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Copy data from NTFS drive in server to user share - just started crawling

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I'm currently copying 2tb of data from an ntfs drive which is mounted on my unRAID server.  The data is being copied to a user share and at first it was moving at a nice pace (750gb in about 5 hours) all of which went onto Disk3 in my array.  Then things slowed WAY down when it started saving to disk4 (72gb so far in approx 2.5 hours).  I noticed some entries in the syslog (below) which appear directly related but I don't really understand what it means. 

 

Disk3 is a ST31500341AS

Disk4 is a WD10EACS

Both are attached to the same adaptec 1430sa controller.

 

Can anyone tell me what happened and why it's so slow now?

 

Mar 5 12:14:21 Ruprecht kernel: ata4.00: exception Emask 0x0 SAct 0x1f SErr 0x0 action 0x6
Mar 5 12:14:21 Ruprecht kernel: ata4.00: edma_err_cause=02000084 pp_flags=00000003, dev error, EDMA self-disable
Mar 5 12:14:21 Ruprecht kernel: ata4.00: failed command: READ FPDMA QUEUED
Mar 5 12:14:21 Ruprecht kernel: ata4.00: cmd 60/80:00:38:f5:84/00:00:7c:00:00/40 tag 0 ncq 65536 in
Mar 5 12:14:21 Ruprecht kernel: res 41/04:00:38:f5:84/4f:00:7c:00:00/40 Emask 0x401 (device error) 
Mar 5 12:14:21 Ruprecht kernel: ata4.00: status: { DRDY ERR }
Mar 5 12:14:21 Ruprecht kernel: ata4.00: error: { ABRT }
Mar 5 12:14:21 Ruprecht kernel: ata4.00: failed command: READ FPDMA QUEUED
Mar 5 12:14:21 Ruprecht kernel: ata4.00: cmd 60/80:08:b8:f5:84/00:00:7c:00:00/40 tag 1 ncq 65536 in
Mar 5 12:14:21 Ruprecht kernel: res 41/04:24:b9:f6:84/04:00:7c:00:00/40 Emask 0x1 (device error)
Mar 5 12:14:21 Ruprecht kernel: ata4.00: status: { DRDY ERR }
Mar 5 12:14:21 Ruprecht kernel: ata4.00: error: { ABRT }
Mar 5 12:14:21 Ruprecht kernel: ata4.00: failed command: READ FPDMA QUEUED
Mar 5 12:14:21 Ruprecht kernel: ata4.00: cmd 60/80:10:38:f6:84/00:00:7c:00:00/40 tag 2 ncq 65536 in
Mar 5 12:14:21 Ruprecht kernel: res 41/04:24:b9:f6:84/04:00:7c:00:00/40 Emask 0x1 (device error)
Mar 5 12:14:21 Ruprecht kernel: ata4.00: status: { DRDY ERR }
Mar 5 12:14:21 Ruprecht kernel: ata4.00: error: { ABRT }
Mar 5 12:14:21 Ruprecht kernel: ata4.00: failed command: READ FPDMA QUEUED
Mar 5 12:14:21 Ruprecht kernel: ata4.00: cmd 60/01:18:b8:f6:84/00:00:7c:00:00/40 tag 3 ncq 512 in
Mar 5 12:14:21 Ruprecht kernel: res 41/04:24:b9:f6:84/04:00:7c:00:00/40 Emask 0x1 (device error)
Mar 5 12:14:21 Ruprecht kernel: ata4.00: status: { DRDY ERR }
Mar 5 12:14:21 Ruprecht kernel: ata4.00: error: { ABRT }
Mar 5 12:14:21 Ruprecht kernel: ata4.00: failed command: READ FPDMA QUEUED
Mar 5 12:14:21 Ruprecht kernel: ata4.00: cmd 60/7f:20:b9:f6:84/00:00:7c:00:00/40 tag 4 ncq 65024 in
Mar 5 12:14:21 Ruprecht kernel: res 41/04:24:b9:f6:84/04:00:7c:00:00/40 Emask 0x1 (device error)
Mar 5 12:14:21 Ruprecht kernel: ata4.00: status: { DRDY ERR }
Mar 5 12:14:21 Ruprecht kernel: ata4.00: error: { ABRT }
Mar 5 12:14:21 Ruprecht kernel: ata4: hard resetting link
Mar 5 12:14:21 Ruprecht kernel: ata4: SATA link up 3.0 Gbps (SStatus 123 SControl 300)
Mar 5 12:14:21 Ruprecht kernel: ata4.00: configured for UDMA/133
Mar 5 12:14:21 Ruprecht kernel: ata4: EH complete

