March 11, 201610 yr Problem has been solved After spending most of my work day searching every nook and cranny of the world wide web researching this issue I hit pay dirt the culprit WOL features have to be turned off I fired the flash drive up there she as beautiful as I ever could have imagined the elusive IP address Thanks for all that offered their help I really appreciate it. Good Day I'm trying to fire up a unRAID server for the first time and before I get the Tower login it says Cannot obtain IP address reading through some posts on the matter I have tried setting a static IP and it could not be seen on the network if I boot the machine into Windows I have no network issues at all I have the USB labeled UNRAID my network card is a Intel I217-V driver 12.15.22.3 Any insight would be great I'm foaming at the mouth to get this up and running Added log file log.txt
March 11, 201610 yr Community Expert From your post, it not super clear how far along you are in the boot process. Did you get to the login prompt? If you did and you are still setup to use a static address, try entering that IP address on a address line of your browser. Below is the one that I use to get to one of my two unRAID servers: http://192.168.1.242/ (Obviously, you will have to use the IP address that you assigned!) Since it appears you are using a plugin card, did you disable the onboard NIC? If not do that in the BIOS. If that does not work and you are getting to the login screen, login into the server. Then type diagnostics Shut the server down by typing powerdown Remove the flash drive and plug it into your windows machine. Inside of the 'logs' folder, you will find the 'diagnostics' zip file. Attach it to your next post.
March 11, 201610 yr Author Thank you for the reply I tried setting a static IP and the machine could not be seen on the network or logged into via a browser from another machine the LAN connection is via the motherboard the addon card is a SATA card I am attaching the diagnostics.zip as requested again thank you tower-diagnostics-20160311-0017.zip
March 11, 201610 yr Community Expert I am no real Linux Guru and I don't know what anyone else is seeing in the diagnostics file but it looks like your NIC is working and it is at 1Gb. This indicates that it is seeing something on the other end of the connection but (and this is where I am a bit confused) the DHCP process apparently is not getting back an IP address. I would try a new Cat5E or Cat6 cable between the server and the switch. You might also try another port on the switch. Anyone else with some thoughts?
March 11, 201610 yr Author tried different cable and port on router that I use for a different machine still no dice The router is an asus rt-ac66u the motherboard for the machine is an asus gryphon z87 not sure if there are any settings I should be looking at Thank you
March 11, 201610 yr Community Expert tried different cable and port on router that I use for a different machine still no dice The router is an asus rt-ac66u the motherboard for the machine is an asus gryphon z87 not sure if there are any settings I should be looking at Thank you I looked up the manual for your router and have a suggestion of something to try. On your flash drive in the 'config' folder, rename the network.cfg file to network.cfg.old Then copy the attached file into that folder. Eject the Flash Drive and reboot the server. Your IP will now be 192.168.1.242 Now try to access the server with http://192.168.1.242 network.cfg
March 11, 201610 yr Author Thanks Franks and I wish I had good news followed your instructions renamed the old file and added the new navigated to 192.168.1.242 and I get a webpage not available ERR_Connection_Timed_Out I logged into the router and it doesn't see it either
March 11, 201610 yr Post a diagnostics with that network.cfg file in use. Your first diagnostics indicates the NIC on the server is working ok. Mar 11 00:16:39 Tower dhcpcd[1415]: dhcpcd-6.8.1 starting Mar 11 00:16:39 Tower dhcpcd[1415]: eth0: executing `/lib/dhcpcd/dhcpcd-run-hooks' PREINIT Mar 11 00:16:39 Tower dhcpcd[1415]: eth0: executing `/lib/dhcpcd/dhcpcd-run-hooks' NOCARRIER Mar 11 00:16:39 Tower dhcpcd[1415]: eth0: waiting for carrier Mar 11 00:16:42 Tower kernel: e1000e: eth0 NIC Link is Up 1000 Mbps Full Duplex, Flow Control: Rx/Tx Mar 11 00:16:42 Tower dhcpcd[1415]: eth0: carrier acquired Mar 11 00:16:42 Tower dhcpcd[1415]: eth0: executing `/lib/dhcpcd/dhcpcd-run-hooks' CARRIER Mar 11 00:16:42 Tower dhcpcd[1415]: eth0: delaying IPv4 for 0.4 seconds Mar 11 00:16:43 Tower dhcpcd[1415]: eth0: using ClientID 01:40:16:7e:78:33:8a Mar 11 00:16:43 Tower dhcpcd[1415]: eth0: soliciting a DHCP lease Mar 11 00:16:43 Tower dhcpcd[1415]: eth0: sending DISCOVER (xid 0x427259fd), next in 4.6 seconds Mar 11 00:16:47 Tower dhcpcd[1415]: eth0: sending DISCOVER (xid 0x427259fd), next in 7.4 seconds Mar 11 00:16:55 Tower dhcpcd[1415]: eth0: sending DISCOVER (xid 0x427259fd), next in 16.2 seconds Mar 11 00:17:11 Tower dhcpcd[1415]: eth0: sending DISCOVER (xid 0x427259fd), next in 31.5 seconds Mar 11 00:17:39 Tower dhcpcd[1415]: received SIGTERM, stopping Mar 11 00:17:39 Tower dhcpcd[1415]: eth0: removing interface Mar 11 00:17:39 Tower dhcpcd[1415]: eth0: executing `/lib/dhcpcd/dhcpcd-run-hooks' STOP Mar 11 00:17:39 Tower dhcpcd[1415]: eth0: executing `/lib/dhcpcd/dhcpcd-run-hooks' STOPPED Mar 11 00:17:39 Tower dhcpcd[1415]: dhcpcd exited Mar 11 00:17:39 Tower logger: /etc/rc.d/rc.inet1: /sbin/dhcpcd -b -t 10 -h Tower -d -L eth0 Mar 11 00:17:39 Tower dhcpcd[1445]: dhcpcd-6.8.1 starting Mar 11 00:17:39 Tower dhcpcd[1445]: forking to background Mar 11 00:17:39 Tower dhcpcd[1448]: eth0: executing `/lib/dhcpcd/dhcpcd-run-hooks' PREINIT Mar 11 00:17:39 Tower dhcpcd[1445]: forked to background, child pid 1448 Mar 11 00:17:39 Tower dhcpcd[1448]: eth0: executing `/lib/dhcpcd/dhcpcd-run-hooks' CARRIER Mar 11 00:17:39 Tower dhcpcd[1448]: eth0: delaying IPv4 for 0.3 seconds Basically, it starts up and asks for an IP and receives no response. After a few attempts if gives up and shuts down the dhcpcd program.
March 11, 201610 yr Author The plot thickens I have an old laptop that has a LAN port but it's 32 bit I downloaded the 32bit version of unraid and put it on the flashdrive booted up the old laptop using the cable that I was using in the machine and it was assigned an IP without issue
March 11, 201610 yr Community Expert The plot thickens I have an old laptop that has a LAN port but it's 32 bit I downloaded the 32bit version of unraid and put it on the flashdrive booted up the old laptop using the cable that I was using in the machine and it was assigned an IP without issue I say it does!!! You say this Asus MB and its NIC worked with Windows but not with unRAID? Otherwise I would suspect that this Port is dead. Have a good look into the CAT5 socket on the MB and be sure that everything looks OK--- no bend or deformed contact springs. Make sure that something weird did not happen when you were installing the MB into the case with regard to that backplate the MB connectors pass through.
March 11, 201610 yr Author no equipment has been moved if and when I can get this working I'm going to reformat the drives that have windows on it all is fine and clear on the port and connection there is just some sort of ghost in the machine If I didn't have such a good head of hair I would start pulling it out
March 11, 201610 yr Community Expert You might try sending a request for help to [email protected] Be sure that you reference this thread. Maybe they will something that is escaping us.
March 11, 201610 yr Have you tried rebooting the router? I wonder if its pool of DHCP addresses is used up. If it has none spare it can't allocate one to a new request. Trying to use a specific static address will only work if the computer running the web browser has a compatible address, which is assumed in the discussion above but not tested and proved. What address do you use to ping the router?
March 11, 201610 yr Author John I reboot the router a few times about 30 minutes ago I did a full reset cleared nvram factory default settings same thing cannot obtain IP address thank you for the suggestion 192.168.1.1 is what use to get to the router interface
March 11, 201610 yr Author reset router & motherboard to factory defaults still cannot obtain an IP and when I assign one manually it can not be accessed via another machine
March 11, 201610 yr I don't have anything that uses the Intel I217-V. Is it integrated into the motherboard? Perhaps someone has experience of that particular chipset.
March 11, 201610 yr Author Hi John yes it is a part of the motherboard I have a couple of pictures one is a screenshot of an ipconfig when I boot into windows the 2nd is an ifconfig -a when I boot from the flash drive ipconfig.zip
March 12, 201610 yr Community Expert I see that you got it solved. WONDERFUL!!! Turning off the WOL feature in the BIOS? It sounds like you used the combination-of-permutations method to achieve a solution. If you actually need the WOL feature, you might check to see if there is an update to the MB BIOS which might fix this. (I would not even attempt to update any BIOS UNLESS the update was absolutely required to fix some problem that I had! I can remember when flashing a BIOS could easily result in a brick! But, perhaps, that situation has changed for the better but I, personally, would rather not chance it.)
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