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Tower disappears from the network

Featured Replies

Hi guys!

 

I recently installed a dual core processor in my server. When I rebooted, I noticed that I could not see the unraid "Tower" from my Patriot Box media player. I thought maybe unraid came up in a weird state, so I rebooted the server from a Android pad. The system didn't appear to come back up. Grrr. I went downstairs and logged in - then did a "powerdown". The monitor on the box indicated that the power down process failed. (I didn't notice the why - it was unable to find an .ini file - I'll make a note next time). I held the power button in (yeah - unclean shutdown) but it went down that time. I started it back up and again, no Tower, no Tower anywhere...not on PBO, not on Android pad, not anywhere. The next morning, I tried it and it was all back up.

 

I don't like magic.

 

Since then, I noticed that it unraid does this every time. It doesn't do it if I start in SAFE mode - no plugins - so that makes me think it's a bad plugin. But I confirmed with the log that it came up (finished whatever it was doing) about 5 hours after I rebooted.  I've attached a system log, but the interesting bit is in these lines - note the timestamps:

 

Oct 30 06:59:56 Tower logger: Starting docker.io

Oct 30 06:59:56 Tower logger: /usr/bin/docker not enabled

Oct 30 06:59:56 Tower avahi-daemon[13183]: Server startup complete. Host name is Tower.local. Local service cookie is 1881895693.

Oct 30 06:59:57 Tower avahi-daemon[13183]: Service "Tower" (/services/ssh.service) successfully established.

Oct 30 06:59:57 Tower avahi-daemon[13183]: Service "Tower" (/services/smb.service) successfully established.

Oct 30 06:59:57 Tower avahi-daemon[13183]: Service "Tower" (/services/sftp-ssh.service) successfully established.

Oct 30 12:02:23 Tower emhttp: shcmd (32): :>/etc/samba/smb-shares.conf

Oct 30 12:02:23 Tower avahi-daemon[13183]: Files changed, reloading.

Oct 30 12:02:24 Tower emhttp: Restart SMB...

Oct 30 12:02:24 Tower emhttp: shcmd (33): killall -HUP smbd

Oct 30 12:02:24 Tower emhttp: shcmd (34): cp /etc/avahi/services/smb.service- /etc/avahi/services/smb.service

Oct 30 12:02:24 Tower avahi-daemon[13183]: Files changed, reloading.

Oct 30 12:02:24 Tower avahi-daemon[13183]: Service group file /services/smb.service changed, reloading.

Oct 30 12:02:24 Tower emhttp: shcmd (35): pidof rpc.mountd &> /dev/null

Oct 30 12:02:24 Tower emhttp: shcmd (36): /etc/rc.d/rc.atalk status

Oct 30 12:02:24 Tower rc.unRAID[20289][20293]: Processing /etc/rc.d/rc.unRAID.d/ start scripts.

Oct 30 12:02:25 Tower avahi-daemon[13183]: Service "Tower" (/services/smb.service) successfully established.

Oct 30 12:02:25 Tower kernel: mdcmd (35): spindown 0

Oct 30 12:03:01 Tower sSMTP[20524]: Creating SSL connection to host

Oct 30 12:03:01 Tower sSMTP[20524]: SSL connection using DHE-RSA-AES256-SHA

Oct 30 12:03:03 Tower sSMTP[20524]: Sent mail for [email protected] (221 2.0.0 resomta-po-17v.sys.comcast.net comcast closing connection) uid=0 username=root outbytes=847

Oct 30 13:02:24 Tower kernel: mdcmd (36): spindown 1

Oct 30 13:02:26 Tower kernel: mdcmd (37): spindown 2

Oct 30 13:03:01 Tower sSMTP[29247]: Creating SSL connection to host

Oct 30 13:03:01 Tower sSMTP[29247]: SSL connection using DHE-RSA-AES256-SHA

Oct 30 13:03:03 Tower sSMTP[29247]: Sent mail for [email protected] (221 2.0.0 resomta-po-14v.sys.comcast.net comcast closing connection) uid=0 username=root outbytes=655

 

During that 5 hours - I absolutely could not connect to the machine via HTTP. Neither could I see it via SMB.

