Hi,
Version 6.6.6 2018-12-01 with AMD 1st Gen CPU/mobo

Since moving and getting a great slowdown in my internet speed I have been unable to download or update dockers. Until now I have just been ignoring it. It just times out whenever I attempt to change something. I am currently trying to download a new plex server and I am receiving the following error

 

Aug 11 19:21:51 Thunderer nginx: 2019/08/11 19:21:51 [error] 3585#3585: *6602135 upstream timed out (110: Connection timed out) while reading upstream, client: 192.168.1.2, server: , request: "POST /Apps/AddContainer?xmlTemplate=default:/tmp/community.applications/tempFiles/templates-community-apps/OfficialPlexRepository/PlexMediaServer.xml HTTP/1.1", upstream: "fastcgi://unix:/var/run/php5-fpm.sock:", host: "thunderer", referrer: "http://thunderer/Apps/AddContainer?xmlTemplate=default:/tmp/community.applications/tempFiles/templates-community-apps/OfficialPlexRepository/PlexMediaServer.xml"

 

Any assistance with this would be appreciated as I am now without a plex server.

 

Now including Diagnostics

thunderer-diagnostics-20190812-0729.zip

First, open up the terminal  (the ">-" Symbol on the GUI Toolbar) and enter the following on the command line:

ping 8.8.8.8

(IF that works, you can stop it with 'CTRL-C' combination.)

 

Next thing, you have IPv6 turned on.  This has occasionally given problems to some folks.  There are only a very few folks who actually need to have this protocolo enabled and you will been told if you are one of those!  (So if you don't know, you most likely do not need it!)   You can turn it off by going to:     Settings   >>>   Network Settings    Now look for the 'Network protocol:' and select the "IPv4 only" one.  (Make a note of what you changed from for suture reference.) 

The results of the ping was:

root@Thunderer:~# ping 8.8.8.8
PING 8.8.8.8 (8.8.8.8) 56(84) bytes of data.
64 bytes from 8.8.8.8: icmp_seq=1 ttl=54 time=344 ms
64 bytes from 8.8.8.8: icmp_seq=2 ttl=54 time=361 ms
64 bytes from 8.8.8.8: icmp_seq=3 ttl=54 time=283 ms
64 bytes from 8.8.8.8: icmp_seq=4 ttl=54 time=228 ms
64 bytes from 8.8.8.8: icmp_seq=5 ttl=54 time=99.6 ms
64 bytes from 8.8.8.8: icmp_seq=6 ttl=54 time=73.8 ms
64 bytes from 8.8.8.8: icmp_seq=7 ttl=54 time=271 ms
^C
--- 8.8.8.8 ping statistics ---
7 packets transmitted, 7 received, 0% packet loss, time 6001ms
rtt min/avg/max/mdev = 73.857/237.562/361.586/104.199 ms

I checked my network protocol, It was set to IPv4 only. I changed it to IPv4 +IPv6 applied and then changed it back to IPv4 only. (I did not start array between changing it and changing it back. I also have IPv6 disabled in my router settings.)

 

Thanks for your help.

Edited August 13, 20196 yr by Oplosophos

I haven't heard anything back on this, I have attached another diagnostics after trying to set to IPv4 only If anyone has any clue as to what's going on I would greatly appreciate some help.

thunderer-diagnostics-20190826-1812.zip

@Squid, is this in your area of expertise? From syslog (above): 

Aug 26 18:13:32 Thunderer nginx: 2019/08/26 18:13:32 [error] 3579#3579: *303 upstream timed out (110: Connection timed out) while reading upstream, client: 192.168.1.2, server: , request: "POST /Apps/AddContainer?xmlTemplate=default:/tmp/community.applications/tempFiles/templates-community-apps/OfficialPlexRepository/PlexMediaServer.xml HTTP/1.1", upstream: "fastcgi://unix:/var/run/php5-fpm.sock:", host: "thunderer", referrer: "http://thunderer/Apps/AddContainer?xmlTemplate=default:/tmp/community.applications/tempFiles/templates-community-apps/OfficialPlexRepository/PlexMediaServer.xml"
Aug 26 18:14:14 Thunderer ntpd[1946]: kernel reports TIME_ERROR: 0x41: Clock Unsynchronized
Aug 26 18:17:59 Thunderer nginx: 2019/08/26 18:17:59 [error] 3579#3579: *909 upstream timed out (110: Connection timed out) while reading upstream, client: 192.168.1.2, server: , request: "POST /Apps/AddContainer?xmlTemplate=default:/tmp/community.applications/tempFiles/templates-community-apps/OfficialPlexRepository/PlexMediaServer.xml HTTP/1.1", upstream: "fastcgi://unix:/var/run/php5-fpm.sock:", host: "thunderer", referrer: "http://thunderer/Apps/AddContainer?xmlTemplate=default:/tmp/community.applications/tempFiles/templates-community-apps/OfficialPlexRepository/PlexMediaServer.xml"
Aug 26 18:18:00 Thunderer root: Fix Common Problems Version 2019.06.30a
Aug 26 18:18:02 Thunderer root: Fix Common Problems: Warning: Share appdata set to cache-only, but files / folders exist on the array ** Ignored
Aug 26 18:22:26 Thunderer nginx: 2019/08/26 18:22:26 [error] 3579#3579: *1441 upstream timed out (110: Connection timed out) while reading upstream, client: 192.168.1.2, server: , request: "POST /Apps/AddContainer?xmlTemplate=default:/tmp/community.applications/tempFiles/templates-community-apps/OfficialPlexRepository/PlexMediaServer.xml HTTP/1.1", upstream: "fastcgi://unix:/var/run/php5-fpm.sock:", host: "thunderer", referrer: "http://thunderer/Apps/AddContainer?xmlTemplate=default:/tmp/community.applications/tempFiles/templates-community-apps/OfficialPlexRepository/PlexMediaServer.xml"
Aug 26 18:26:53 Thunderer nginx: 2019/08/26 18:26:53 [error] 3579#3579: *3144 upstream timed out (110: Connection timed out) while reading upstream, client: 192.168.1.2, server: , request: "POST /Apps/AddContainer?xmlTemplate=default:/tmp/community.applications/tempFiles/templates-community-apps/OfficialPlexRepository/PlexMediaServer.xml HTTP/1.1", upstream: "fastcgi://unix:/var/run/php5-fpm.sock:", host: "thunderer", referrer: "http://thunderer/Apps/AddContainer?xmlTemplate=default:/tmp/community.applications/tempFiles/templates-community-apps/OfficialPlexRepository/PlexMediaServer.xml"

EDIT:  Also see the docker.txt file in the logs directory of the Diagnostics file

 

Edited August 26, 20196 yr by Frank1940

Not sure.

 

I would stop the docker service (settings - docker), then temporarily change the name of the image from docker.img to say docker1.img and restart the service.  Go to Apps and try an install and see what happens.  If it works, then something messed somewhere in the original docker.img

Thanks Frank and Squid,

I'll give this a go hopefully tomorrow and let you know how it goes.

I have tried this. I disabled docker, changed the name of the img, shutdown and restarted the server, enabled docker again and attempted to download a docker. It just hung and I got no progress window. I have confirmed that I have a new docker.img file. 

 

I have attached the diagnostics from this attempt. Thank you for your help. 

thunderer-diagnostics-20190902-1701.zip

Edited September 2, 20196 yr by Oplosophos