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Red Ball - smart report [SOLVED] - NOT SOLVED

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Got a red ball on a drive.  Here's the smart report...drive looks okay (although it is an old drive).

Would appreciate an old hand's evaluation of the drive.  Replace or put back into the array as is?

 

 

=== START OF INFORMATION SECTION ===

Model Family:    Western Digital Caviar Green (AF)

Device Model:    WDC WD20EARS-00S8B1

Serial Number:    WD-WCAVY2919978

LU WWN Device Id: 5 0014ee 2597ffb41

Firmware Version: 80.00A80

User Capacity:    2,000,398,934,016 bytes [2.00 TB]

Sector Size:      512 bytes logical/physical

Device is:        In smartctl database [for details use: -P show]

ATA Version is:  ATA8-ACS (minor revision not indicated)

SATA Version is:  SATA 2.6, 3.0 Gb/s

Local Time is:    Sat Jun  7 11:14:22 2014 EDT

SMART support is: Available - device has SMART capability.

SMART support is: Enabled

 

=== START OF READ SMART DATA SECTION ===

SMART overall-health self-assessment test result: PASSED

 

General SMART Values:

Offline data collection status:  (0x84) Offline data collection activity

was suspended by an interrupting command from host.

Auto Offline Data Collection: Enabled.

Self-test execution status:      (  0) The previous self-test routine completed

without error or no self-test has ever

been run.

Total time to complete Offline

data collection: (40800) seconds.

Offline data collection

capabilities: (0x7b) SMART execute Offline immediate.

Auto Offline data collection on/off support.

Suspend Offline collection upon new

command.

Offline surface scan supported.

Self-test supported.

Conveyance Self-test supported.

Selective Self-test supported.

SMART capabilities:            (0x0003) Saves SMART data before entering

power-saving mode.

Supports SMART auto save timer.

Error logging capability:        (0x01) Error logging supported.

General Purpose Logging supported.

Short self-test routine

recommended polling time: (  2) minutes.

Extended self-test routine

recommended polling time: ( 464) minutes.

Conveyance self-test routine

recommended polling time: (  5) minutes.

SCT capabilities:       (0x3031) SCT Status supported.

SCT Feature Control supported.

SCT Data Table supported.

 

SMART Attributes Data Structure revision number: 16

Vendor Specific SMART Attributes with Thresholds:

ID# ATTRIBUTE_NAME          FLAG    VALUE WORST THRESH TYPE      UPDATED  WHEN_FAILED RAW_VALUE

  1 Raw_Read_Error_Rate    0x002f  200  200  051    Pre-fail  Always      -      0

  3 Spin_Up_Time            0x0027  150  142  021    Pre-fail  Always      -      9500

  4 Start_Stop_Count        0x0032  096  096  000    Old_age  Always      -      4197

  5 Reallocated_Sector_Ct  0x0033  200  200  140    Pre-fail  Always      -      0

  7 Seek_Error_Rate        0x002e  200  200  000    Old_age  Always      -      0

  9 Power_On_Hours          0x0032  091  091  000    Old_age  Always      -      7272

10 Spin_Retry_Count        0x0032  100  100  000    Old_age  Always      -      0

11 Calibration_Retry_Count 0x0032  100  100  000    Old_age  Always      -      0

12 Power_Cycle_Count      0x0032  099  099  000    Old_age  Always      -      1300

192 Power-Off_Retract_Count 0x0032  200  200  000    Old_age  Always      -      87

193 Load_Cycle_Count        0x0032  138  138  000    Old_age  Always      -      186453

194 Temperature_Celsius    0x0022  125  101  000    Old_age  Always      -      27

196 Reallocated_Event_Count 0x0032  200  200  000    Old_age  Always      -      0

197 Current_Pending_Sector  0x0032  200  200  000    Old_age  Always      -      2

198 Offline_Uncorrectable  0x0030  200  200  000    Old_age  Offline      -      2

199 UDMA_CRC_Error_Count    0x0032  200  200  000    Old_age  Always      -      0

200 Multi_Zone_Error_Rate  0x0008  200  200  000    Old_age  Offline      -      3

 

SMART Error Log Version: 1

No Errors Logged

 

SMART Self-test log structure revision number 1

No self-tests have been logged.  [To run self-tests, use: smartctl -t]

 

 

SMART Selective self-test log data structure revision number 1

SPAN  MIN_LBA  MAX_LBA  CURRENT_TEST_STATUS

    1        0        0  Not_testing

    2        0        0  Not_testing

    3        0        0  Not_testing

    4        0        0  Not_testing

    5        0        0  Not_testing

Selective self-test flags (0x0):

  After scanning selected spans, do NOT read-scan remainder of disk.

