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Disk(s) not showing up

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I migrated my unraid server to a new MOBO/CPU and I'm now having a few issues with a disk attached to my HBA.

 

CPU: Ryzen 2200G

MOBO: Asus ROG Strix B450-F Gaming

RAM: 16gb Corsair
HBA: I/O CREST 2 Port SATA III PCI-e 2.0 x1 Controller Card Asmedia ASM1061 Non-Raid with Low Profile Bracket SY-PEX40039

Unraid Version 6.6.6

 

From reading the forums I made sure IOMMU was disabled in the BIOS. If I put the card in to  PCIEx16_1 unRaid doesn't boot at all however if it is in PCIEx1_2 unRaid boots and just doesn't see my drive which happens to be a Samsung 840 Evo SSD. 

 

Would love any help or suggestions.

 

Logs attached

tower-diagnostics-20190110-2213.zip

  • Community Expert

Asmedia controller is failing to initialize correctly:

Jan 10 22:12:11 Tower kernel: ahci 0000:06:00.0: AHCI controller unavailable!
Jan 10 22:12:11 Tower kernel: ata9.00: READ LOG DMA EXT failed, trying PIO
Jan 10 22:12:11 Tower kernel: ata9.00: NCQ Send/Recv Log not supported
Jan 10 22:12:11 Tower kernel: ata9.00: ATA-9: Samsung SSD 840 EVO 120GB, S1D5NSAD961499Z, EXT0BB6Q, max UDMA/133
Jan 10 22:12:11 Tower kernel: ata9.00: 234441648 sectors, multi 1: LBA48 NCQ (depth 32), AA
Jan 10 22:12:11 Tower kernel: ata9.00: ATA Identify Device Log not supported
Jan 10 22:12:11 Tower kernel: ata9.00: Security Log not supported
Jan 10 22:12:11 Tower kernel: ata9.00: failed to set xfermode (err_mask=0x40)
Jan 10 22:12:11 Tower kernel: ahci 0000:06:00.0: AHCI controller unavailable!
Jan 10 22:12:11 Tower kernel: ata9: failed to resume link (SControl FFFFFFFF)
Jan 10 22:12:11 Tower kernel: ata9: SATA link down (SStatus FFFFFFFF SControl FFFFFFFF)
Jan 10 22:12:11 Tower kernel: ata9: limiting SATA link speed to <unknown>
Jan 10 22:12:11 Tower kernel: ahci 0000:06:00.0: AHCI controller unavailable!
Jan 10 22:12:11 Tower kernel: ata9: failed to resume link (SControl FFFFFFFF)
Jan 10 22:12:11 Tower kernel: ata9: SATA link down (SStatus FFFFFFFF SControl FFFFFFFF)
Jan 10 22:12:11 Tower kernel: ata9.00: disabled
Jan 10 22:12:11 Tower kernel: ahci 0000:06:00.0: AHCI controller unavailable!

Try using it on one of the x16 slots, also look for a bios update.

  • Author

Will a different x16 slot matter? I tried that last night and unRaid fails to boot when installed in x16_1. Pretty much the same logs it just hangs at AHCI controller unavailable. I can for sure try all 6 different PCI slots tonight though. I'll also look at updating the BIOS when I get home.

Edited by Sccrluk9

  • Author

I just came across this which seems to fit my scenario. I will add this on my list of things to check tonight.

TLDR: USB 3.1 front header disables PCIx1_2 and PCIx1_4
TomsHardware

Edited by Sccrluk9

  • Author

Would love any further suggestions. 

 

BIOS was updated, no change.

Tried all PCIx16 and PCIx1 slots, no change.

Pulled the USB 3.1 header, no change.

 

The card and SSD are working as the BIOS can see them. I have no idea why unRaid cant initialize it when it worked fine on my old MOBO.

  • Community Expert

Likely some board compatibility issue.

  • Community Expert
3 hours ago, Sccrluk9 said:

Any way I can be sure this one would work?

It should work, but you'd need someone to be using one with the same board to be 100% sure.

Archived

This topic is now archived and is closed to further replies.

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