It's been quite a while since I've been on the forums.

 

My unRAID ver. 5.0 rc8a has been running flawlessly.

 

I mainly use the use the setup for all of the media I run on KODI and backups / images from all of the PC's and laptop's in the house.

 

I've been getting the following error on 3-4 subdirectories ONLY, which appears to have just started recently for some unknown reason.

 

"You do not have permission to access the file "\\tower\media\TV Shows\Full House" (see attached.)

 

I've gone in to check / reset the permissions on those folders but I'm unable to make any changes.

 

All of the typical changes to allow permission are not working.

 

Access to all of the remaining sub folders have not been impacted.

 

Any help would be appreciated.

 

Thanks

I have the same issue after an upgrade to Version 6 RC2 from version 5.

 

I did the reset permissions, but for some reason it still isn't working.  (All UNRAID file permissions are NOBODY/USER, so maybe I have to config something for the shares; but I can't find it)

 

... update.

 

.. I don't know what fixed it, but I did Turn off/on the "Enable user shares" from Global Share settings.  The issue still remains with /mnt/cache, but my user shares are ok... i think.

Sometimes these kinds of problems can be fixed by going into Control Panel - Credential Manager and deleting all unRAID credentials. This will force the PC to renegotiate its login to unRAID.

 

As for /mnt/cache, that is a disk and its share settings are independent of user shares. Click on the cache drive from Main and you will be able to set its security.

Never did resolve the issue of accessing select sub-directories.

 

I had left this alone for a while but now need to access the files stored in the sub-directories on these shares.

 

Have tried the ideas suggested in the replies to this topic but I can't get this to work.

 

I've since purchased a few new laptops, etc. so i don't think there is a correlation to the credentials on the devices as I just mapped one of the devices today and the access is identical to the other PC's.

 

We have some essential family docs that I need to access in addition to movies, etc..

 

I know the files are still there because I can see them when I search the shares in unRAID.

 

There are only a few sub-directories that aren't acceptable. All of the network drives are accessible, it is just a few sub directories within the drives that are restricted.

 

Any help is appreciated.

 

Thanks

Are these public shares? How are the files in these shares being created?

All shares are public.

 

The files created in one of the sub-directories impacted are video files that were created on the primary PC that I used to manage the unRAID server. If I'm not mistaken, I created the shares under the share, add share screen in unRAID.

 

It has been a few years since I built the server and was more intimate with the more technical side of the system.

 

Other than the permission / access issue this set up has been running flawlessly.

 

I've included a few screen shots of what I'm up against.

 

Appreciate your help

Additional screen captures

Post a syslog.

Here it is.

 

unRAID_System_Log_2_25_16.txt

From unRAID command line, post the results of

ls -lah "/mnt/user/Media/Video Specials"

Here it is...

Permissions/owners look OK. Even though I didn't see anything in syslog you might try figuring out which disk one of these files is on and checking its filesystem.

Thanks for your help.

 

I believe at least some of the files are on disk 2.

 

Without sounding too ignorant, how do I check the file system for that disk?

wiki

Got it.

 

Will research the Wiki.

 

Is there a way for me to access / move the files without going through windows explorer? On the command line?

Got it.

 

Will research the Wiki.

 

Is there a way for me to access / move the files without going through windows explorer? On the command line?

That wiki link is directly to the article about checking filesystems.

 

You should do the filesystem checks before trying to move anything.

 

Google "Midnight Commander" for an easy to use file manager you can use directly on your server. It's already included.

Ran the check on the file system for each of the 3 data disks. I've attached the results.

 

From what I can tell, no issues found.

 

I'm assuming that I can't run a check on the parity disk?

 

Any other thoughts before I check into the Midnight Commander option?

Here is the last one...

Does your unRAID have a user with the same name as your windows user?

I don't believe so...

 

This is what I have set up as far as I can tell.

Seems like it should work anyway since these are public shares, but you might try setting up a user and then clearing credentials.

 

Technically root user cannot be used for network access to shares, but that really just means that user cannot be used for access to secure or private shares since anyone has full access to public shares.

Update....

 

OK, tried a few other things this AM in addition to doing research on using Midnight Commander in preparation to move files.

 

As I mentioned previously, I added a new laptop to the mix recently that I just purchased. The laptop had obviously never been on my network before and never been mapped to the unRAID server and still WAS NOT able to navigate to a few sub-directories in various shares while successfully being being mapped to the various network drives that each of the shares reside in.

 

Previously, I used my main desktop PC to manage the unRAID, move / add files on the server, etc. The access issues on the laptop are IDENTICAL to the access issues on the PC (same identical sub-directories are impacted on the laptop and on the desktop PC.)

 

This AM, I booted up XBMC / KODI which I have installed and running on a Raspberry Pi (not used for a while) and decided to try and navigate to the media files in one of the impacted sub-directories. I was able to not only navigate to the file location, but also play the video files in the sub-directory (Video Specials.) At this point, it seems obvious that the issue doesn't reside with the unRAID.

 

Further, I recently re-imaged a desktop PC that my wife and kids use in the kitchen that was running slow. After I experimented with KODI / Raspberry Pi, I decided to try and map the desktop in the kitchen to the shares and the specific sub-directories that I couldn't navigate to on the affected devices. Not only was I able to navigate to the affected sub-directories, but I could also see the files within the directories. Previously, I never had a need to map this device to the server.

 

UnRAID can't be the cause of the issue here. Can it?

 

To your point in a previous post, am I correct to assume that the problem appears to be a credential issue on the affected devices?

 

What I don't understand is why the new laptop which was just recently introduced on the network and had never been mapped to the unRAID has the identical access issues as the primary desktop which had been used to manage the unRAID and add / move files in the past?

 

I haven't needed to manage credentials on devices in the past, but when I opened Control Panel, Manage Credentials on both the laptop and the primary desktop, I didn't see any existing credentials for the unRAID / Tower.

 

Is it possible that I missed them and not looking in the correct spot?

 

Or is this a different issue?

 

Thoughts?