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Can't access Web UI

Featured Replies

Hey all,

 

So I've got a problem where I'm unable to access any WebUI (Uniraid or Dockers) on my system. Files I use through Uniraid are still working fine but I'm unable to access any UI.

Any clue what I can do to troubleshoot this and find out what's going on?

 

S.

  • Community Expert

Have you tried both server name and IP?

 

Has this worked before and now it doesn't? Did you change anything on your server? Did you change anything on your network?

 

Did you recently update unRAID?

  • Author

I've tried the IP but I've not tried the server name. I've used a network watcher to see if the device is still connected to the same IP it always has been and it is still on the same number.

It did used to work, no changes were made to the server or network.

I was going to update my unRAID when I noticed I wasn't able to get to the WebUI

  • Community Expert

How is the IP assigned? Are you sure some other device on your network hasn't taken the IP?

 

Do you have a monitor and keyboard attached?

 

See the "Need Help?" topic pinned near the top of this same subforum for how you can get Diagnostics from the command line, and post them.

  • 3 weeks later...
  • Author

Hi all,

 

So I kinda forgot about this issue for a while, went back yesterday to check if the WebUI was working and to my surprise - it was. Yesterday it was working fine with no issue and now suddenly, i've gone back and once again - it's now timing out and not working.

 

Any help would be appreciated. Not sure if providing a diagnostics would prove useful?

  • Community Expert
2 hours ago, sjuk said:

. Not sure if providing a diagnostics would prove useful?

 

We need something more than you have given us so far.

  • 1 month later...
  • Author

Right - apologies I've left this thread so long BUT here's the diagnostics from my unRAID... hope it provides some info...

Just to recap - out of the blue a while ago my WebUI suddenly just stopped working and any time i try to access it (or any dockers) it times out.

tower-diagnostics-20180814-1305.zip

  • Community Expert

Nothing obvious except full cache drive. Have you tried booting in GUI mode?

 

The version you're on is pretty old now and not really supported by plugin authors anymore. If you want to try the latest version to see if it will fix anything:

  1. Shut down
  2. Put your flash in your PC and make a backup
  3. Prepare flash as a new install with the latest stable
  4. Copy config folder from your backup to the new install
  5. Boot up

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