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Need help diagnosing failed disk

Featured Replies

Diagnostics attached.

 

I was running a parity check and DISK2 decided to check out at some point.  What are my next steps?  Do I need to replace it?  Does the log indicate another issue (i.e. SATA cable)?

 

Naturally, my main concern is the health of my parity.

 

TIA!

 

John

 

unraid-diagnostics-20150804-0635.zip

  • Community Expert

...Naturally, my main concern is the health of my parity.

Do you have any reason to think your parity is bad?

 

The disabled disk doesn't have any smart data in the diagnostics.

 

Do you have another disk for the rebuild?

  • Community Expert

It looks as if disk2 has probably dropped offline.  Rebooting the system may bring it back so that the SMART attributes can be checked.

 

I notice that disk3 also has one Pending sector.    This could mean that during a rebuild of another disk the corresponding sector will be rebuilt with that sector incorrect. 

  • Author

...Naturally, my main concern is the health of my parity.

Do you have any reason to think your parity is bad?

 

Only because I saw the one pending sector the itimpi mentioned and I have not run a parity check in a month or so.

The disabled disk doesn't have any smart data in the diagnostics.

 

Do you have another disk for the rebuild?

 

I don't have a spare on hand.  I rebooted the server and DISK2 did come back online.  I unassigned/reassigned it and it is rebuilding it now.  If it chokes, I'll run out to a local store and get a replacement.

  • Author

It looks as if disk2 has probably dropped offline.  Rebooting the system may bring it back so that the SMART attributes can be checked.

 

 

SMART Attributes for DISK2:

 

#	Attribute Name	Flag	Value	Worst	Threshold	Type	Updated	Failed	Raw Value
1	Raw Read Error Rate	0x002f	200	200	051	Pre-fail	Always	-	0
3	Spin Up Time	0x0027	226	216	021	Pre-fail	Always	-	8700
4	Start Stop Count	0x0032	100	100	000	Old age	Always	-	915
5	Reallocated Sector Ct	0x0033	200	200	140	Pre-fail	Always	-	0
7	Seek Error Rate	0x002e	200	200	000	Old age	Always	-	0
9	Power On Hours	0x0032	029	029	000	Old age	Always	-	52195 (5y, 349d, 19h)
10	Spin Retry Count	0x0032	100	100	000	Old age	Always	-	0
11	Calibration Retry Count	0x0032	100	100	000	Old age	Always	-	0
12	Power Cycle Count	0x0032	100	100	000	Old age	Always	-	494
192	Power-Off Retract Count	0x0032	200	200	000	Old age	Always	-	347
193	Load Cycle Count	0x0032	200	200	000	Old age	Always	-	915
194	Temperature Celsius	0x0022	112	102	000	Old age	Always	-	38
196	Reallocated Event Count	0x0032	200	200	000	Old age	Always	-	0
197	Current Pending Sector	0x0032	200	200	000	Old age	Always	-	0
198	Offline Uncorrectable	0x0030	200	200	000	Old age	Offline	-	0
199	UDMA CRC Error Count	0x0032	200	200	000	Old age	Always	-	0
200	Multi Zone Error Rate	0x0008	200	200	000	Old age	Offline	-	0

 

I notice that disk3 also has one Pending sector.    This could mean that during a rebuild of another disk the corresponding sector will be rebuilt with that sector incorrect.

 

How do you usually deal with Pending Sectors?

 

Thanks for the help guys!

 

John

  • Community Expert

Nothing springs out from that SMART report to indicate that disk2 is in trouble.  With any luck the rebuild back onto itself will go fine.

 

The vast majority of times that users get a disk red-balled it seems to be a transient issue.  I think the most likely area is a momentary disconnect at the cabling level due to vibration or temperature effects but that is just supposition.

  • Author

Nothing springs out from that SMART report to indicate that disk2 is in trouble.  With any luck the rebuild back onto itself will go fine.

 

The vast majority of times that users get a disk red-balled it seems to be a transient issue.  I think the most likely area is a momentary disconnect at the cabling level due to vibration or temperature effects but that is just supposition.

 

Funny you mention temp.  That drive (and the one next to it) has been floating around 100F while all other drives are high 80's low 90's.  I'll check the fan on that bay to make sure it is spinning.

 

John

  • Author

DING DING DING!!

 

I had a stalled drive bay fan.  I think I SATA cable was the culprit.  It has been running for 30 mins now and temp has dropped 7 degrees and 11 degrees on those two drives.

 

John

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