a -d ata /dev/sde smartctl 6.2 2013-07-26 r3841 [i686-linux-3.9.11p-unRAID] (local build) Copyright (C) 2002-13, Bruce Allen, Christian Franke, www.smartmontools.org === START OF INFORMATION SECTION === Model Family: Western Digital Red (AF) Device Model: WDC WD20EFRX-68EUZN0 Serial Number: WD-WCC4M0916247 LU WWN Device Id: 5 0014ee 209811f51 Firmware Version: 80.00A80 User Capacity: 2,000,398,934,016 bytes [2.00 TB] Sector Sizes: 512 bytes logical, 4096 bytes physical Rotation Rate: 5400 rpm Device is: In smartctl database [for details use: -P show] ATA Version is: ACS-2 (minor revision not indicated) SATA Version is: SATA 3.0, 6.0 Gb/s (current: 3.0 Gb/s) Local Time is: Sun Jan 19 17:30:08 2014 GMT SMART support is: Available - device has SMART capability. SMART support is: Enabled === START OF READ SMART DATA SECTION === SMART overall-health self-assessment test result: PASSED General SMART Values: Offline data collection status: (0x00) Offline data collection activity was never started. Auto Offline Data Collection: Disabled. Self-test execution status: ( 0) The previous self-test routine completed without error or no self-test has ever been run. Total time to complete Offline data collection: (26940) seconds. Offline data collection capabilities: (0x7b) SMART execute Offline immediate. Auto Offline data collection on/off support. Suspend Offline collection upon new command. Offline surface scan supported. Self-test supported. Conveyance Self-test supported. Selective Self-test supported. SMART capabilities: (0x0003) Saves SMART data before entering power-saving mode. Supports SMART auto save timer. Error logging capability: (0x01) Error logging supported. General Purpose Logging supported. Short self-test routine recommended polling time: ( 2) minutes. Extended self-test routine recommended polling time: ( 272) minutes. Conveyance self-test routine recommended polling time: ( 5) minutes. SCT capabilities: (0x703d) SCT Status supported. SCT Error Recovery Control supported. SCT Feature Control supported. SCT Data Table supported. SMART Attributes Data Structure revision number: 16 Vendor Specific SMART Attributes with Thresholds: ID# ATTRIBUTE_NAME FLAG VALUE WORST THRESH TYPE UPDATED WHEN_FAILED RAW_VALUE 1 Raw_Read_Error_Rate 0x002f 200 200 051 Pre-fail Always - 0 3 Spin_Up_Time 0x0027 176 174 021 Pre-fail Always - 4200 4 Start_Stop_Count 0x0032 100 100 000 Old_age Always - 22 5 Reallocated_Sector_Ct 0x0033 200 200 140 Pre-fail Always - 0 7 Seek_Error_Rate 0x002e 200 200 000 Old_age Always - 0 9 Power_On_Hours 0x0032 099 099 000 Old_age Always - 731 10 Spin_Retry_Count 0x0032 100 253 000 Old_age Always - 0 11 Calibration_Retry_Count 0x0032 100 253 000 Old_age Always - 0 12 Power_Cycle_Count 0x0032 100 100 000 Old_age Always - 3 192 Power-Off_Retract_Count 0x0032 200 200 000 Old_age Always - 1 193 Load_Cycle_Count 0x0032 200 200 000 Old_age Always - 2457 194 Temperature_Celsius 0x0022 112 108 000 Old_age Always - 35 196 Reallocated_Event_Count 0x0032 200 200 000 Old_age Always - 0 197 Current_Pending_Sector 0x0032 200 200 000 Old_age Always - 0 198 Offline_Uncorrectable 0x0030 100 253 000 Old_age Offline - 0 199 UDMA_CRC_Error_Count 0x0032 200 200 000 Old_age Always - 0 200 Multi_Zone_Error_Rate 0x0008 200 200 000 Old_age Offline - 0 SMART Error Log Version: 1 ATA Error Count: 20 (device log contains only the most recent five errors) CR = Command Register [HEX] FR = Features Register [HEX] SC = Sector Count Register [HEX] SN = Sector Number Register [HEX] CL = Cylinder Low Register [HEX] CH = Cylinder High Register [HEX] DH = Device/Head Register [HEX] DC = Device Command Register [HEX] ER = Error register [HEX] ST = Status register [HEX] Powered_Up_Time is measured from power on, and printed as DDd+hh:mm:SS.sss where DD=days, hh=hours, mm=minutes, SS=sec, and sss=millisec. It "wraps" after 49.710 days. Error 20 occurred at disk power-on lifetime: 724 hours (30 days + 4 hours) When the command that caused the error occurred, the device was active or idle. After command completion occurred, registers were: ER ST SC SN CL CH DH -- -- -- -- -- -- -- 10 51 08 20 95 00 e0 Error: IDNF at LBA = 0x00009520 = 38176 Commands leading to the command that caused the error were: CR FR SC SN CL CH DH DC Powered_Up_Time Command/Feature_Name -- -- -- -- -- -- -- -- ---------------- -------------------- ca 00 