February 3, 20179 yr My Unraid 6.2 server was hung this morning. I'm not sure what happened - not pinging, not able to putty in, no web gui available. I had to jam it down... twice. It was again hung (apparently) the second time. So, my main question is - I don't think I can really troubleshoot this or know what happened without a syslog, right? If so, is there any way to occasionally archive or write the syslog for troubleshooting? This server has been up and stable since 2011, so this isn't really a recurrent issue (knock on wood). I'm running Fix Common Problems and the fast check didn't find anything noteworthy, trying the longer one now. Just curious about the syslog thing, mostly.
February 3, 20179 yr Run Fix Common Problems in troubleshooting mode. But if nothing happens within say a month, reboot to cancel troubleshooting.
February 12, 20179 yr Author Ok, my server has again taken a dump. Here is where I am: 1.) I got a warning from Windows that a backup failed because the network storage was unreachable. 2.) Server is inaccessible in Windows Explorer. 3.) Cannot access the webgui dashboard. 4.) pings are OK. 5.) logging in over telnet is OK. 6.) The Plex gui is responsive, but I can't play any media. Plexpy loads. 7.) Stopped and started Samba via telnet console. root@Shiva:~# samba stop root@Shiva:~# samba start Starting Samba: /usr/sbin/nmbd -D /usr/sbin/smbd -D /usr/sbin/winbindd -D root@Shiva:~# This did not resolve the partial connectivity - pings OK, console OK, Plex gui loads but nothing works. I do have Fix Common Problems running in troubleshooting mode, but not sure what you will want me to attach here. I just entered "diagnostics" into the console and then entered "powerdown".
February 12, 20179 yr Ok, my server has again taken a dump. Here is where I am: 1.) I got a warning from Windows that a backup failed because the network storage was unreachable. 2.) Server is inaccessible in Windows Explorer. 3.) Cannot access the webgui dashboard. 4.) pings are OK. 5.) logging in over telnet is OK. 6.) The Plex gui is responsive, but I can't play any media. Plexpy loads. 7.) Stopped and started Samba via telnet console. root@Shiva:~# samba stop root@Shiva:~# samba start Starting Samba: /usr/sbin/nmbd -D /usr/sbin/smbd -D /usr/sbin/winbindd -D root@Shiva:~# This did not resolve the partial connectivity - pings OK, console OK, Plex gui loads but nothing works. I do have Fix Common Problems running in troubleshooting mode, but not sure what you will want me to attach here. I just entered "diagnostics" into the console and then entered "powerdown". Running the 'diagnostics' command from the telnet session will have created a zip file in the 'logs' folder on the USB drive. You should post the whole zip file as that will include the syslog covering the incident and also various other files useful for diagnosing problems such as SMART reports and Config files.
February 12, 20179 yr Author OK, thank you. Here are my logs: https://www.dropbox.com/sh/v7b2s0aegbshk5z/AAAi_xFT3i6FtrsLPClmwkz9a?dl=0 I also put FCPsyslog_tail.txt in there in case you need that. Thank you again for looking!
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