Had a hard crash.  Needed to reboot by manually powering off.

 

Some things that might be related:

-Fix Common Problems says that Multiple Registration Keys are found.   I was at trial and just purchased so I should only have one key right!?

-noticed slow file copy speeds, seemed like it was much better up to a couple of days ago.

-I've not run the server without dockers or VM for such a long period before (all day), silly to say but it was something out of usual.

-scheduled mover, various scripts, parity check, file integrity etc to run so hopefully it wasn't one of those.

-A short while before crash, I saw that the Cache drive was spun down while others were active.  Manually spun it up as that didn't feel right.

 

Diagnostics file attached.

Just purchased, and kinda worried now.

servantes-diagnostics-20171210-1848.zip

Edited December 11, 20178 yr by bovick

The multiple registration keys are not a problem in this case but you can just delete the trial key from your flash drive, it will be in the config folder.

The onboard SATA is set to IDE, set it to AHCI/SATA if it's an option, that isn't a reason for crashing but everything else looks normal.

The problem with multiple key files is this

 

You've got 3 keys (Basic, Pro, Trial) installed

 

If Basic and Pro are referring to different GUID's of flash drives, then IF you ever have a flash drive failure, and restore the files on this stick to another one and follow the steps to replace your flash drive registration, unRaid isn't going to know which GUID to blacklist (because neither Pro nor Basic will match the GUID of the new flash drive).  It will simply pick one of the two at random and blacklist it.  This is a problem if you have multiple servers, as the wrong flash drive may get blacklisted.

 

It used to be common practice to store all .key files on all flash drives with multiple servers as it was very convenient, and unRaid will figure out which one is valid for the flash at boot time.  But transferring the registration throws a big curve into everything and would require the manual intervention of LT to figure out what is going on.

 

Best bet is to always delete key files that are no longer valid.  

 

Side note: FCP does ignore this if you have 2 keys, one of which is trial.  But you've got 1 trial and 2 paid keys.  Its the 2 paid that are triggering it.

18 minutes ago, Squid said:

Side note: FCP does ignore this if you have 2 keys, one of which is trial

That's good know, I assumed it was considering the trial key.

3 minutes ago, johnnie.black said:

That's good know, I assumed it was considering the trial key.

Yeah, a year ago it used to be that way, but it wound up being that everyone who ever had trial and then purchased would get the error.  After talking with Tom about the replacement procedure, I switched to ignore the trial keys.

 

We never went into what happens with Basic / Plus / Pro multiples all referring to the same GUID, but I can't do anything about that as I have a sneaking suspicion that there's zero chance that I'll be allowed to decrypt the .key files to determine if they all refer to the same flash or not.