08 20 95 00 e0 08 10d+16:44:36.203 WRITE DMA c8 00 08 30 95 00 e0 08 10d+16:44:36.182 READ DMA c8 00 08 28 95 00 e0 08 10d+16:44:36.182 READ DMA c8 00 08 20 95 00 e0 08 10d+16:44:36.182 READ DMA ca 00 08 c0 00 00 e0 08 10d+16:15:10.513 WRITE DMA Error 19 occurred at disk power-on lifetime: 718 hours (29 days + 22 hours) When the command that caused the error occurred, the device was active or idle. After command completion occurred, registers were: ER ST SC SN CL CH DH -- -- -- -- -- -- -- 10 51 08 c0 93 00 e0 Error: IDNF at LBA = 0x000093c0 = 37824 Commands leading to the command that caused the error were: CR FR SC SN CL CH DH DC Powered_Up_Time Command/Feature_Name -- -- -- -- -- -- -- -- ---------------- -------------------- ca 00 08 c0 93 00 e0 08 10d+11:14:57.334 WRITE DMA c8 00 08 d0 93 00 e0 08 10d+11:14:57.333 READ DMA c8 00 08 c8 93 00 e0 08 10d+11:14:57.333 READ DMA c8 00 08 c0 93 00 e0 08 10d+11:14:57.333 READ DMA b0 d1 01 01 4f c2 00 08 10d+10:48:48.520 SMART READ ATTRIBUTE THRESHOLDS [OBS-4] Error 18 occurred at disk power-on lifetime: 700 hours (29 days + 4 hours) When the command that caused the error occurred, the device was active or idle. After command completion occurred, registers were: ER ST SC SN CL CH DH -- -- -- -- -- -- -- 10 51 18 e0 8c 00 e0 Error: IDNF at LBA = 0x00008ce0 = 36064 Commands leading to the command that caused the error were: CR FR SC SN CL CH DH DC Powered_Up_Time Command/Feature_Name -- -- -- -- -- -- -- -- ---------------- -------------------- ca 00 18 e0 8c 00 e0 08 9d+16:57:29.574 WRITE DMA c8 00 08 f0 8c 00 e0 08 9d+16:57:29.572 READ DMA c8 00 08 e8 8c 00 e0 08 9d+16:57:29.572 READ DMA c8 00 08 e0 8c 00 e0 08 9d+16:57:29.572 READ DMA b0 d1 01 01 4f c2 00 08 9d+16:49:51.260 SMART READ ATTRIBUTE THRESHOLDS [OBS-4] Error 17 occurred at disk power-on lifetime: 679 hours (28 days + 7 hours) When the command that caused the error occurred, the device was active or idle. After command completion occurred, registers were: ER ST SC SN CL CH DH -- -- -- -- -- -- -- 10 51 08 28 87 00 e0 Error: IDNF at LBA = 0x00008728 = 34600 Commands leading to the command that caused the error were: CR FR SC SN CL CH DH DC Powered_Up_Time Command/Feature_Name -- -- -- -- -- -- -- -- ---------------- -------------------- ca 00 08 28 87 00 e0 08 8d+19:58:09.918 WRITE DMA c8 00 08 38 87 00 e0 08 8d+19:58:09.918 READ DMA c8 00 08 30 87 00 e0 08 8d+19:58:09.918 READ DMA c8 00 08 28 87 00 e0 08 8d+19:58:09.918 READ DMA b0 d1 01 01 4f c2 00 08 8d+19:51:03.664 SMART READ ATTRIBUTE THRESHOLDS [OBS-4] Error 16 occurred at disk power-on lifetime: 678 hours (28 days + 6 hours) When the command that caused the error occurred, the device was active or idle. After command completion occurred, registers were: ER ST SC SN CL CH DH -- -- -- -- -- -- -- 10 51 08 c8 86 00 e0 Error: IDNF at LBA = 0x000086c8 = 34504 Commands leading to the command that caused the error were: CR FR SC SN CL CH DH DC Powered_Up_Time Command/Feature_Name -- -- -- -- -- -- -- -- ---------------- -------------------- ca 00 08 c8 86 00 e0 08 8d+18:28:16.600 WRITE DMA c8 00 08 d8 86 00 e0 08 8d+18:28:16.600 READ DMA c8 00 08 d0 86 00 e0 08 8d+18:28:16.600 READ DMA c8 00 08 c8 86 00 e0 08 8d+18:28:16.600 READ DMA SMART Self-test log structure revision number 1 Num Test_Description Status Remaining LifeTime(hours) LBA_of_first_error # 1 Short offline Completed without error 00% 731 - # 2 Extended offline Completed without error 00% 6 - # 3 Short offline Completed without error 00% 0 - SMART Selective self-test log data structure revision number 1 SPAN MIN_LBA MAX_LBA CURRENT_TEST_STATUS 1 0 0 Not_testing 2 0 0 Not_testing 3 0 0 Not_testing 4 0 0 Not_testing 5 0 0 Not_testing Selective self-test flags (0x0): After scanning selected spans, do NOT read-scan remainder of disk. If Selective self-test is pending on power-up, resume after 0 minute delay. I think I have one day more within my 30 days to report DOA so any advice would be appreciated! Just to add- I have checked with Amazon (where I purchased it) and I have 1 day left to return for replacement.
January 21, 201412 yr Author Good call, next day it started spitting out loads more errors. New drive has arrived today (from amazon). Think I'll give it a soak test as it was 'packaged' loose in a box with no padding at all!
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