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Disappearing files

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I built a new unRaid box a few weeks ago for the first time, and I'm having a couple issues... was hoping someone could help me out.

 

I'm using the latest pro release and it's primary role is to serve up HD video to my Mac Mini running Plex. The smaller issue is that I will occasionally see "blocking" in the video where I didn't see it when I served it from my Mac Pro. I know that this could be a number of things, but I thought I would toss it out there in case anyone else had run across it.

 

The main issue is that when I copy multiple files to the server, it goes through the process of copying, but in a seemingly random fashion, the files will disappear. Some may stay, they all may stay, or all could disappear. It happens when I copy to the created share or directly to a drive. In my limited testing, the only thing that seems to work is copying files one by one.

 

Has anyone seen this before? Any ideas are appreciated!

Never heard of this.

 

The standard answer when you have any sort of problem is to post a syslog.  You should also explain what tool you are using to try to copy.

  • Author

Thanks for the response.

 

I've added the syslog:

 

http://pastebin.com/R1kHMK8w

 

I'm using the finder in OS X 10.6, mounting the drives via smb, to copy the files. I've tried 2 different machines with the same results.

 

 

  • Author

I'm thinking there's a bug with OS X copying files to the share. I have no idea if it's an OS X, SMB, or unRaid issue.

 

I copied several files to my PC, then to the SMB share, and it worked as expected.

Nothing too unusual in the log.  You did not properly shut down your server before this boot, and I can see reiserfs replaying transactions followed by unRAID starting a parity check.  Is this a surprise?  What happened to cause you to hard boot your server?

 

As far as copying files from OS X, can't help you there.  A number of users here report success with Macs.

I am running 10.6 on my main system and do not have any problems copying to and from the server.

  • Author

Nothing too unusual in the log.  You did not properly shut down your server before this boot, and I can see reiserfs replaying transactions followed by unRAID starting a parity check.  Is this a surprise?  What happened to cause you to hard boot your server?

 

As far as copying files from OS X, can't help you there.  A number of users here report success with Macs.

 

I had used the web interface to shut down the server, but it sat there for a long time saying that it was shutting down. I kept refreshing the page to see if it would change, and it didn't, so I hard booted it. Maybe I should have done it manually on the server itself? If so, what is the command?

 

I did see that there is an update to OS X coming out that fixes some issues "copying files to a shared Windows volume". So maybe that's it...

 

Thanks

I had used the web interface to shut down the server, but it sat there for a long time saying that it was shutting down. I kept refreshing the page to see if it would change, and it didn't, so I hard booted it. Maybe I should have done it manually on the server itself? If so, what is the command?

 

Being able to shut down the array cleanly is important.  You may be running some addon on an array disk that is causing unRAID to wait. I use an addon written by WeeboTech called "powerdown" that kills processes to allow the array to stop and the server to shut down smoothly.  It can be connected to the ctrl-alt-del key combination for a very convenient way to shutdown the server with minimal effort.  It also saves a copy of the syslog along the way.  I consider it a "must have" addon.  If you can't identify running programs on the array, use powerdown the next time you have trouble shutting down.  You can then look at the syslog it saves and see if there are hints as to why unRAID is not shutting down.

 

I did see that there is an update to OS X coming out that fixes some issues "copying files to a shared Windows volume". So maybe that's it...

 

Thanks

  • Author

Being able to shut down the array cleanly is important.  You may be running some addon on an array disk that is causing unRAID to wait. I use an addon written by WeeboTech called "powerdown" that kills processes to allow the array to stop and the server to shut down smoothly.  It can be connected to the ctrl-alt-del key combination for a very convenient way to shutdown the server with minimal effort.  It also saves a copy of the syslog along the way.  I consider it a "must have" addon.  If you can't identify running programs on the array, use powerdown the next time you have trouble shutting down.  You can then look at the syslog it saves and see if there are hints as to why unRAID is not shutting down.

 

I actually do have powerdown running through unMenu. I have it running for my UPS addon. So how would I "use" it in that instance?

Being able to shut down the array cleanly is important.  You may be running some addon on an array disk that is causing unRAID to wait. I use an addon written by WeeboTech called "powerdown" that kills processes to allow the array to stop and the server to shut down smoothly.  It can be connected to the ctrl-alt-del key combination for a very convenient way to shutdown the server with minimal effort.  It also saves a copy of the syslog along the way.  I consider it a "must have" addon.  If you can't identify running programs on the array, use powerdown the next time you have trouble shutting down.  You can then look at the syslog it saves and see if there are hints as to why unRAID is not shutting down.

 

I actually do have powerdown running through unMenu. I have it running for my UPS addon. So how would I "use" it in that instance?

you would log in via telnet and type

/sbin/powerdown

  • Author

Thanks much! That prompted me to investigate using telnet, and now I have that figured out too. ;) Very useful.

  • 2 weeks later...

I built a new unRaid box a few weeks ago for the first time, and I'm having a couple issues... was hoping someone could help me out.

 

I'm using the latest pro release and it's primary role is to serve up HD video to my Mac Mini running Plex. The smaller issue is that I will occasionally see "blocking" in the video where I didn't see it when I served it from my Mac Pro. I know that this could be a number of things, but I thought I would toss it out there in case anyone else had run across it.

 

The main issue is that when I copy multiple files to the server, it goes through the process of copying, but in a seemingly random fashion, the files will disappear. Some may stay, they all may stay, or all could disappear. It happens when I copy to the created share or directly to a drive. In my limited testing, the only thing that seems to work is copying files one by one.

 

Has anyone seen this before? Any ideas are appreciated!

 

I am having the same issue copying from my imac to my unraid box.  It seems to only happen with large files 6gigs+.  Usually I just try coping the file one or 2 more times and it eventually works..  no idea why it happens, but it's annoying!

Archived

This topic is now archived and is closed to further replies.

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