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cannot read directory 'mnt/disk1/Media' :Input/output error

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I cant access any of the video files. recent upgrade from 5? to 6.1.3, right after upgrade all of the video files were missing from there folders so I did the recovery script through puddy. Now I can't access the Media folder. I do have a lost and found folder available.  In windows says says access denied. When I run  New Permissions I get the error on my server screen "cannot read directory 'mnt/disk1/Media' :Input/output error". Im about to do a pre clear on disk one unless anyone has an answer. Thanks

syslog.txt

  • Community Expert

OK. I just happened to take the trouble to look for your other posts. It would have been a lot better and given us more context if you had just continued one of the other 2 threads. You now have a total of only 3 posts, all about this, each in a separate thread, and you didn't actually respond to my request for additional information.

 

This new thread doesn't mention that you probably overwrote your data with parity. I assume when you say "recover script" you mean reiserfsck. What command did you type exactly? If you do have a lost and found folder then possibly something was recovered.

 

Please post a screenshot of Main, and also go to Tools - Diagnostics and post the complete diagnostic zip.

 

 

  • Author

the diagnostic is attached here is a screen shot, would you like another diagnostic download? I'm currently running Check Filesystem Status. reiserfsck 3.6.24. I'm not sure about putting a data disk in parity but I think it happened. Not sure the command I used to recover the lost data.

screen_shot.jpg.9805c7326953ad1655c53d6244cb0124.jpg

  • Author

yes it looks like all the files are there. need to go back through and rename them

 

  • Community Expert

No diagnostic attached. Also screenshot looks like it was done with a camera, is incomplete and mostly useless. I was hoping to see what unRAID thought about your filesystems.

 

There is no way simply upgrading would have caused any issues with your data. Sounds like you may have gotten something back at least.

  • Author

tried to attach the system logs from diagnostic says to large a file

  • Author

picture of main page

Tower_Main.pdf

  • Author

just finished check desk No corruptions found

  • Author

ok so everything checked out. no problems on any of my disk. still can't access  mnt/disk1/Media'.  Anyone help. attach most recent diagnostic. im  green all the way parity check is done.

tower-diagnostics-20151028-0407.zip

  • Community Expert

The screen shot shows that you are running in Maintenance mode.  In that mode you cannot access any of the files on the disks (unless you know how to mount and access disks from the Linux command line level).  You need to stop the array and then restart in normal mode to be able to access the files.

  • Author

Sorry old picture I'm out of maintenance mode now

Screenshot_2015-10-28-04-51-21-1.png.bcaf497b7135d5470db76e4c2f2f2d03.png

  • Community Expert

From telnet or console, what do you get with

ls -lah /mnt/disk1

and

ls -lah /mnt/disk2

  • Author

telnet:    ~# ls -lah /mnt/disk1                                                                                no

total 0

drwxrwxrwx  6 nobody users 136 Oct 26 16:43 ./

drwxr-xr-x  7 root  root  140 Oct 28 03:59 ../

drwxrwxrwx+ 3 nobody users  80 Mar  3  2015 Media/

drwxrwxrwx  2 nobody users  48 Oct 19 08:10 lost+found/

 

# ls -lah /mnt/disk2                                     

/bin/ls: /mnt/disk1/Media: Input/output error

total 1.3M

drwxrwxrwx  6 nobody users  136 Feb  1  2015 ./

drwxr-xr-x  7 root  root  140 Oct 28 03:59 ../

drwxrwxrwx  11 nobody users  288 Oct 14 23:12 Media/

drwxrwxrwx 403 nobody users 1.3M Oct 19 10:54 lost+found/

 

  • Author

ls -lah /mnt/disk1

/bin/ls: /mnt/disk1/Media: Input/output error

total 1.3M

drwxrwxrwx  6 nobody users  136 Feb  1  2015 ./

drwxr-xr-x  7 root  root  140 Oct 28 03:59 ../

drwxrwxrwx  11 nobody users  288 Oct 14 23:12 Media/

drwxrwxrwx 403 nobody users 1.3M Oct 19 10:54 lost+found/

 

  • Community Expert

Looks like you still have some corruption on disk1.

  • Author

should I re run check? Or just pull disk one out reformat? what do you think.  Thanks for the help

  • Community Expert

should I re run check? Or just pull disk one out reformat? what do you think.  Thanks for the help

If the data isn't important you could do that.

 

You need to get unRAID to format it though. If your parity is currently valid, what you could do is stop the array, change the filesystem to XFS, start the array, and unRAID will format it to XFS while maintaining parity. Then if you would rather it be reiserFS instead, you can stop, change filesystem to reiserFS, start and unRAID will format it to reiserFS while maintaining parity.

 

If instead, you remove the drive from the array and preclear it, you will need to rebuild parity before adding it back.

 

  • Author

ok got it, preclear is already running. so when its done ill pull it from the the system and check parity. thank you

  • Community Expert

ok got it, preclear is already running. so when its done ill pull it from the the system and check parity. thank you

Checking parity after you have removed a drive is not possible. If you reduce the number of drives you will have to rebuild parity. No reason to wait on the preclear to finish. You can rebuild parity at the same time.

 

A parity check is reading existing parity and comparing to parity calculated from reading all the data drives, and then possibly writing corrections to parity if it is a correcting parity check.

 

A parity sync (rebuild) is calculating parity from reading all the data drives, and writing the calculated parity.

 

Keeping the terminology straight will prevent misunderstandings in the future.

 

  • Author

Ok thanks for setting me straight.  Still a noob. I'll get that started. Always appreciate the advice.

  • 5 months later...

Just a heads up. Had the same issue. This thread solved it for me. thanks!

Archived

This topic is now archived and is closed to further replies.

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