If Selective self-test is pending on power-up, resume after 0 minute delay.

Got a red ball on a drive.  Here's the smart report...drive looks okay (although it is an old drive).

Would appreciate an old hand's evaluation of the drive.  Replace or put back into the array as is?

197 Current_Pending_Sector  0x0032  200  200  000    Old_age  Always      -      2

198 Offline_Uncorrectable  0x0030  200  200  000    Old_age  Offline      -      2

Neither, yet. The drive may turn out to still be ok, but without further testing who knows.

 

Depending on the state of your backups and urgency to get the server running, it may be a good idea to put in a new drive. However, until the new drive is tested, you don't know if you are in better or worse shape than you are now.

 

My best advice is to keep the server shut down, preclear a new drive for a couple cycles to make sure it's good, then rebuild onto the new drive. After that's done and everything looks good, preclear the old drive for at least 2 cycles and make sure the smart stats don't get worse, and the current pending goes to 0. Keep the old drive intact until the new drive is rebuilt in case you need to recover something from the old drive. If the old drive seems to handle the preclear cycles ok, it would make a good spare.

 

If you don't care about your data, just put the drive back and follow the procedure to rebuild onto itself.

  • Author

Thanks.  I don't have a spare drive on hand, nor a spare bay to do pre-clears in...this particular server is the archive of my DVD/Blu-ray rips.  Loss of the data wouldn't be catastrophic, just really inconvenient.  I think I'll take a chance and rebuild onto itself if the drive doesn't clearly indicate that its bad.

 

While I would normally follow your best advice, I'm actually looking to move away from unRAID as my file storage.  Getting way too complex and needy for my limited time/skills.  Investment in more hard drives for either of my servers is really undesirable.  Have decided to go with a Synology rack mount solution - would rather put new drives in it.

 

Again, appreciate your advice - will let you know how it goes to add to the body of knowledge.

  • Author

So, when I restarted the array as part of the process outlined in the rebuild instructions, the disk showed up as unformatted, but the rebuild was happening anyway.  So the rebuild finished and the disk still shows up as unformatted.  I went ahead and set it to format the drive - will this cause me to lose my data anyway or will the array figure out the data is gone and try to rebuild it again?

  • Author

Let me just go ahead and resolve this one - NO IT DID NOT.  This is why I'm leaving unRAID.  Great software, but even if you follow the instructions you'll lose your data.  Not to mention lack of built-in notifications, UPS support, etc., which a lot of the community apparently feels is malware.  Have fun fellas.

Let me just go ahead and resolve this one - NO IT DID NOT.  This is why I'm leaving unRAID.  Great software, but even if you follow the instructions you'll lose your data.  Not to mention lack of built-in notifications, UPS support, etc., which a lot of the community apparently feels is malware.  Have fun fellas.

You should have waited - we would have told you NOT to do a format as that loses your data.  There are lots of posts warning that a 'format' will lose the existing contents of the disk, and nothing I have seen posted or in the instructions that suggested you should do that to get back your data. 

 

FWIW:  My experience is that if you get file system corruption on any NAS system you can lose the contents of the disk.  Many provide no recovery path at all.  The reiserfsck system used by unRAID is better than most at having enough information stored in the file system to recover most of the contents.

 

It would have almost certainly been easy to recover from the 'unformatted' state using the reiserfsck utility as the 'unformatted' state often only indicates a failure to mount the disk due to some file system corruption.  We have been asking for a new 'not mounted' status to be introduced for such cases and I believe this is being considered.

 

If the data is important then I think that it might still be possible to recover much of the data using the reiserfsck command using the --rebuild-tree --scan-whole-disk options.

I concur that it is not too late to recover with reiserfsck and the rebuild tree option.

 

Running an unRaid array is easy, but recovering is not. It takes extra knowledge and experience. We have a strong set of users here that can guide people, but people have to take advantage of it. Blindly following a "what happens if I do this" strategy is a recipe for data loss.

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