 

Right now, I am contemplating removing all the plugins and adding just one at a time - see if I can reboot without the 5 hour wait. At least all the ones I don't absolutely need. Perhaps one of you gents sees something in the log that eludes me? If you do, please let me know. I'm pretty sure I could rebuild the USB and that would be the end of it, as long as I don't start with the plugins again.

 

Thanks for looking in advance.

syslog.zip

  • Community Expert

Sounds like a network problem, cable, port, switch, router, etc.

 

Instead of removing plugins, you could make unRAID start without them by choosing SAFE MODE from the boot menu.

  • Author

I did try that - when it starts without plugins, I get the GUI. I was thinking that since it starts correctly in safe mode, it might be caused by a long running plugin, but from the log it acts like everything (all plugins) starts (at right at reboot time), but the GUI is not presented until something happens that triggers emhttp to be restarted. Then I get the GUI. I didn't have any issues until I started "trying out" some heavier plugins and some plugins that I would only use occasionally.

 

Thanks for the look, though, Trurl. I do appreciate it.

  • 1 month later...
  • Author

I know this is a long dead thread, but just in case it helps someone else...The only "fix" I ever found was ultimately to remove two plugins. As soon as I did that, the server because super-reliable again. It has been running with no further issues for several weeks now.

 

I will have to go back and review to get what plugins I removed last that stopped the inability for my PBO (a Linux based media stream player) to "see" my unraid server. What I remember was that it was Preclear and one other plugin. Pretty much the only plugins that are running on my box are the Dynamix ones from bonienl.  I'm not saying anything is wrong with Preclear - I'm just saying that nothing short of removing Preclear and the one other plugin did me any good.

 

Plugins are sometimes an evil - Dockers may be a greater benefit and more stable.

 

 

  • Community Expert

From your previously posted syslog:

Oct 30 06:59:35 Tower logger: Installing user plugins
Oct 30 06:59:35 Tower logger: plugin: installing: /boot/config/plugins/Embyserver.plg
...
Oct 30 06:59:42 Tower logger: plugin: installing: /boot/config/plugins/community.applications.plg
...
Oct 30 06:59:42 Tower logger: plugin: installing: /boot/config/plugins/dynamix.active.streams.plg
...
Oct 30 06:59:42 Tower logger: plugin: installing: /boot/config/plugins/dynamix.system.info.plg
...
Oct 30 06:59:43 Tower logger: plugin: installing: /boot/config/plugins/dynamix.system.stats.plg
...
Oct 30 06:59:43 Tower logger: plugin: installing: /boot/config/plugins/dynamix.system.temp.plg
...
Oct 30 06:59:43 Tower logger: plugin: installing: /boot/config/plugins/powerdown-x86_64.plg
...
Oct 30 06:59:43 Tower logger: plugin: installing: /boot/config/plugins/preclear.disk.plg
...
Oct 30 06:59:50 Tower logger: plugin: installing: /boot/config/plugins/unassigned.devices.plg
...
Oct 30 06:59:54 Tower logger: Starting go script
Oct 30 06:59:54 Tower emhttp: unRAID System Management Utility version 6.0-beta14b

The only plugin that I would think was a suspect is Embyserver. I agree that dockers should be preferred when possible, but all of those plugins except Emberserver need to be plugins and not dockers.

 

Are you still using Embyserver?

  • Author

Well, no.

 

I removed Emby some time ago...and still had the issue. Then I removed community applications (since I could not/did not want to complicate things with dockers yet.) Still there. Then I removed preclear and unassigned devices. After that, for whatever reason, the server became rock-solid again...always available to my PBO device. Been that way for >21 days now. I have not tried to do a clean shutdown and a restart to see if that behavior is good again. I need to try that. If it DOES shut down clean and restart without issues and I have a GUI like I should - I may try adding back Serviio - I've run it before and it has in the past been well-behaved. I need a media server to serve my other media streaming boxes, my PS3s and Xboxes and the occasional tablet. After all, Serviio is why I installed a dual core in the first place. I admit that I would probably rather run a docker with Universal Media Server than Serviio since UMS tends to just work with all my other streamers.

 

Honestly, I think it might have been some kind of install corruption or some issue between 2 or more plugins...but I don't see others having this issue and lots of people run all 3 of those plugins simultaneously with no issues. So, I think it's on me. 

 

  • Community Expert

Yes, I am running all of those except Emby myself and no issues.

Archived

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