December 19, 20178 yr Hello!! I have unraid, latest verison, running on a Dell T20 ( xeon 1225v3, 8GB ECC Ram) with some 3TB WD red and a WD SSD. My problem is that the server is unreachable, both Web Gui and SSH. The router said it had the server as a connected device, but after a reboot of the router it no longer shows up there. It happened last week as well, and i was forced to do a dirty shutdown. Started it back up, did parity check and all, 0 errors. The server was working fine all day, doing backup from windows laptop and timemachine, downloading, serving PLEX and running OpenVPN AS. Then when I was going to watch some more plex, the server was unreachable. Before last week it had an uptime on like 250 days without a single problem. How can i do a more gentle restart if no webgui or ssh? Why is this happening and what can i do to fix it?
December 19, 20178 yr Community Expert Try a QUICK push (~ 1 second) of the power button on the server case. If the basic server is running, that should trigger a normal shutdown. I would suggest installing the 'Fix Common Problems' plugin and turn on its Trouble shooting mode. That will write periodic copies of the syslog to the logs folder/directory of your flash drive. The next time, you have a problem, upload those files. Be a bit clearer as there are now two 'latest' versions-- one for stable and one for the beta/rc series. You also did not indicate if the server continued to serve up files after you lost access via the GUI/SSH. EDIT: IF you haven't looked inside your case for a long time, open it up and see if it is clean and all of the fans are still running... Edited December 19, 20178 yr by Frank1940
December 19, 20178 yr Author 59 minutes ago, Frank1940 said: Try a QUICK push (~ 1 second) of the power button on the server case. If the basic server is running, that should trigger a normal shutdown. I would suggest installing the 'Fix Common Problems' plugin and turn on its Trouble shooting mode. That will write periodic copies of the syslog to the logs folder/directory of your flash drive. The next time, you have a problem, upload those files. Be a bit clearer as there are now two 'latest' versions-- one for stable and one for the beta/rc series. You also did not indicate if the server continued to serve up files after you lost access via the GUI/SSH. EDIT: IF you haven't looked inside your case for a long time, open it up and see if it is clean and all of the fans are still running... Quick push did nothing at all unfortunately, which i do find a bit odd.. I hava that plugin, will turn that setting on in the future! Latest as in latest stable. No, can't access files. It is like its not there at all. OpenVPN AS is also down. Fans are spinning and there is not much dust at all..
December 19, 20178 yr Community Expert You have a solid lockup (or crash), you are going to have to power cycle it. Get together lists of plugins, Docker and VM's that you are using and wait for the next event to occur.
December 19, 20178 yr Author Okay! From another forum someone said i could plug in a keyboard and write init 6 to force a reboot, do you think that would work? What can i do to prepare for the next time? Logfiles on fix common problems, a complete list on a plugins and dockers ( i guess for you guys, help trouble shooting?), Anything more?
December 19, 20178 yr Community Expert 1 hour ago, Sweex said: From another forum someone said i could plug in a keyboard and write init 6 to force a reboot, do you think that would work? Never heard of that working with unRAID... You could also connect a monitor to the server and take a photo after the 'event' if it is anything but a login prompt. Be sure that the picture is well focused, not blurred and no flash spot concealing any of the text.
December 19, 20178 yr Halt and reboot commands are basically changing the runlevel. The command "init 6" will change runlevel to 6. And if you look at /etc/rc.d/rc.6 you will find the following information. # rc.6 This file is executed by init when it goes into runlevel # 0 (halt) or runlevel 6 (reboot). It kills all processes, # unmounts file systems and then either halts or reboots.
December 19, 20178 yr Author I did a hard reset and its now back up and running. Parity check started. Everything seams normal, even deluge continued its downloads without a hickup. I've turned on troubleshooting in fix common problems. I've also moved the server to the living room so i can plug it in to the tv if it freezes again. Problem is I'm leaving to go snowbording for the holidays tomorrow. So its the worse moment forn this to happen
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