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faulty disk help


deionmann

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In my three years of using unraid, this is my first potentially failed disk, so please bear with me.

 

In the dash it shows my disk as faulty, the icon however is not red (gui change?) Did a long and short smart check and the long shows read errors. However I've read that dirty power and/or bad cables can cause this from time to time. So my question is this disk genuinely bad? or should I go about replacing sata & power cables to further diagnose.

 

Fyi: I already have a new drive ordered and an rma in with wd

 

Linux 3.18.5-unRAID.

root@Godzilla:~# smartctl -a /dev/sde

smartctl 6.2 2013-07-26 r3841 [x86_64-linux-3.18.5-unRAID] (local build)

Copyright © 2002-13, Bruce Allen, Christian Franke, www.smartmontools.org

 

=== START OF INFORMATION SECTION ===

Model Family:    Western Digital Red (AF)

Device Model:    WDC WD30EFRX-68EUZN0

Serial Number:    WD-WMC4N2781115

LU WWN Device Id: 5 0014ee 003d617ff

Firmware Version: 80.00A80

User Capacity:    3,000,592,982,016 bytes [3.00 TB]

Sector Sizes:    512 bytes logical, 4096 bytes physical

Rotation Rate:    5400 rpm

Device is:        In smartctl database [for details use: -P show]

ATA Version is:  ACS-2 (minor revision not indicated)

SATA Version is:  SATA 3.0, 6.0 Gb/s (current: 6.0 Gb/s)

Local Time is:    Sun Mar  1 00:19:12 2015 CST

SMART support is: Available - device has SMART capability.

SMART support is: Enabled

 

=== START OF READ SMART DATA SECTION ===

SMART overall-health self-assessment test result: PASSED

 

General SMART Values:

Offline data collection status:  (0x00) Offline data collection activity

                                        was never started.

                                        Auto Offline Data Collection: Disabled.

Self-test execution status:      ( 119) The previous self-test completed having

                                        the read element of the test failed.

Total time to complete Offline

data collection:                (39360) seconds.

Offline data collection

capabilities:                    (0x7b) SMART execute Offline immediate.

                                        Auto Offline data collection on/off support.

                                        Suspend Offline collection upon new

                                        command.

                                        Offline surface scan supported.

                                        Self-test supported.                                        Conveyance Self-test supported.

                                        Selective Self-test supported.

SMART capabilities:            (0x0003) Saves SMART data before entering

                                        power-saving mode.

                                        Supports SMART auto save timer.

Error logging capability:        (0x01) Error logging supported.

                                        General Purpose Logging supported.

Short self-test routine

recommended polling time:        (  2) minutes.

Extended self-test routine

recommended polling time:        ( 395) minutes.

Conveyance self-test routine

recommended polling time:        (  5) minutes.

SCT capabilities:              (0x703d) SCT Status supported.

                                        SCT Error Recovery Control supported.

                                        SCT Feature Control supported.

                                        SCT Data Table supported.

 

SMART Attributes Data Structure revision number: 16

Vendor Specific SMART Attributes with Thresholds:

ID# ATTRIBUTE_NAME          FLAG    VALUE WORST THRESH TYPE      UPDATED  WHEN_FAILED RAW_VALUE

  1 Raw_Read_Error_Rate    0x002f  200  200  051    Pre-fail  Always      -      0

  3 Spin_Up_Time            0x0027  179  177  021    Pre-fail  Always      -      6050

  4 Start_Stop_Count        0x0032  099  099  000    Old_age  Always      -      1780

  5 Reallocated_Sector_Ct  0x0033  200  200  140    Pre-fail  Always      -      0

  7 Seek_Error_Rate        0x002e  200  200  000    Old_age  Always      -      0

  9 Power_On_Hours          0x0032  094  094  000    Old_age  Always      -      5092

10 Spin_Retry_Count        0x0032  100  100  000    Old_age  Always      -      0

11 Calibration_Retry_Count 0x0032  100  253  000    Old_age  Always      -      0

12 Power_Cycle_Count      0x0032  100  100  000    Old_age  Always      -      29

192 Power-Off_Retract_Count 0x0032  200  200  000    Old_age  Always      -      22

193 Load_Cycle_Count        0x0032  199  199  000    Old_age  Always      -      3801

194 Temperature_Celsius    0x0022  132  109  000    Old_age  Always      -      18

196 Reallocated_Event_Count 0x0032  200  200  000    Old_age  Always      -      0

197 Current_Pending_Sector  0x0032  200  200  000    Old_age  Always      -      0

198 Offline_Uncorrectable  0x0030  100  253  000    Old_age  Offline      -      0

199 UDMA_CRC_Error_Count    0x0032  200  200  000    Old_age  Always      -      0

200 Multi_Zone_Error_Rate  0x0008  200  200  000    Old_age  Offline      -      0

 

SMART Error Log Version: 1

No Errors Logged

 

SMART Self-test log structure revision number 1

Num  Test_Description    Status                  Remaining  LifeTime(hours)  LBA_of_first_error

# 1  Extended offline    Completed: read failure      70%      5086        1983410416

# 2  Short offline      Completed without error      00%      5084        -

 

SMART Selective self-test log data structure revision number 1

SPAN  MIN_LBA  MAX_LBA  CURRENT_TEST_STATUS

    1        0        0  Not_testing

    2        0        0  Not_testing

    3        0        0  Not_testing

    4        0        0  Not_testing

    5        0        0  Not_testing

Selective self-test flags (0x0):

  After scanning selected spans, do NOT read-scan remainder of disk.

If Selective self-test is pending on power-up, resume after 0 minute delay.

 

root@Godzilla:~#

syslog.zip

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Run pre-clear on the new disk as a test and then replace the faulty disk. This same procedure could be used on the faulty disk and if it passes pre-clear and a long SMART test then it would be good to use. The disk looks ok and I'd bet that after a pre-clear it will pass a SMART read test.

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Run pre-clear on the new disk as a test and then replace the faulty disk. This same procedure could be used on the faulty disk and if it passes pre-clear and a long SMART test then it would be good to use. The disk looks ok and I'd bet that after a pre-clear it will pass a SMART read test.

Ok will do. Thanks

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Got the disk, rep replaced and rebuilt. Thanks allot dgaschk for the feedback. Ended up just rma'ing the old drive since it was still under warranty.

 

Weird thing though, it took three attempts to rebuild, got to 99% twice then unraid would restart and automatically restart the rebuild. This happened twice, the third time the rebuild was successful. I've since run a parity check and all seems well so far.

 

Weird

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Weird thing though, it took three attempts to rebuild, got to 99% twice then unraid would restart and automatically restart the rebuild. This happened twice, the third time the rebuild was successful. I've since run a parity check and all seems well so far.

Unexpected unRAID restarts are always worrying as they can indicate an underlying hardware issue.  The symptoms you describe would tend to suggest either heat related (check your fans, clear out dust) or possibly a RAM stick going borderline (check with memtest from the unRAID boot menu).

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