Looks like there may be some bad cables on that disk. (sata or power)

Change the cables!  (and maype try plugging it to a different SATA slot)

Then check what SMART will report for that disk.

 

Do you have a good power supply?

 

Also, how are you doing the copying?  Is it a Linux copy within the server?

Or are the files travelling over the network to a windows machine, and then travelling over the network again to the server?

http://lime-technology.com/wiki/index.php?title=Transferring_Files_Within_the_unRAID_Server

 

  • Author

just checked smart data and the drive appears to be failing.  I wouldn't think this could be causesd by the cable, could it?

 

Power is good and it's a Linux copy.

 

=== START OF READ SMART DATA SECTION ===
SMART overall-health self-assessment test result: FAILED!
Drive failure expected in less than 24 hours. SAVE ALL DATA.
See vendor-specific Attribute list for failed Attributes.

 

SMART Attributes Data Structure revision number: 16
Vendor Specific SMART Attributes with Thresholds:
ID# ATTRIBUTE_NAME          FLAG     VALUE WORST THRESH TYPE      UPDATED  WHEN_FAILED RAW_VALUE
 1 Raw_Read_Error_Rate     0x000f   200   200   051    Pre-fail  Always       -       0
 3 Spin_Up_Time            0x0003   181   176   021    Pre-fail  Always       -       7941
 4 Start_Stop_Count        0x0032   100   100   000    Old_age   Always       -       157
 5 Reallocated_Sector_Ct   0x0033   090   090   140    Pre-fail  Always   FAILING_NOW 875
 7 Seek_Error_Rate         0x000e   145   145   051    Old_age   Always       -       858
 9 Power_On_Hours          0x0032   085   085   000    Old_age   Always       -       11517
10 Spin_Retry_Count        0x0012   100   100   051    Old_age   Always       -       0
11 Calibration_Retry_Count 0x0012   100   100   051    Old_age   Always       -       0
12 Power_Cycle_Count       0x0032   100   100   000    Old_age   Always       -       157
192 Power-Off_Retract_Count 0x0032   172   172   000    Old_age   Always       -       21437
193 Load_Cycle_Count        0x0032   183   183   000    Old_age   Always       -       53398
194 Temperature_Celsius     0x0022   123   104   000    Old_age   Always       -       29
196 Reallocated_Event_Count 0x0032   001   001   000    Old_age   Always       -       241
197 Current_Pending_Sector  0x0012   200   200   000    Old_age   Always       -       0
198 Offline_Uncorrectable   0x0010   200   200   000    Old_age   Offline      -       0
199 UDMA_CRC_Error_Count    0x003e   200   200   000    Old_age   Always       -       2
200 Multi_Zone_Error_Rate   0x0008   200   200   051    Old_age   Offline      -       0

That wont be a cable no.  RMA it if its in warranty bin it if it isn't :(

That disk is gone.  Its 'Reallocated_Sector_Ct' is way past the 'failed' treshold.  Nothing you can do about it other than replacing it.

 

But, independently of that, you may still have some cable problems you should look into. (not that cables have anything to do with the Reallocated_Sector_Ct).

 

Notice the very high value of the 'Power-Off_Retract_Count'? This shows how many times the disk retracted the heads in emmergency upon unexpected power loss. This normally means a crappy power connection.

 

Also, its 'UDMA_CRC_Error_Count' is not zero. On two occasions it encountered UDMA errors, which normally means a problematic data cable.

 

Of course, I don't know how long you've had that disk. These events may be recent, or they may have happened a long time ago.

 

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